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Grand Metro Park Kunshan

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#4 of 325 Hotels in Kunshan
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173 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Hong Kong
Level Contributor
60 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 25 September 2016

Reasonable hotel, not the best in the world but not the worst either and a fairly respectable price. The room was perfectly good, comfortable and quiet apart from the a/c which looks a little bit passed it's sell by date. Breakfast and lunch buffet are nothing to right home about although you should be able to find something amongst the... More 

Thank HKPlum_Bum
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 September 2016

Staff is mostly very friendly and courteous. Hotel is still nice, though last year I stayed there when it was still under the Hilton brand, and I can't say it is better now. But it certainly nice and there are two malls within walking distance, and so is the old town of Anting and its temple. It is close to... More 

Thank BJBBBoeblingen
Cooloola Cove, Australia
Level Contributor
77 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 September 2016

Lovely hotel has everything one would require, gorgeous rooms and helpful staff. Very enjoyable stay would love to go back again. Bit far from town but some shops close by that don't accept Visa so that was disappointing

Thank robjens
United Kingdom
Level Contributor
523 reviews
146 hotel reviews
common_n_hotel_reviews_1bd8 427 helpful votes
Reviewed 22 August 2016

I have stayed here several times under the previous brand. Other than the name it does seem not too much has changed, although maybe some cutbacks in support staff? The welcome was good, and because the hotel was busy with groups, we were offered to eat on the members suite for breakfast even though we were not members. Downside of... More 

Thank bob_the_moo
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 June 2016 via mobile

Stayed here for two nights in June. My first visit to China. The first thing that I loved was the helping nature of the staffs. The room that I got was big and they have really considered all the minute details to make the stay comfortable. The sleep quality was good. The bathroom is spacious with both shower and bath... More 

Thank nisasu
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 May 2016 via mobile

Excellent Service, always stay in this Hotel. Price very good. Food in lobby bar good - service excellent. Executive benefits excellent. Would not hesitate to recommend this Hotel. Need to improve slightly with check in, always takes time.

Thank GL123456L
South London
Level Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 14 April 2016

This hotel is now called the Grand Metro Park Kunshan. I last stayed here a few years ago when it was new, as other reviewers have agreed, it is not aging well at all. The A/C is terrible and noisy, the breakfast is good for choice but poor for taste and refilling of empty selections. The internet is worse than... More 

Thank Ian S
Lommel, Belgium
Level Contributor
150 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 7 January 2016 via mobile

Ad business hotel is it bwah. ITS Only 6 years old but looks as if it's 10 year in use. The room is a simple Hilton room and it's overall nice quit luckely. The Chinese restaurant on the other hand is very good. For hotel restaurants extremely good. The fitness and the massage are great. The massage is even giving... More 

Thank Koen B
Amherst, Ohio
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 January 2016

Facility was very nice but upon checking in I was informed the Executive Lounge was only open for breakfast, after I paid for that room rate. This is a huge inconvenience for me as I usually travel with colleagues and we always end up working there a few hours a day and most weekends. They did compensate us by letting... More 

Thank Keith A
Cairo, Egypt
Level Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 28 November 2015

I stayed in this hotel for one week in Nov-15. It was very good hotel and the receptionists were very helpful and they are talking/understanding English better than other hotel I stayed in. The rooms are very clean and spacious. The only negative point that happened is that there was a water outage in bathrooms. This happened twice through this... More 

Thank Moh_Samir
Camilla Z, General Manager at Grand Metro Park Kunshan, responded to this review

"Dear guest, Greetings from DoubleTree by Hilton Huaqiao–Kunshan. Thank you for sharing your experience with us on Tripadvisor. We are glad to know that you enjoyed your stay here with us. As the first DoubleTree by Hilton hotel in East China, we strive to combine contemporary accommodation with the signature Doubletree warm and caring service. I wish to express my... More 

156 photos of this hotel

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  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Paid Wifi
  • Paid Internet
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The award-winning DoubleTree by Hilton Hotel Huaqiao-Kunshan is located in the heart of the fast developed Huaqiao business center. Our hotel is just a 45-minute drive from downtown Shanghai, 300 meters from Shanghai Metro Line 11 Anting Station and only a 35-minute highway direct drive to Shanghai Hongqiao International Airport. Nearby local attractions and shopping options include the shopping mall-LifeHub at Anting, Shanghai Auto Museum, the Shanghai International Circuit, Anting Auto City, and the beautiful YangCheng Lake ― famous for hairy crab. With 398 custom-designed guestrooms and more than 2,500 square meters of meeting & banquet space, this 24-storey landmark in Huaqiao International Service Park has everything you need for business or pleasure. The iconic Warm Doubletree Chocolate Chip Cookies, globally-exclusive Hilton HHonors program, Doubletree Fitness by Precor® and Doubletree's Sweet Dreams® sleep experience are all designed to ensure you a perfect stay. ... more   less 

Additional Information about Grand Metro Park Kunshan

Address: No.2 Zhaofeng Road, Huaqiao CBD, Kunshan 215332, China (Formerly DoubleTree by Hilton Huaqiao Kunshan)
Region: China > Jiangsu > Kunshan
Price Range: $126 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Metro Park Kunshan 4*
Number of rooms: 398
Reservation Options:
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Hotel Style:
#4 Business Hotel in Kunshan
#4 Luxury Hotel in Kunshan
#5 Best Value Hotel in Kunshan
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Questions & Answers

Here's what travellers have asked, with answers from Grand Metro Park Kunshan staff and other travellers.
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4 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room no. 1420 (and any room xx20) is very nice room with good view and excellent floorplan,”
  • Room no. 1420
  • Room# 1420
  • Room# 1420
  • Room# 1420
  • Room# 1420
  • Room# 1420
  • Room# 1420
 of 5 bubbles Moh_Samir, 28 Nov 2015 | Read review
“A/C is noisy - best to turn off at night!!”
 of 5 bubbles Razorback06, 1 Nov 2015 | Read review
“Shopping close”
 of 5 bubbles pdaleuski49, 3 May 2013 | Read review
“Higher floors have better views”
  • bedroom
  • living room of suite
  • view from suite
 of 5 bubbles h0lym0ly, 13 Oct 2012 | Read review
“All rooms are good, get yourself upgraded for larger size”
 of 5 bubbles Arno_Franz, 11 Jun 2012 | Read review
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