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Citrus Retreats Alleppey

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648 Reviews from our TripAdvisor Community

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Showing 640: English reviews
Bangalore
Reviewed 16 February 2016

Allepey is famous for its backwaters and citrus resort is a lovely alternative to a houseboat stay. The rooms are spacious and are either paddy view or backwater facing. Both are equally nice. (You are surrounded by water anyway , don't shell out extra for the water facing rooms). The resort has numerous quaint little spots to enjoy your coffee...

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Helpful?
Thank Ammara88
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Thank you for sharing such a wonderful review on TripAdvisor. We are delighted to know that you received efficient and friendly service at each stage beginning with your arrival at the hotel and continuing throughout your stay. Many thanks once again for taking time to write the review. We hope to have the pleasure of welcoming you back...

Dubai, United Arab Emirates
Reviewed 15 February 2016

Staying in Citrus was absolute pleasure and its a well maintained resort with good amenities. The transportation to the resort was also very efficient . The staff were extremely helpful and energetic and always had a welcoming smile! My special credit goes to Chan the Operations Manager of the resort. He is truly a thorough professional and went out of...

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Thank DiDi L
Prince_Kuriakose, Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Warm Greetings from Citrus Alleppey! Thank you for taking the time to review us on Trip Advisor following your stay with us. We are glad to hear that you enjoyed your stay at the hotel, We are looking forward to welcoming you back in the near future.

Reviewed 14 February 2016 via mobile

We had gone to this beautiful property for our honeymoon for two nights. Nothing could have gone wrong with this stay of ours. A day before our scheduled visit, we got a confirmation call from the hotel about our tentative time of visit which was wonderful. It requires us to take a short ferry trip of 15mins from a stop...

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Thank darshil g
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Warm Greetings from Citrus Alleppey! Thank you for taking the time to review us on Trip Advisor following your stay with us. We are glad to hear that you enjoyed your stay at the hotel, We are looking forward to welcoming you back in the near future.

Thane, India
Reviewed 9 February 2016 via mobile

Booked Citrus Allepey for my wife's birthday. Stay was great as the room was facing the backwaters, felt just like a docked houseboat. Requested the manager to arrange a cake n also plan for candle light dinner in the room. The hotel staff took care of that veru well. The complimentary boat ride makes up for not staying in the...

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Thank Imran W
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Warm Greetings from Citrus Alleppey! Thank you for taking the time to review us on Trip Advisor following your stay with us. We are glad to hear that you enjoyed your stay at the hotel, We are looking forward to welcoming you back in the near future.

Reviewed 7 February 2016 via mobile

This is a nice quiet retreat away from the hussle and bussle. We were pleased to stay here rather than on a houseboat which would have sent me stir-crazy. This place allows a free one hour boat cruise each night which is more than enough. A few little things that were slightly frustrating: breakfast is not included in the price...

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Thank Jamie1239
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Warm Greetings from Citrus Alleppey! Thank you for taking the time to review us on Trip Advisor following your stay with us. We are glad to hear that you enjoyed your stay at the hotel, We are looking forward to welcoming you back in the near future.

Kochi
Reviewed 7 February 2016

It is nice place but some improvements would be welcome. The rooms are nice and there are various sizes of the same. They are kept fairly clean. The view from the room of the lake is very relaxing with house boats and a good view of the sunrise. To get to the place a ten minute transit by boat will...

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Thank oyitty
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Warm Greetings from Citrus Alleppey! Thank you for taking the time to review us on Trip Advisor following your stay with us. We are glad to hear that you enjoyed your stay at the hotel, We are looking forward to welcoming you back in the near future.

seattle,wa
Reviewed 6 February 2016 via mobile

We do not recommend staying at this hotel. Rooms was not clean. Grounds and hotel ( with exception of lobby) are in disrepair. Here are some pictures that illustrate the disrepair and lack of cleanliness- the broken glass table in the room, the bugs, nasty trash can, etc. There were so many bugs outside the door to our room that...

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1Thank ChrisSeattle_wa
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Thank you for taking the time to review your experience Citrus Alleppey. I offer my sincere apologies for not delivering to the level of finesse and detail you have grown to expect out of Citrus. I have read your feedback sent to my attention and have read it in utmost detail. Personalised and attentive service and food taste...

New Delhi, India
Reviewed 2 February 2016

I stayed for 2 nights and it was overall a good stay. Liked - -Excellent food quality n taste. We are veggies and the restaurant had a good variety of food esp North Indian. Can you believe my spouse liked the awesome Kadhi in middle of Kerala in this restaurant. Buffet is very reasonable also around Rs 450 per person....

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1Thank amitbhatnagar99
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Warm Greetings from Citrus Alleppey! Thank you for taking the time to review us on Trip Advisor following your stay with us. We are glad to hear that you enjoyed your stay at the hotel, We are looking forward to welcoming you back in the near future.

Shimla, India
Reviewed 2 February 2016

This resort is full of positive vibes. The rooms are super clean and well maintained. We were lucky to get a lake view facing room which was amazing. The breakfast buffet was surprisingly lavish and very delicious. The hotel provides a great houseboat tour to the backwaters which is a must do in Kerala. We tried local food at their...

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Thank subodhpnautaliya
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Warm Greetings from Citrus Alleppey! Thank you for taking the time to review us on Trip Advisor following your stay with us. We are glad to hear that you enjoyed your stay at the hotel, We are looking forward to welcoming you back in the near future.

New Delhi, India
Reviewed 31 January 2016

Our stay was at very short notice, having arrived at another hotel in alleppey that was inadequate. We upgraded to suite at a low cost, and were extremely impressed with the comfort, the cleanliness, and the courtesy of all the staff. Breakfast was good, and we had an evening meal which was good quality and value. We will definitely stay...

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Thank jessi987109
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Warm Greetings from Citrus Alleppey! Thank you for taking the time to review us on Trip Advisor following your stay with us. We are glad to hear that you enjoyed your stay at the hotel, We are looking forward to welcoming you back in the near future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Breakfast included
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
The resort is located on national waterways surrounded with lush greenery and paddy. ... more   less 

Additional Information about Citrus Retreats Alleppey

Address: Karimba Valavu 8/504a - 504n | Alleppey - Changanassery Road, Alappuzha 688003, India (Formerly Citrus Backwater Retreat)
Region: India > Kerala > Alappuzha
Price Range: $83 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Citrus Retreats Alleppey 3.5*
Number of rooms: 32
Reservation Options:
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Also Known As:
Citrus Retreats Alleppey Kerala/Alappuzha, India
Hotel Style:
#1 Romantic Hotel in Alappuzha
#2 Business Hotel in Alappuzha
#3 Family Hotel in Alappuzha
#5 Spa Hotel in Alappuzha
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Questions & Answers

Here's what travellers have asked, with answers from Citrus Retreats Alleppey staff and other travellers.
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Questions? Get answers from Citrus Retreats Alleppey staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1. Look for a lake view room 2. Take your alcohol along”
 of 5 bubbles 123sanjeevc, 20 Mar 2017 | Read review
“"Rooms with seperate pool is excellent"”
 of 5 bubbles prakashayyappa1988, 13 Mar 2017 | Read review
“Choose lake-view rooms”
 of 5 bubbles SridharE, 14 Feb 2017 | Read review
“Private backwater facing villa”
 of 5 bubbles yamini_laghate, 11 Jan 2017 | Read review
“Ground floor rooms are amazing”
 of 5 bubbles Frenchprofpearl, 9 Jan 2017 | Read review
5 of 5