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Reagan Resorts Inn

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205 Reviews from our TripAdvisor Community

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Showing 203: English reviews
Lafayette, Indiana
Reviewed 31 July 2015

Downtown Gatlinburg, Tennessee location and easy access to the Great Smoky Mountain National Park. But then again - There are several hotels in downtown Gatlinburg, Tennessee. Reserved a room that was supposed to be Two Queen Beds and a Queen Sofa Sleeper (supposed to sleep Six). What we got was a room with Two Queen Beds, a Twin Sofa Sleeper,...

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Helpful?
3Thank Adam E
Walter Y, Guest Relations Manager at Reagan Resorts Inn, responded to this review

Our guests are very important to us and we take all reviews seriously. The issue with your phone has been resolved and the phone is back in order. I apologize that your were misinformed with your room description. We have a variety of room types that accommodate 2- 6 people depending on the room type reserved. There will be additional...

Ararat, Virginia
Reviewed 30 July 2015

We enjoyed Reagan Inn. The location was great, the breakfast is awesome, staff was really nice. The only two drawbacks are the pool was not heated (nice size and stayed open until 10:30pm) and it was cold. Also the balconies are not private. We didn't spend a whole lot of time in the room and it was nice for what...

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Helpful?
1Thank Kristy H
Walter Y, Public Relations Manager at Reagan Resorts Inn, responded to this review

We thank you for taking the time to review your recent stay with us. We also thank you for the kind words about our staff. We have a great group working for us and they do everything they can to make sure our guests enjoy their stay. The suggestions you have pointed out about our pool and balconies have been...

Reviewed 27 July 2015 via mobile

Visited Gatlinburg for my boyfriend's 43rd birthday...I was unsure about booking this hotel because of other reviews..After looking at pictures and reading reviews I decided (with my boyfriends opinion also) to book the room...Make a long story short the room was Awesome!!..Nice king size bed w/ firm mattress, soft pillows,fridge, microwave. Air conditioner that worked perfectly fine.. Nice and Clean!...

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Helpful?
2Thank Michelle A
Walter Y, Guest Relations Manager at Reagan Resorts Inn, responded to this review

Thank you for taking the time to review your recent stay with us. We take pride in our housekeeping staff. They are wonderful and we will make sure they are aware of your kind words for their department. We are glad you enjoyed your stay with us and look forward to have you as a returning guest. Please let your...

north canton, United States
Reviewed 26 July 2015 via mobile

We booked this room for a one night close to everything in Gatlinburg. I booked a king room with Garden tub (the pictures posted by management show it as a jacuzzi tub). We checked in, the girl at the desk gave us our room keys and said nothing else. I asked how to get to the room and she said...

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Helpful?
3Thank William J
Walter Y, Guest Relations Manager at Reagan Resorts Inn, responded to this review

Our guests are very important to us and we are sorry that problems arose during your stay. We have discussed all your issues with our staff and we have implemented additional front desk training. The jacuzzi rooms and garden tub rooms are two seperate room types and we are sorry for the confusion there. Please accept our apology for the...

Clinton, Tennessee
Reviewed 23 July 2015

The photos and overall advertisement on website are not even close we were place in a room with two queen beds unfinished furniture and a TV that would not work we were told that they would give us an old TV that they did not have anymore flat screens TV to offer, we saw two different bugs one for sure...

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Helpful?
1Thank Robert J
Walter Y, Public Relations Manager at Reagan Resorts Inn, responded to this review

We certainly apologize for the problems you encountered during your stay with us. Our guests are important to us and we take all complaints seriously. Our housekeeping and maintenance have been informed on the issues you encountered. We have also given the breakfast attendant additional training in providing better customer service. Again we are sorry you were disappointed in our...

Reviewed 16 July 2015

Room was very nice and clean. Not the most up to date place but was still nice. I requested a pool side balcony instead of the rooms with the concrete wall view, but I didn't get that. Breakfast was good (waffles, toast, bagels, cereal, coffee, orange juice). Parking was good but is kind of hard to get in and out...

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Helpful?
1Thank Tyler T
Walter Y, Guest Relations Manager at Reagan Resorts Inn, responded to this review

We appreciate the review on our location. Traffic in Gatlinburg does get very congested at times and we know how frustrating that is. Sorry for that inconvenience. We are glad you enjoyed your stay with us and look forward to seeing you again. Sincerely, Micki Proffitt Guest Service Manager

Reviewed 15 July 2015 via mobile

Where Do I Start? This Place Is In The Prime Location, Perfect For Shoppers! The Room Was Very Nice. Clean Sheets, Nice Clean Carpets, Restful Sleep The breakfast was very good, the server was very friendly and talkative! :) The Maids Did An A++ Job! The Pool Was Not What I Expected, But It Was Still Pretty Relaxing. There is...

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Helpful?
1Thank Riley T
Walter Y, Guest Relations Manager at Reagan Resorts Inn, responded to this review

We want to thank you for writing a quick review on our location. We appreciate any and all feedback from our guests. We have addressed the issue you reported about the soda machine. Thank you for making us aware. We try our best to address all issues as soon as they are reported to the front desk. We are very...

Kingsport, Tennessee
Reviewed 15 July 2015

If you are planning in staying here for the views or pool, stay elsewhere. The photos on tripadvisor look NOTHING like the actual rooms. The balcony view options are poolside or concrete wall. Note that the outside balconies are not smoke free nor is the pool area, so it is a bit uncomfortable for non smokers, and there were MANY...

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Helpful?
1Thank Sun_fun98
Walter Y, Guest Relations Manager at Reagan Resorts Inn, responded to this review

Thank you for taking the time to write a review on your recent stay with us. We appreciate your feedback on the areas we need to improve to better our property. Being that we are located right on the main strip of Gatlinburg it is hard to get a good view due to all the tall buildings surrounding us but...

Louisville, Kentucky
Reviewed 14 July 2015

The hotel charged 101.46 on 7-13-15 and 101.46 on 7-14-15 in addition to the amount of 349.00 which was agreed upon. What made me check this was that we stayed one extra day which the hotel charged us 89.00 for, which I signed receipt for. I was checking or the 89.00 when I found these two amounts on my bank...

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Helpful?
2Thank familylady2015
Walter Y, Guest Relations Manager at Reagan Resorts Inn, responded to this review

We are glad you took the time to write a review on your recent stay with us. Being that you booked through a third party they do not include tax in there quotes which means the price will be slightly higher upon arrival. Gatlinburg's tax rate is higher than most and we are again sorry for that confusion. We always...

Kokomo, Indiana
Reviewed 12 July 2015

We stayed on the second floor. Our room appeared to be recently updated. It included a jetted tub and overall everything was neat and very clean. As we stayed in the middle of July we were pleased with how cool the room was. We did not use the pool, however, we noticed it did have a lift for people with...

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Helpful?
3Thank Jay M
Walter Y, Guest Relations Manager at Reagan Resorts Inn, responded to this review

Thank you for taking them time to write a review on our hotel. We appreciate your visit and we are glad you enjoyed your stay with us. We look forward to having you as a returning guest the next time you visit Gatlinburg, TN. Sincerely, Micki Proffitt Guest Services Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
Continental Breakfast served daily 7:00 am -10:00 am June through October Continental breakfast served Saturday & Sunday 7:00 am -10:00 am November thru May ... more   less 

Additional Information about Reagan Resorts Inn

Address: 938 Parkway, Gatlinburg, TN 37738-3104 (Formerly Quality Inn at the Convention Center)
Region: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $85 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Reagan Resorts Inn 2*
Number of rooms: 64
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Also Known As:
Reagan Hotel Gatlinburg
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Questions & Answers

Here's what travellers have asked, with answers from Reagan Resorts Inn staff and other travellers.
5 questions
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Elizabethton, Tennessee
over a year ago
over a year ago
State of Bremen, Germany

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Questions? Get answers from Reagan Resorts Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The outside pool and jacozzi was closed for the season. The price I got was really good because it was mid-week and after the holidays.”
 of 5 bubbles , 6 Jan 2017 | Read review
“Splurge and get one of the bigger King rooms with the Jacuzzi tubs. ”
 of 5 bubbles waltersdude, 5 Jan 2017 | Read review
“Curtain for the window in room 221 to block out the light at night.”
 of 5 bubbles MichaelA428, 5 Jan 2017 | Read review
“One of the things I didn't like about the room is the furniture..only one chair and I did not have a place for my make-up mirror or anywhere to sit down and do it... they said we would have a balcony and we did but was facing a big wall couldn't see anything. The room was very clean though and I loved the beds.”
 of 5 bubbles U4511TWlindae, 2 Nov 2016 | Read review
“Ask for a pool-side room, otherwise you will be looking at a blank building wall.”
 of 5 bubbles DannyK47, 13 Oct 2016 | Read review
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