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DoubleTree by Hilton Hotel Greensboro

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DoubleTree by Hilton Hotel Greensboro
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767 Reviews from our TripAdvisor Community

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Showing 760: English reviews
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Philadelphia, United States
Reviewed yesterday NEW

Pros Clean Quiet great neighborhood Cons a bit overpriced compared to other hotels did not like the breakfast options and selections I had to ask to get the bath towels changed becuase I left the bath towel on the rack NOT on the Floor. (if you leave the bath towel on the rack they won't change it becuase they have...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 209luais
LAKEWOOD
HOTEL’S FAVOURITE REVIEW
Reviewed 12 October 2016

Staff helpful, rooms extremely clean. Disappointed no fridge or micro. Pleasantly surprised at the quality of food in the restaurant and the breakfast buffet was wonderful and included 3 meats every morning. Meeting room was perfect. And those warm cookies offered at check in: perfect! Several restaurants within walking distance, including a Lone Star and a Chili's, too. Would stay...

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Helpful?
Thank JanetRL
About Hotel's Favourite Review
DTManager, General Manager at DoubleTree by Hilton Hotel Greensboro, responded to this review

Dear JanetRL, The DoubleTree by Hilton Greensboro takes cleanliness and service seriously and we are happy you found that to be the case. We are working everyday to improve the experience for our guests and appreciate the feedback so we know exactly where we need to spend our efforts. We receive many wonderful comments such as yours about our breakfast...

Greensboro North Carolina, United States
Reviewed 3 days ago NEW

The room and all its furnishings made our stay very comfortable! Hotel was spotless and the staff was friendly and helpful. We would definitely recommend this hotel to anyone staying in the Greensboro NC area.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank kellyhO3196VJ
seattle
Reviewed 6 days ago NEW

GRAT staff, building was in Renovations, not all options were available at the time of this stay, the staff made up for everything and did a outstanding job. Food at the breakfast bar was always hot and enjoyable, just shy of a must have.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank ThenIcan
Reviewed 1 week ago

I booked a stay with the DoubleTree for one night because my fiance and I were attending a concert in town. I am 19 and he is 20 and we travel a lot. We are aware that there are several hotels that require their patrons to be 21 or older to stay with them, so because of this I am...

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Helpful?
1Thank Caitlin H
Management response:

Dear Caitlin, I want to apologize about any misinformation you received on our behalf. Everyone who works here knows our hotel policy is you must be 21 and over to check in as a guest here. This information is also on our website. I surely wish I knew who told you this. And yes our bartenders do check identification but...

Orlando, Florida
Reviewed 1 week ago

Overall good, look out for the details such as water bottles not give enough, or decaf coffee, must ask to get them. Cleanliness ok, could use more attention to details. Staff is friendly but rarely seen,

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank X344DWpatrickr
Management response:

Hello! I would like to thank you for your responses because it helps us grow and learn. I am sorry that you didn't see much staff but I am afraid you came at a time when we were super busy. I know that is not an excuse but it just lets me know that we need to better prepared and...

Cheshire, Connecticut
Reviewed 2 weeks ago

This hotel was right off the highway and convenient to the convention center,coliseum and aquatics complex. The rooms were clean. The shower did not appear elegant but had good powerful jet. Bed fine. Nothing was extra special but nothing was wrong.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Karen B
Management response:

Hello Karen, Thank you for your honest responses. I am glad everything was ok but I am saddened that we didn't WOW you. I hope that you will give us a chance to do just that in the very near future. Have a great day!

Scotch Plains, New Jersey
Reviewed 2 weeks ago

The hotel staff was very friendly and the room was clean, and we enjoyed chose the breakfast over the points. It was the right choice. The restaurant staff were great. We were at the YMCA Nationals Swim Meet so the hotel location was close and the parking was free. This was the first time I tried the electronic check in...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Art S
Management response:

Hi Art! Thank you for your responses. I am so glad you had a wonderful stay. Our staff strives to provide excellent customer service at all times. Also glad to see digital check in worked out great for you!!! Such a great and convenient tool. Hope to see you soon and don't forget to use digital key!!! Have a fantastic...

Atlanta, Georgia
Reviewed 2 weeks ago

Great location. The hotel staff was very helpful and accommodating. That's what customer service is all about. Overall it's a great location and great place to stay. several restaurants in the area as well.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank melodyt939
Management response:

Hello!! I am so excited that your stay was a great one. We strive to provide excellence at our property at all times. I do hope you will come back and see us again in the near future!! Have a fantastic day!!

Reviewed 2 weeks ago via mobile

I've had 3 stays at this Doubletree in 6 months because the Hampton across the street is booked out and everytime there is a broken elevator, phones ring at night for no reason, no fridge, WiFi issues. This week by far was worst. The first night I was met by a moldy bathroom. The third night some long black hair...

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Helpful?
Thank Matthieu C
Management response:

Dear Matthieu, I am so sorry you've had bad experiences here. That is definitely not ok. As for our GM, I am not sure why no one ever informed you that she was on vacation but we definitely had managers and supervisors such as myself here who could have accommodated you. Also the housekeeping manager could have definitely helped as...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Find a rewarding experience nestled in the heart of Greensboro at The DoubleTree by Hilton. Centrally located just 15 minutes from Piedmont Triad International Airport, just off interstates 40 and 73. From reservation to check out, a warm and inviting staff will create a simple and pleasurable stay beginning with a warm chocolate chip cookie at check in and the luxurious comfort of our Sweet Dreams bed. Here at The DoubleTree by Hilton, we know it's the little things that matter most and we are dedicated to anticipating your needs to make your stay the best it can be. Come stay with us, there is a warm cookie and a sweet dream with your name on it ready and waiting for you!Accommodations Include: 175 Guest RoomsSweet Dreams by DoubleTree sleep experienceWiFi throughout the hotelCable T.V. with premium channelsAlarm clock radio MP3 connectivityUSA Today availableTelephone with voicemail and data portIn room coffee/tea providedAt your service:Same day laundrySelf parking24 hour Business Center24 hour Fitness by PrecorIndoor PoolSundry Shop with ATMSurrounding Attractions:Greensboro Coliseum ComplexGreensboro Aquatic CenterACC Hall of FameFour Seasons Towne CenterThe Koury Convention CenterNC A&T UniversityUNCGGreensboro CollegeGuilford CollegeGuilford Technical Community CollegeHistoric Downtown GreensboroThe International Civil Rights Center & MuseumWet- n-Wild Emerald Point Water ParkThe Shops at Friendly CenterFriendly Shopping Center ... more   less 

Additional Information about DoubleTree by Hilton Hotel Greensboro

Address: 3030 W Gate City Blvd, Greensboro, NC 27403-3652
Region: United States > North Carolina > Greensboro
Price Range: $163 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Greensboro 3.5*
Number of rooms: 175
Reservation Options:
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Also Known As:
Doubletree By Hilton Greensboro Hotel Greensboro
Doubletree Greensboro
Greensboro Doubletree
Hotel Style:
#14 Business Hotel in Greensboro
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Greensboro staff and other travellers.
1 question
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9 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel Greensboro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top 3 hilton honors rooms have fridges and I believe microwaves.”
robj379, 28 Mar 2017 | Read review
“Higher floors do have accessibility rooms”
MrsSan, 14 Nov 2016 | Read review
“Rooms facing the rear may be quieter.”
, 5 Oct 2016 | Read review
“All of the rooms are very nice.”
Parrotthead1, 2 Oct 2016 | Read review
“Upper floors are best.”
533cherylg, 4 Sep 2016 | Read review
5 of 5