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Grand Metropark Hotel Kunshan

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#5 of 333 Hotels in Kunshan
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Grand Metropark Hotel Kunshan
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174 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Markham, Canada
Reviewed 21 November 2015

room are spacy, neat and nice good place to stay for business and near malls and public transportation and the security of the hotel is also great, elevator will not move to guest room levels unless you insert your room key card

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Alex L
Camilla Z, General Manager at Grand Metropark Hotel Kunshan, responded to this review

"Dear guest, Greetings from DoubleTree by Hilton Huaqiao–Kunshan. Thank you for sharing your experience with us on Tripadvisor. As the first DoubleTree by Hilton branded hotel in East China, we provide you with contemporary accommodations and warm and caring service. In DoubleTree by Hilton hotels, Where the little things mean everything is our constant promise to you. Thank you again...

Vitrolles
Reviewed 1 November 2015

This is a very "western" style hotel in this part of China, part of the Doubletree brand, with some great features (i.e. ultra king size beds), but with some slight drawbacks that would not meet "normal" western standards. Most aspects of the guest room are excellent.. The room is quite sizeable, and the bathroom is quite big as well. The...

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Helpful?
Thank Razorback06
Camilla Z, General Manager at Grand Metropark Hotel Kunshan, responded to this review

"Dear guest, Greetings from DoubleTree by Hilton Huaqiao–Kunshan. Thank you for sharing your experience with us on Tripadvisor. I regret to hear that you experienced several problems during your stay and please accept my personal sincere apology. With regards to the shower head, water temperature and communication challenges, please rest assured that I have addressed the issues with the relevant...

Singapore, Singapore
Reviewed 9 September 2015

Stayed at this hotel 3 times during the past few months. It's a typical DoubleTree and you receive what you expect from a Hilton hotel. A few notes for the management: 1. Food counter, at 1st floor cafe, is too close to sitting areas. It is very difficult, if not impossible, to get food from counter with guests sitting right...

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Helpful?
Thank LLesq
Camilla Z, Manager at Grand Metropark Hotel Kunshan, responded to this review

"Dear guest, Greetings from DoubleTree by Hilton Huaqiao–Kunshan. Thank you for sharing your experience with us on Tripadvisor. I am glad to know that you have enjoyed your stay here with us and your continuous support for us is highly appreciated. I will look into the Magnolia Cafe and mini bar issues you mentioned to ensure you a satisfying stay...

United Kingdom
Reviewed 18 August 2015

This is the second time I have stayed here. The last time was maybe 3 years ago and I had memories of really nothing being around the hotel. This time there was plenty of activity, with a mall, metro stations, great low-priced restaurants on the other side of the big street from the mall (on the right side of the...

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Helpful?
1Thank bob_the_moo
Camilla Z, General Manager at Grand Metropark Hotel Kunshan, responded to this review

"Dear guest, Greetings from DoubleTree by Hilton Huaqiao–Kunshan. Thank you for sharing your experience with us on TripAdvisor. We are glad to know that you enjoyed your stay here with us as usual. All of us at the DoubleTree by Hilton Huaqiao–Kunshan take pride in providing you with the highest standards in hospitality.With our convenient location on the border between...

Taipei, China
Reviewed 29 June 2015

I have been to more than 20 Countries. and stay in different hotel for more than 500 Days. From my personal opinion ... Hilton is a very nice hotel which was near Shai-Hai. I will select this hotel when I visit Shi-Hai again. Best regards. Tim Yeh

Review collected in partnership with DoubleTree by Hilton
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Thank Kun-Ying Y
Johannesburg, South Africa
Reviewed 21 June 2015

Close to the Metro and the highways, this hotel is perfect for doing business in the west and north west of Shanghai. The hotel is well served with WiFi (now free) and a great breakfast that sets you up for the day. Also, if you want to eat out you can walk out and within 10 minutes have a choice...

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Helpful?
Thank Roddy P
Dayton, OH, USA
Reviewed 19 June 2015

Great Value, with excellent location 2 blocks from the Metro. Large and diverse Breakfast Buffet. Dinner Buffet includes unlimited beer, which was good for me! Most importantly, the staff was extremely friendly and helpful. Will stay here again!

Review collected in partnership with DoubleTree by Hilton
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1Thank MisterTimUSA
Quezon City, Philippines
Reviewed 27 May 2015

Double tree resort is a wonderful hotel, the wifi is fast but you need to pay and the room is just superb to stay in. the only problem is the hotel seems to be outof nowhere. we should be in shanghai today but the lour leader brought us here. still a good hotel. breakfast is also quite limited with wrong...

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Helpful?
Thank hasonteh1
Camilla Z, General Manager at Grand Metropark Hotel Kunshan, responded to this review

Dear guest, Greetings from DoubleTree by Hilton Huaqiao–Kunshan. Thank you for sharing your experience with us on Tripadvisor. We are delighted to learn that you have enjoyed your stay and hope you have enjoyed your Shanghai tour. Unfortunately the photo is not from our hotel as our buffet counters are of a different color .However, we would like to thank...

Kunshan, China
Reviewed 24 May 2015

Very pleasant stay, what you would expect from the Hilton. Quiet and very clean rooms with excellent internet. Breakfast was had a good selection of east and west, food was good. Staff were friendly and professional.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Darren N
Camilla Z, General Manager at Grand Metropark Hotel Kunshan, responded to this review

Dear guest, Greetings from DoubleTree by Hilton Huaqiao–Kunshan. Thank you for sharing your experience with us on Tripadvisor. We are glad to know that you enjoyed your stay here with us. All of us at the DoubleTree by Hilton Huaqiao–Kunshan take pride in providing you with the highest standards in hospitality. I'm also delighted to welcome you back to experience...

Mansfield, United Kingdom
Reviewed 17 May 2015

We arrived late and although we were given 2 high floor rooms ( which we requested) these rooms were smokers rooms. Revisiting reception they immediately exchanged the rooms to non smoker's rooms albeit at a much lower floor level.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Michael I
Camilla Z, General Manager at Grand Metropark Hotel Kunshan, responded to this review

Dear guest, Greetings from DoubleTree by Hilton Huaqiao–Kunshan. Thank you for sharing your experience with us on tripadvisor. I regret to hear that your arrival experience was not good and especially with the room type you were allocated. Please accept my personal sincere apology. Unfortunately, through your reservation, we were not aware of your non smoking preference, but nevertheless my...

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Amenities

Highlights
  • Spa
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Spa
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Conference Facilities
  • Breakfast Available
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Grand Metropark Hotel Kunshan is conveniently located in the heart of fast developing Huaqiao Business Centre. It is only 35 minutes drive from downtown Shanghai and just 300 meters away from Shanghai Metro Line 11 Anting Station. Now, you can also exit from Zhao Feng Road Station, 5 minutes walk from the hotel. The hotel is also close to many international golf courses and prominent attractions such as Silport Golf Course, Yangcheng Lake, Zhouzhuang Water Village, Shanghai International Circuit and Shanghai Auto Museum. ... more   less 

Additional Information about Grand Metropark Hotel Kunshan

Address: No.2 Zhaofeng Road, Huaqiao CBD, Kunshan 215332, China (Formerly DoubleTree by Hilton Huaqiao Kunshan)
Region: China > Jiangsu > Kunshan
Price Range: $94 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Metropark Hotel Kunshan 4*
Number of rooms: 398
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com and Ctrip TA so you can book your Grand Metropark Hotel Kunshan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#4 Business Hotel in Kunshan
#4 Spa Hotel in Kunshan
#5 Luxury Hotel in Kunshan
#6 Best Value Hotel in Kunshan
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Questions & Answers

Here's what travellers have asked, with answers from Grand Metropark Hotel Kunshan staff and other travellers.
1 question
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7 months ago

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Questions? Get answers from Grand Metropark Hotel Kunshan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room no. 1420 (and any room xx20) is very nice room with good view and excellent floorplan,”
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  • Room# 1420
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 of 5 bubbles Moh_Samir, 28 Nov 2015 | Read review
“A/C is noisy - best to turn off at night!!”
 of 5 bubbles Razorback06, 1 Nov 2015 | Read review
“Shopping close”
 of 5 bubbles pdaleuski49, 3 May 2013 | Read review
“Higher floors have better views”
  • bedroom
  • living room of suite
  • view from suite
 of 5 bubbles h0lym0ly, 13 Oct 2012 | Read review
“All rooms are good, get yourself upgraded for larger size”
 of 5 bubbles Arno_Franz, 11 Jun 2012 | Read review
5 of 5