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Residence Inn Greenbelt

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1 room 2 adults 0 children
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Residence Inn Greenbelt
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186 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Terre Haute, Indiana
Reviewed 4 days ago NEWvia mobile

We stayed here during the Thanksgiving holiday while visiting nearby with family. The staff were very nice, and the place was great. The room was very nice and spacious. The hotel had a nice outdoor area, although it was too cold to use it! The breakfast was just okay

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Helpful?
Thank Karen O
Reviewed 2 weeks ago

The check-in was awesome. Very friendly staff and attentive. Grounds were very clean and rooms were clean and nice size. Need to keep up with maintenance though, one side of our room lights in the bathroom were completely off. Hotel seem to be very quiet although you can sometimes here neighbors when in room

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Helpful?
Thank T W
Sutton, Massachusetts
Reviewed 2 weeks ago

This is a very unprofessional place - very rude staff, right out ignorant - sarcastic and dismissive; I will not ever stay there and do not recommend it - marketing of this place is very deceptive - concierge actually hung up the phone, I called again, as I assumed it was a mistake - got same confusing and rude answer...

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Helpful?
Thank gabi1954
Wendy W, General Manager at Residence Inn Greenbelt, responded to this review

Good afternoon, As I take this feedback personally, it is important for me to have clearer information on how we could have handled this situation better. I'd like to apologize if any member of our team failed to convey a "less than professional" demeanor over the phone. Please email me directly at wendy.wilson@hhmlp.com so that I can address any concerns...

Bay City, Michigan
Reviewed 7 December 2016

Personal pillow missing, reported it day before checkout. Told housekeeping was gone for the day. Checked on on Thursday of Thanksgiving and asked about the pillow was told housekeeping was off for the holiday and they would mail me the pillow. No follow-up and called back and was told no pillow was found (wonder who had access to my room...

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Helpful?
Thank duff364
Wendy W, General Manager at Residence Inn Greenbelt, responded to this review

Good afternoon Duff364, Thank you for your recent stay at the Greenbelt Residence Inn. I'd like to apologize for the personal pillow missing and will work to research this now. I can understand how the time lapse would be frustrating. Please email me at wendy.wilson@hhmlp.com so that I can be provided with more specific details. Best regards, Wendy Wilson General...

Reviewed 7 December 2016 via mobile

Benny, Carlos and Oliver ( which I wish I got a picture of Oliver) Have been nothing but wonderful to me and my family! They are the maintenance crew, and any problems I have, they respond quickly and with much kindness. They make my stay here at this hotel more comfortable. Thank you for all that you guys do!!

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Helpful?
Thank Brittany S
Mendota Heights, Minnesota, United States
Reviewed 30 November 2016

A huge shout out to Wendy and her staff! I stayed here with my daughter for several weeks following surgery. My daughter attends the University of Maryland and this hotel is 10 minutes to campus. It is also located just blocks from shopping (Target, groceries, lots of restaurants, movie theater, and lovely nature park with walking paths). This hotel is...

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Helpful?
Thank Paula K
Southern New Hampshire
Reviewed 28 November 2016

This is a great location to stay if you are visiting DC. There are plenty of local restaurants and a supermarket if you want to cook using the full kitchen. It is a 15 min drive to the Redskins stadium (Fed-Ex Field), and a 5 min drive to the Greenbelt metro stop ($5 to park and an all day pass...

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Helpful?
Thank ownedby4cats
Wendy W, General Manager at Residence Inn Greenbelt, responded to this review

Glad you found us! We're the best kept secret in Greenbelt and not too far from the Redskins stadium, the Univ of MD stadium, Baltimore, Washington DC, National Harbor, Annapolis... you definitely owe yourself a return trip in the spring! Our outdoor pool opens Memorial Day weekend but we'd be delighted to have you back prior to then. I sincerely...

Reviewed 14 November 2016 via mobile

This is a fantastic property! The staff are courteous, professional and dedicated to the care of the property. This is the cleanest extended stay property that I have ever visited. The rooms are spacious and a great bang for the buck. Good buy!

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Helpful?
Thank cdcb1958
Wendy W, General Manager at Residence Inn Greenbelt, responded to this review

It's encouraging to know that you believed your stay to be worth every penny! We do our collective best to make sure that everyone staying with us feels like they're right at home... I sincerely appreciate the perfect review and hope that we have a chance to have you back with us again in the near future. Please feel free...

Reviewed 4 November 2016 via mobile

Every morning before Alivia heads to the bus, we go down into the lobby to do Alivia's homework. Denise who is at the front desk will come over and give Alivia math problems and words to spell every morning and will give her a Lil treat. It is the sweetest thing!

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Helpful?
Thank Brittany S
Darien, Connecticut
Reviewed 24 October 2016

room was a suite, very nice and clean, but we put the do not disturb sign out for the morning, and the room ended up not being freshened up at all that day, so towels were used, beds unmade. included breakfast was mediocre. Staff very nice. Outdoor pool closed for the season, no indoor pool or jacuzzi.

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Helpful?
Thank KatSB59
Wendy W, General Manager at Residence Inn Greenbelt, responded to this review

Thank you for your recent stay at the Greenbelt Residence Inn! I appreciate the feedback and am glad that the staff took good care of you and overall, your stay with us was enjoyable. Please know that we will roll out an entirely new breakfast menu in the next few weeks. Hopefully the "most important meal of the day' will...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Conference Facilities

Additional Information about Residence Inn Greenbelt

Address: 6320 Golden Triangle Dr, Greenbelt, MD 20770-3230
Region: United States > Maryland > Greenbelt
Price Range: $160 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Greenbelt 3*
Number of rooms: 120
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Also Known As:
Residence Inn Greenbelt Hotel Greenbelt
Greenbelt Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Greenbelt staff and other travellers.
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Questions? Get answers from Residence Inn Greenbelt staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms away from Beltway, I assume are quieter. Pool view is nice, little too cold to go out at time”
 of 5 bubbles tw363, 5 Jan 2017 | Read review
“Higher floors”
 of 5 bubbles duff364, 7 Dec 2016 | Read review
“Stayed on high floor, it was quiet”
 of 5 bubbles jmgsmggun, 15 Oct 2016 | Read review
“higher floor, away from doors”
 of 5 bubbles jaspurcat, 7 Sep 2016 | Read review
“Stay in top floor if possible if couple, stay in first floor if you travel with kids”
 of 5 bubbles Atul_Shukla, 6 Sep 2016 | Read review
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