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The Lagoona Resort

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The Lagoona Resort
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424 Reviews from our TripAdvisor Community

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Showing 424: English reviews
Pune, India
Reviewed 6 days ago NEW

Rooms are spacious, neat and very comfortable. Great view from room. Food was excellent and dinner on Saturday night at the lawn with music was lively. The game's room has a pool and soccer table. The staff is very courteous. The pizza was very delicious.I would highly recommend this resort to anyone visiting lo

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1Thank thc2124
Mumbai
Reviewed 1 week ago via mobile

The hotel has a great location. Good view of the rajmachhi point from backside rooms. It's a large hotel alright. Lots of rooms. Well spread out. And that's all about it. Good for a night or two. Market not too far. But the hotel needs renovation in rooms now. Also loud parties in the night and early morning disturb the...

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2Thank Kay_mumbai
TheLagoonaResort, General Manager at The Lagoona Resort, responded to this review

Dear Kay_mumbai, Greetings !!! Thank you for your honest review. We are happy to note that you liked our property. The concern you raised with regards to the fishes in the pond is a thoughtful one and we will discuss this in our Morning meeting and will come up with a concrete solutions. With regards to the advance policy of...

Reviewed 1 week ago via mobile

Good to stay with family, excellent hospitality, neat and clean rooms with complementary amenities. Helpful staff. Food was very good. swimming pool area is well maintained. I would recommend, go visit and stay with lagoona resort.

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2Thank Jawahar S
TheLagoonaResort, General Manager at The Lagoona Resort, responded to this review

Dear Jawahar S, Greetings !!!!! Thank you for your super super review. We are gladden to hear that you have really liked our property and we were able to provide guest satisfaction of highest level. Our Team takes lot of effort and planning to bring the final product in your presence. We thanks you once again and we wait eagerly...

Reviewed 1 week ago

Good ambience....Good Maintained Property...Service is excellent....and nice room with awesome view from balcony......Every thing about this hotel from room to food is fantastic.......Pool area is nicely maintained.......All the staff are so attentive and respectful....Soon we are looking for next visit to lagoona again.

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2Thank Rakesh S
TheLagoonaResort, General Manager at The Lagoona Resort, responded to this review

Dear Rakesh S, Greetings!!! Thank you for sending us your feedback . The team is extremely happy to note that you have enjoyed your stay with us. Its our continuous effort and dedication to see that all the guest are satisfied and they are put to ease when they are in the hotel. Our biggest strength has been the Staffing....

Reviewed 1 week ago

We had over all good experience at Lagoona resort and enjoyed our stay. Food was average. All support staff was very courteous and service was good. Swimming pool and lawn area add value to resort....

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2Thank Ajay K
TheLagoonaResort, General Manager at The Lagoona Resort, responded to this review

Dear Ajay K, Greetings , We would like to Thank you for taking time from your busy schedule to review us. We are gladdened that you like our hotel and its Ambience. Our Chef puts in lot of effort and research in preparing our daily menus to caters to the appetite of our guest . Your appreciation of our staff...

Reviewed 1 week ago

Good services and staffs of resorts also good. Food is also Good. Good hospitality. Proper distance from lonavala city. Safe place for children and family. Jain food is also available. Rooms are neat and clean and also well maintained.

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2Thank TITHAL M
TheLagoonaResort, General Manager at The Lagoona Resort, responded to this review

Dear Tithal M, Greetings !!! Many thanks for your generous and helpful review. Our lush green lawns, the pool, the lagoon and the Fish Aquarium are surely a sight for sore eyes. We are conveniently located in the heart of Lonavla with proper roads . We take special care to see that the guest feel safe and secure in our...

Reviewed 1 week ago

Good tasty food very friendly staff and sincere ready to help buffet system in open lawn was like a wedding celebration treat the fish tank in the lobby and the lightning is great even the fountain on entrance is good

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2Thank Kshitij B
TheLagoonaResort, General Manager at The Lagoona Resort, responded to this review

Dear Kshitiji B, Greetings !!!! Thank you for your short sweet super review. The team is overjoyed to note that it scored big on all parameters in their interaction with you. Thank you for your support. Looking forward eagerly to your next visit soon. Warm Regards Domnick Rodrick

Reviewed 1 week ago

liked the ambience dinner was good , but the vegetarian cuisines need to be enhanced pool and other facilities are good . Service is excellent . Unfortunately the wooden furniture in the rooms are of extremely poor qulaity Overall it was a wonderful experience

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2Thank Sandeep K
TheLagoonaResort, General Manager at The Lagoona Resort, responded to this review

Dear Sandeep K, Greetings !!! Thank you for reviewing us. We are gladden to note that you liked our Resort as well you are extremely happy with our services. We are working hard on our Team to deliver their best for the guest satisfaction. We are undertaking training and development programme for our Team to get the best from the...

Reviewed 1 week ago

In lunch timing, the staff was less the service was slow. We waited for 1 he to get our order please improve this to get nice response and reviews in future All d best....keep smiling.... and work hard....

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2Thank Pragya S
TheLagoonaResort, General Manager at The Lagoona Resort, responded to this review

Dear Pragya S, Greetings!! We would like to Thank you for giving a honest review . Yours views will enable us to rectify the problem and will work positively for a complete guest satisfaction. We have always believed in serving with smile and we will continue to do so . At the same time we will ensure that such incident...

Reviewed 1 week ago

Property is good but overpriced . staff is courteous & service is prompt. Nothing much for the kids. There should be big proper game zone. Basics like badminton, tt cycle have to be there considering that it's a 3 star property

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2Thank Vinay G
TheLagoonaResort, General Manager at The Lagoona Resort, responded to this review

Dear Vinay G, Greetings !!! We would like to Thank you for writing your review. We are happy to note you have liked our Resort and Our Team. We do have a gaming zone with pool table, air hockey, video games etc . We also have outdoor kids playing area next to the small lawns . We do have Badminton,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Welcome to The Lagoona Resort, Lonavala-India’s first eco-friendly resort in Maharashtra. Our resort is located in Lonavala near Khandala, on the Pune and Mumbai Express Highway, providing a leisurely escape from the city life. In spite of being on the outskirts, we are well connected with the city and beyond. Each of our 68 well- appointed guest rooms are fully equipped with TV, direct dial telephone, internet connectivity, channel music, mini bar, tea/coffee maker, electronic safe and individual temperature controls, to ensure that you are comfortable. Our all-day dining restaurant, The Patio features mouth-watering dishes from Indian, Asian and Continental cuisines. Our elaborate buffet spreads for breakfast, lunch and dinner. You can indulge in a number of recreational activities such as the indoor ones like the pool, carom, and table-tennis or relax by the outdoor pool-side which comes with an attached baby pool as well.The Lagoona Resort offers the prefect hideaway for a luxurious holiday away from the hustle-bustle. ... more   less 

Additional Information about The Lagoona Resort

Address: S No. 55, Tungarli | Tungarli, Lonavala 410403, India
Region: India > Maharashtra > Lonavala
Price Range: $85 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Lagoona Resort 3.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
The Lagoona Hotel Lonavala
Hotel Style:
#3 Top resorts Hotel in Lonavala
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Questions & Answers

Here's what travellers have asked, with answers from The Lagoona Resort staff and other travellers.
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Questions? Get answers from The Lagoona Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice view. Quiet surrounding.”
 of 5 bubbles , 22 Mar 2017 | Read review
“rooms onlooking the pond”
 of 5 bubbles raybina, 22 Mar 2017 | Read review
“Amazing view”
 of 5 bubbles navinrpunjabi9, 20 Mar 2017 | Read review
“Lake view rooms”
 of 5 bubbles , 13 Mar 2017 | Read review
“Take the front view has a fountain view”
 of 5 bubbles 443kshitijb, 12 Mar 2017 | Read review
5 of 5