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Greensboro Marriott Downtown

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368 Reviews from our TripAdvisor Community

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Showing 367: English reviews
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Reviewed 2 days ago NEW

Great location downtown, gym & pool are actually sizable with decent equipment for working out and the possibility of doing laps (call it 10-15m in length). Very nice concierge lounge for rewards members, still has the honor bar, which is a rarity these days. See other reviews of needing an overhaul, but I thought it was great for a business...

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Helpful?
Thank Bradley T
Litchfield, NH
Reviewed 4 days ago NEW

I have stayed at this hotel quite often over the past decade or so. It's the only place my company approves. Quite frankly it needs a face lift. Yes the lobby is fairly ornate and clean, but the rooms are a bit dated. During this last stay I saw that the paint was peeling on my bathroom ceiling. There is...

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Helpful?
Thank KBTM
Megan W, General Manager at Greensboro Marriott Downtown, responded to this review

Greetings KBTM, Thank you so much for reviewing our property. I appreciate you taking the time to let our future travelers know about your experience. The good news is, our ownership has approved a full room renovation which the team and I are all excited about. I know that this will provide the product and guest experience that our travelers...

Reviewed 4 days ago NEW

The staff and lobby are both exceptional.... the room is a little dated, the walls are kind of thin. The carpet in the hallway could be updated and the walls could use some updating. The double room only has two full size beds not queen size. Good stay though. I'd stay again.

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Helpful?
Thank NatAli H
Megan W, General Manager at Greensboro Marriott Downtown, responded to this review

Good Day NatAli H, Thank you so much for taking the time out of your busy day to provide a review of our hotel. I am so glad to see that the staff has exceeded your expectations. We work very hard to ensure our guests are well taken care of and its great to see the hard work paying off....

Greensboro, North Carolina
Reviewed 1 week ago

Room was shocking. All finishes looked EXTREMELY worn and dated. Bathroom art frames looked like yardsale items. Under counter shelving was sagging away from the counter tops. Light sconce was damaged and tilted to one side. Desk in room was wobbly and very worn looking. Mini fridge looked like a dorm room salvage item sitting awkwardly in the middle of...

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Helpful?
1Thank rwgerber1
Megan W, General Manager at Greensboro Marriott Downtown, responded to this review

Greetings rwgerber1, I appreciate your phone call and feedback about your stay with us. I apologize that the room did not meet your standards. As we discussed with our phone conversation I will be sure to address these issues with our engineering team. Thank you for the feedback as a way we can continue to improve. All the Best, Megan...

Fort Wayne, Indiana
Reviewed 1 week ago via mobile

A bit dated in the decor for a Marriott. Overall the room was clean. Location is conveniently located downtown. Exercise room is adequate. Food at the restaurant was average, I can make better ahi tuna salad, I can taste they used the grill to prepare steak prior to searing the tuna. Coffee was horrible, might as well just drop that...

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Helpful?
1Thank Kar-Man X
Megan W, General Manager at Greensboro Marriott Downtown, responded to this review

Good Day Kar-Man X, I appreciate the time you took to provide future travelers with a review of our hotel. I am glad to see that the room cleanliness and exercise room equipment was up to the standards of the Marriott name. I am disappointed to learn that the ahi tuna salad was less than expected. I will be sure...

New Jersey
Reviewed 2 weeks ago via mobile

This hotel is in dire need of a renovation and will have to do it because there is a brand new Hyatt being built a block away. It actually diminishes the Marriott brand and the niceness of the staff still cannot compensate for this tired hotel. On a positive side the breakfast buffet is good. We were upgraded to a...

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Helpful?
1Thank AvidTraveller45
Megan W, General Manager at Greensboro Marriott Downtown, responded to this review

Greetings AvidTraveller45, Thank you so taking the time to review our hotel. I do appreciate the warm comments about our staff and how well they were able to take care of you. I'm glad to see that you enjoyed your breakfast with us as well. In terms of the updating, we have been green lighted for a room renovation coming...

San Francisco, California
Reviewed 3 weeks ago

This is a nice typical Marriott. That means a very comfortable bed and good service. It doesn't get five stars just because the property is a little worn and can use an upgrade. Actually, I think that may be going on right now. A very nice thing is that they have a Netflix and other streaming media on the TV....

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Helpful?
Thank David C
Washington DC, District of Columbia
Reviewed 3 weeks ago via mobile

Nice hotel with a good location. The staff are super friendly and helpful. I appreciate that. The hotel seems to have some renovations done recently, but the rooms could use an upgrade. They were nice and clean, just a little dated. The concierge lounge was nice and cozy. However, none of the times I went in did I see an...

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Helpful?
Thank Donna3154
Harrisonburg, Virginia
Reviewed 4 weeks ago

I stayed at this hotel for a business meeting. My room was a king sized room so it was large with a nice amount of space. The lighting was great. Often, lighting in a hotel room is dim, but this had plenty of bright light. There was no safe in the room. Even though the hotel needs updating, my room...

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Helpful?
Thank fsm1
Megan W, General Manager at Greensboro Marriott Downtown, responded to this review

Good Day fsm1, Thank you so much for taking time out of your day to write a review for our hotel. I appreciate your compliments for our housekeeping team and the cleanliness of your guest room and the brightness. I will be sure to discuss with the team you comments regarding value of parking and food prices. I thank you...

Greenville, North Carolina
Reviewed 16 February 2017

Extremely friendly and helpful staff. The door was opened for me, front desk staff friendly and helpful. The concierge staff was incredibly delightful to talk with and so on top of things. It is an older hotel but looks like lobby has been updated. The rooms are a bit dated but clean. There was no ice bucket. Water pressure slow...

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Helpful?
Thank lauriebullock

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service

Additional Information about Greensboro Marriott Downtown

Address: 304 N. Greene Street, Greensboro, NC 27401
Region: United States > North Carolina > Greensboro
Price Range: $208 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Greensboro Marriott Downtown 3.5*
Number of rooms: 280
Reservation Options:
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Also Known As:
Greensboro Marriott Downtown Hotel Greensboro
Marriott Greensboro
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Questions & Answers

Here's what travellers have asked, with answers from Greensboro Marriott Downtown staff and other travellers.
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Questions? Get answers from Greensboro Marriott Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Onsite restaurant and bar offer good menu options”
 of 5 bubbles mardiaz2017, 15 Feb 2017 | Read review
“Good views from the top floor”
 of 5 bubbles andrewlB4210NO, 13 Feb 2017 | Read review
“Up kept quiet rooms.”
 of 5 bubbles Vonnster13, 23 Jan 2017 | Read review
“Ask for non-connecting rooms, away from the elevator”
 of 5 bubbles sherlock0079, 26 Nov 2016 | Read review
“Not quite sure if there are any great views. When I was there, construction was going on.”
 of 5 bubbles candyland2016, 3 Nov 2016 | Read review
5 of 5