We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsevening receptionmade to order omeletshot tubfree drinksbusiness tripcomplimentary breakfastliving rooma great staygreensboro airportfirst floornorth carolinafront desk staffenjoyed my stayfitness centerindoor poolclose to the airportstaff was friendly
I was recently here for a basketball tournament. (I came last year too)The hotel isn’t too far from the complex, malls, and places to eat. It’s probably about a 15 minute drive to everything, even a Walmart and Target.
Let me start by saying this...More
I stayed at Embassy Suites for four days. I have to say that four employees stood out due to the fact that others working were inconsistent in friendliness and attitude (from a previous stay earlier in Jan. And this stay )These employees were :
1 Thank gingerflowers
Response from Makisha M, Assistant Guest Services Manager at Embassy Suites by Hilton Greensboro - AirportResponded 2 January 2018
Thank you for taking the time out of your day to share your experience with us all. I am super happy you encountered our employees here. We look forward to having you here with us in the near future!
Assistant Guest Services Manager
Great size room and lovely looking hotel complex with live plants in the lobby. Had a hot breakfast the morning with good beverages, coffee and OJ. Never tried the indoor pool, but was there on the premises. Plenty of ample parking near our destination, right...More
1 Thank Willie W
Response from Makisha M, Manager at Embassy Suites by Hilton Greensboro - AirportResponded 1 week ago
Thank you for taking the time out of your day to share your experience. I am glad you enjoyed your stay. I do apologize for the inconvenience of having to wait to get your money back. We will take this situation into account when we...More
I stayed here with my wife on a weekend trip following our daughter's college lacrosse team. While the location is very good with respects to the airport and access to town, it is "tired" and needs some simple updating and maintenance.
There is a smell...More
Ok, first and foremost....I travel often.
I have been to all but two of our fifty states and well over 2 dozen countries.
Now, on to this property....
With this being not only a Hilton, but an Embassy...I felt the experience would be stellar.
Response from Makisha M, Assistant GSM at Embassy Suites by Hilton Greensboro - AirportResponded 3 weeks ago
Dear Cheryl Osborn:
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very...More