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Citrus Hotel Lonavala

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Citrus Hotel Lonavala
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593 Reviews from our TripAdvisor Community

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Showing 591: English reviews
Reviewed yesterday NEWvia mobile

We r lustrous Citrus member so always keep on going to Citrus hotel....Very near to main express high way ...very calm and quite place ...they have very less parking place ....Greeting at reception was good ...well maintain mid size room ...Superb room service ...Good children play ....Small but maintained movie theatre ....clean swimming pool ...Delicious food and breakfast ....Hotel staff...

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Helpful?
Thank Rajkumar A
Mumbai (Bombay), India
Reviewed 5 days ago NEW

The biggest advantage of this place is that it is nearby bus stand and railway station. It is not the best in Lonavala but can be termed as value for money hotel. No big difference in suite and other rooms. Service is excellent !!!

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Helpful?
Thank Prasad H
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, We would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance. I am pleased to note that the experience at Citrus Resorts met your expectations & made your stay enjoyable. Your feedback about suite category, i would like to mentioned that the...

Reviewed 1 week ago via mobile

Good property in a peaceful location. Quality of rooms can be better but I am not complaining. Good hospitality and food was good especially the break fast. Swimming pool area is nice and games zone is also good.

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Helpful?
Thank Jaideep R
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, We would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance. I would like to thank you for taking your valuable time & effort in sharing your wonderful experience. I am pleased to note that the experience at Citrus Resorts met your...

Reviewed 1 week ago

Thanks to Front desk associate - Ms. Harpreet , Ms. Vaishali Pandey, and F & B team for having nice breakfast and especially South Indian food. I enjoyed a day which will be memorable in terms of services provided, I wish to come back again for the longer stay..

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Helpful?
Thank kirtan p
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Kirtan, Thank you for posting such gracious comments on Trip Advisor. It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. Thanks for taking the time to share your kind words about our staff and management it's rewarding for all the hard work and dedication...

Navi Mumbai, India
Reviewed 1 week ago via mobile

Citrus hotels is located away from the madding crowd in Lonavala. The rooms are very small and claustrophobic. However, the food is very good and also has variety. Also the wi-fi was good. Overall pleasant experience

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Helpful?
Thank kaustavray
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Kaustav, Greetings and thank you for reviewing us on this forum. While we are happy to note that most aspects were up to your expectation, We at Citrus believe in providing warm and gracious hospitality to all our guests. Your appreciation on our food is indeed heart-warming. I have conveyed your kind words to our chef for whom...

Mumbai (Bombay), India
Reviewed 2 weeks ago

I have been there with my husband on new year eve. Good ambiance, with maxi bar in room(no need to call room service every time). They organization New year gala which was simply amazing with good food and unlimited mocktail and cocktail. Pool area is good, lavish buffet breakfast.

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Helpful?
Thank BeingSakshi
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Ms. Sakshi, We would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance. We are all about personalising your stay, exceeding you needs and making sure that you have an incredible time with us. We look forward to welcoming you back soon to...

Reviewed 2 weeks ago via mobile

Excellent service, good food, enjoyed stay. Property is well maintained. Enjoyed movies at private theatre. Children enjoyed play area Special mention about 31st party, well organised, really enjoyed party. Looking forward to visit citrus other properties.

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Helpful?
Thank Raju B
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Raju, The team and I are very very happy to receive your feedback and that you were impressed with our service and facilities. Thank you for your wonderful review of our resort. It gives us great pleasure to read that you enjoyed your stay with us and our associates delighted you. I have shared your feedback with the...

Reviewed 2 weeks ago via mobile

We stayed with 6 rooms and 13 family members... Nice Small 3 star hotel... Value for Money... Safe and Good.. Swimming pool clean and Good for Kids... Only Bathroom Towels are not good... Not able to use that towels as feathers coming out from towels... Might be Laundry fault... Otherwise Everything is perfect...

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Helpful?
Thank JaniMayank
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Mayank, Thank you for taking time to share your experience, your time and review is precious to us. I would like to thank you for taking your valuable time and effort in sharing your lovely feedback as it enables us to measure and improve our performance in our quest of providing you the best. I have noted your...

New Delhi, India
Reviewed 3 weeks ago via mobile

Pros . Excellent food: Buffet Dinner and Bfast, ala carte lunch. Entertainment: we watched movie in Pvt theatre, played pool, TT Room: upgraded us to suite room. Brilliant room, bath room with all amenities Location: inside a street. About 5 mins walk to main road. This makes it peaceful. Staff: warm and responsive. HK have wire less and reach you...

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Helpful?
Thank Gopal M
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Gopal, It was a pleasure to have you staying with us and we appreciate your time to review us on TripAdvisor. We are very happy to read your review. Your generous compliments have been shared with Mr Manish Thakare and team . They are very delighted to note that their contribution has been appreciated and recognized by you....

Reviewed 3 weeks ago

Checkin was smooth and the 02 girls on reception staff and restrauant was very friendly.the room was absolute delight. Had all the ammenity required for atravel. The breakfast was great and had a great spread. Would certainly recommend to anyone travelling to Lonavala

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Helpful?
Thank payal p
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Ms. Payal, We would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance. Your appreciation on staff is heart-warming. I have conveyed your kind words to the entire team for whom it is a great source of inspiration. We, at Citrus Hotels believe...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Citrus Hotel Lonavala

Address: D T Shahani Road | Near BSNL Telephone Exchange, Lonavala 410401, India
Region: India > Maharashtra > Lonavala
Price Range: $92 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Citrus Hotel Lonavala 3.5*
Number of rooms: 32
Reservation Options:
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Hotel Style:
#2 Family Hotel in Lonavala
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Questions & Answers

Here's what travellers have asked, with answers from Citrus Hotel Lonavala staff and other travellers.
4 questions
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over a year ago

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Questions? Get answers from Citrus Hotel Lonavala staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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