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Citrus Hotel Lonavala

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Citrus Hotel Lonavala
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602 Reviews from our TripAdvisor Community

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Showing 600: English reviews
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Reviewed 2 days ago NEWvia mobile

Well maintained property; good location; lip smacking food (don't miss chicken biryani and pizza!) from the ever smiling chef; very courteous staff (from reception to house keeping to security); nice options for recreational activities (clean swimming pool, kids play area, game zone) - ideal place to spend a nice weekend with family :) Thanks a lot Jaish Sikka for the...

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Thank Hemant H
Reviewed 5 days ago NEW

it was as on day picnic of 72 adult with conference and indoor activity. well coordinated, efficient working team with helpful services. well coordination and support and Mr. DURGA PRASAD AND SANDEEP CHANDAN. Awesome food with beautiful spread out with an experience chef. unbelievable price offered .Amassing lawn with all facility for our team building activity.food was tasty and joyful.It...

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Thank Tharesh G
Ahmedabad, India
Reviewed 1 week ago

This was my one of the best experience to stay and enjoy ever before, for two days we had booked this hotel, Hotel was perfect for everything like, only stay, stay and used amenities of hotel, hotel was full of entertainment things, like swimming pool, entertainment area of indoor games mini theater, hotel booking process was so easy it made...

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Thank devansh768
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Devansh, Thank you for taking time out and giving such a lovely review of your experience at Citrus Lonavala. It gives us great pleasure to read that you enjoyed your stay with us and our associates delighted you. I have shared your feedback with the entire team at the resort. It is feedback such as yours that inspires...

Mumbai, Maharashtra, India
Reviewed 2 weeks ago

Good location (little away from main market) and hotel with all basic amenities in place i.e. indoor games, mini theater, swimming pool, place for outdoor games and activities, but mosquitoes will screw your happiness.. breakfast buffet is good.. overall recommended but keep some mosquitoes repellent gel with you..

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Helpful?
Thank ecquando
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, We would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance. I am happy that you liked the placed and amenities of the resort. I have also noted your concern about mosquitoes and we have taken measures to ensure non-recurrence of them....

Pune, India
Reviewed 2 weeks ago

The day you land to Citrus Lonavala you will feel difference.Harpreet at Reception will ensure smooth Checkin and will help you in every possible way to make you comfortable. Staff is very Good, Humble and Obedient.Food is Awesome with Veg and Non Veg Menu. I am thankful to Harpreet,Durgaprasad,Shivam,Sunil and other staff which make our stay wonderful and fantastic...Looking to...

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Thank ashimran2000
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, It was a pleasure to have you staying with us and we appreciate your time to review us on TripAdvisor. We are very happy to read your review. At Citrus, we deliver service and quality of product , keeping our guests comfort as our priority and this we strive to do 100% of the time. The team has...

Reviewed 3 weeks ago

Good service Clean & hygiene Polite & always helpful Centrally located Positive ambience Service was X+1 by polite, helpful, humble & good at her work lady I guess by name Harpreet at the reception on that day of

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Thank Mehmood S
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Mehmood, Thank you for posting such gracious comments on Trip Advisor. It was a pleasure to have been of service to you. We are pleased to note that our facilities were to your satisfaction. Your compliments are really encouraging us to keep delivering genuine hospitality both in products & services to our guests. It is such a pleasure...

A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
Reviewed 4 weeks ago via mobile

Citrus Hotel is the best hotel in Lonavala. Awesome staff of hotel... Great buffet breakfast in restaurant... Beautiful Restaurant in open sky... Nice welcome by Hotel Staff... Good fragrance in Room... Over all this hotel looks like a 5 star hotel...

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Thank A TripAdvisor Member
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Guest, It was a pleasure to have you staying with us and we appreciate your time to review us on TripAdvisor. We are very happy to read your review. Your compliments are really encouraging us to keep delivering genuine hospitality both in products & services to our guests. It is such a pleasure to hear that you had a...

Thane, India
Reviewed 4 weeks ago via mobile

Citrus Lonavala is a decent property with good quality food and service, but there is huge disparity in the rates that they offer and the rates they let other sites offer. I had sent a mail to them for reservations and simultaneously I explored booking.com. Because I did not receive their reply soon, so went ahead and booked through booking.com(...

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Thank wandererpreeti
Reviewed 4 weeks ago

I had a great stay at Citrus Lonavala. It's about 10 mins walk from the main market, which is really convenient. Staff hospitality was on point. However, options in drinks menu are very limited, so I suggest you carry your own drinks. Apart from that, I would recommend this property for a stay.

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Thank Jay P
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Jay, We would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance. We are happy to hear in most aspects you thoroughly enjoyed during your stay with us. We work towards increasing the bench mark for guest satisfaction and it is really...

Reviewed 19 January 2017 via mobile

We r lustrous Citrus member so always keep on going to Citrus hotel....Very near to main express high way ...very calm and quite place ...they have very less parking place ....Greeting at reception was good ...well maintain mid size room ...Superb room service ...Good children play ....Small but maintained movie theatre ....clean swimming pool ...Delicious food and breakfast ....Hotel staff...

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Helpful?
Thank Rajkumar A
Sandeep C, Operations Manager at Citrus Hotel Lonavala, responded to this review

Dear Mr. Rajkumar, We would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance. We are happy to hear in most aspects you thoroughly enjoyed during your stay with us. We work towards increasing the bench mark for guest satisfaction and it is really...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Citrus Hotel Lonavala

Address: D T Shahani Road | Near BSNL Telephone Exchange, Lonavala 410401, India
Region: India > Maharashtra > Lonavala
Price Range: $94 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Citrus Hotel Lonavala 3.5*
Number of rooms: 32
Reservation Options:
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Hotel Style:
#2 Family Hotel in Lonavala
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Questions & Answers

Here's what travellers have asked, with answers from Citrus Hotel Lonavala staff and other travellers.
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over a year ago

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Questions? Get answers from Citrus Hotel Lonavala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“premier rooms are very spacious”
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