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The Natsepa Resort and Conference Center

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The Natsepa Resort and Conference Center
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195 Reviews from our TripAdvisor Community

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Showing 121: English reviews
Jakarta
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

Some people said this is the best hotel in Ambon. There is an element of truth there given that the hotel location is spoiled by the beautiful view of the ocean, hills on the other side of the bay and little bit of beach (during low tide). On the other hand i have to say that its an old hotel,... More 

Helpful?
1 Thank peggy600
Level Contributor
43 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 October 2016 via mobile

The natsepa resort nice resort in Ambon, far from city center but nice place for relax after a busy day. Stay here for business trip in Ambon, nice view - nice pool and absolutely nice sea view.. Near natsepa beach, must go ther for rujak. Maybe must improve about Lift, because this hotel dont have lift. Overall nice hotel and... More 

Helpful?
Thank Sandhy1984
FOM_TheNatsepa, Front Office Manager at The Natsepa Resort and Conference Center, responded to this review

Dear Sandhy 1984, Thank you for taking the time to leave a perfect rating and share your generous feedback. We are thrilled to see that you enjoyed your recent stay at our Resort!.It is wonderful to know that our efforts were rewarded. We hope to have you back with us on your next visit so we can provide you with... More 

Bekasi, Indonesia
Level Contributor
249 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
Reviewed 15 October 2016

We stayed here for one night after trip to Ora Beach Resort. The location is near Tulehu, 20 KM from Ambon. Checked in was quick and overall service was OK. Our room was honeymoon suite. Big enough for me, my wife and 2 chidren. It has direct view to the sea. We had a comfort sleep. Breakfast was standard. Swimming... More 

Helpful?
Thank Samuelpas
FOM_TheNatsepa, Front Office Manager at The Natsepa Resort and Conference Center, responded to this review

Dear Samuelpas, Thank you for sharing your wonderful experience during staying at The Natsepa Resort & Conference Center, We are happy to see that our services met your expectation. We look forward to arranging your honeymoon holiday in your next visit here again. Please, do not hesitate to contact our managers to make your next stay even more pleasant and... More 

Utrecht
1 review
Reviewed 12 October 2016

I was already sick when I arrived at Natsepa hotel. In the middel of the night I had to go to the hospital. Mr. Janto the front office manager joined US to the hospital and stayed with us untill the treatment startend and I was safe in my bed. Later a delegation from Natsepa visited us, bringing fruit and cake.... More 

Review collected in partnership with this hotel

Helpful?
Thank damoiseaux_streng
FO_TheNatsepa, Front Office Manager at The Natsepa Resort and Conference Center, responded to this review

Dear Mrs. Damoiseaux_Streng, It is always encouraging us to find out the experience that our guest had when staying in Our resort. Your comments are truly important to evaluate and monitor the level of the service we provide to you and how we manage your request. So we could reach the guest satisfaction which is always our priority. I do... More 

Manado, Indonesia
Level Contributor
184 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 12 October 2016

probably the best resort hotel in Ambon. all rooms facing the sea, most of the rooms have porch overlooking the swimming pool. breakfast was mediocre, served in a non aircon area, pretty much rely on the wind that comes from the ocean. most of the time the place can be so hot especially if there are many people eating. rooms... More 

Helpful?
Thank BillyGabriel
FO_TheNatsepa, Front Office Manager at The Natsepa Resort and Conference Center, responded to this review

Dear Mr. Billy Gabriel, On behalf of the entire team The Natsepa Resort & Conference Center Reserve, We would like to thank you for staying with us during your vacation in Ambon. We appreciate your comments regarding our facilities, Room, the view, the food, and the services offered by our Staff. We would also like to thank you for highlighting... More 

London, United Kingdom
1 review
Reviewed 8 October 2016

I always stay at the Natsepa when I come to Ambon and will stay there sgain in December. Great location, very peaceful as it is away from the city but not too far as you can still go there if you want to. The hotel is set in beautiful surroundings and the staff is very welcoming and helpful

Review collected in partnership with this hotel

Helpful?
Thank Virginie D
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 October 2016

In The Natsepa you can cool down and relaxed a lot, because it's a very quiet place in a beautiful environment. The staff there is very friendly and helpful. The have tasty food ordered from the menu card. The breakfast is the only weak point, tasted, but not heated.

Helpful?
Thank Theo L
FO_TheNatsepa, Front Office Manager at The Natsepa Resort and Conference Center, responded to this review

Dear Mr. Theo.L, It feels great to know that you were satisfied with the accommodation we have provided during your recent visit in our Resort. Pleased to know that your feedback is very important to us and we aim to provide the best value, high quality of services to all of our guests. Trust that we will continue to strive... More 

Budapest, Hungary
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 October 2016 via mobile

We stayed one night in the Natsepa before heading to Banda with the speed ferry. It's half way between the airport and a small boat jetty. We had a clean, spacious room with a seaview and balcony. Bed was confortable, air conditioning was effective and silent. The wifi had good signal strength, and was quite fast as well. In the... More 

Helpful?
2 Thank dantask
FO_TheNatsepa, Front Office Manager at The Natsepa Resort and Conference Center, responded to this review

Dear Mr. Dantask, It is heartwarming to hear of how our efforts to please you with our hospitality, comfort and convenience have been successful. Thank you for choosing to stay in our Resort also the perfect star rating you have given us. We look forward to another opportunity to serve you again soon. Thank You Best Regards, Yanto Rozali Front... More 

Surabaya
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 September 2016

Stayed there for 3 nights and it was a great pleasure time for me. Seems it is the only place in Ambon where you enjoy the atmosphere of resort by the beach and not so many people, made me feel peace and relax... The only need improvement is on the quality of the food... Surely I will always come back... More 

Helpful?
1 Thank Anton_Sapto
FO_TheNatsepa, Front Office Manager at The Natsepa Resort and Conference Center, responded to this review

Dear Mr. Anton_Sapto, Thank you for taking the time to review our property. We are pleased to note that you were satisfied with service quality and enjoy the atmosphere. The feedback we receive from our valued guests helps and motivates us to always continue our hard work and improve. Especially for the quality of food as you mention. Again, Thank... More 

The Netherlands
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 September 2016

We stayed 5 days in Natsepa resort. The location is beautiful, the bay Baguala. Spacious rooms with beautiful views. The staff is very friendly and extremely helpful. Good facilities including the pool and restaurant. Good wifi connection in room and lobby. There are many modes of transport eg (rental) scooters at the resort, public transport, taxi and ojek. Near Tulehu... More 

Helpful?
2 Thank willemp2016aug
FO_TheNatsepa, Front Office Manager at The Natsepa Resort and Conference Center, responded to this review

Dear Mr. Willem2106aug, We are very happy that you were very pleased with our services and accommodation. Your satisfaction brings pleasure to us. Your survey response will serve as encouragement and inspiration to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for you and other guests on your... More 

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Pool
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Natsepa Resort and Conference Center offers 96 comfortable huge rooms and suites where is next to the popular tourism icon of Ambon, Natsepa Beach. The resort affords beautiful vistas over Baguala Bay and the mountains of the Leitimur Peninsula. It is located only 25 minutes from Pattimura Airport, Ambon City and harbor to the exotic Banda Island can be reached by car within 30 minutes. The boats to Seram, home of the wonderful Ora Beach and Manusela National Park, are just 20 minutes away. ... more   less 

Additional Information about The Natsepa Resort and Conference Center

Address: Jl. Raya Natsepa No.36 | Suli Salahatu, Ambon Island Maluku, Ambon 97582, Indonesia (Formerly Aston Natsepa Ambon Resort & Conference Center)
Region: Indonesia > Maluku Islands > Ambon
Price Range: $97 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Natsepa Resort and Conference Center 4*
Number of rooms: 96
Reservation Options:
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Also Known As:
Aston Natsepa Ambon Hotel Ambon
Aston Natsepa Ambon Resort And Conference Center
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Questions & Answers

Here's what travellers have asked, with answers from The Natsepa Resort and Conference Center staff and other travellers.
3 questions
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Washington DC, District of Columbia
2 months ago
Forster, Australia
over a year ago

See all questions (3)

Questions? Get answers from The Natsepa Resort and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose room with sea view”
  • With compliments
  • Family room in honeymoon suite
  • Sea view from sleeping room
  • Sleeping room
 of 5 bubbles Samuelpas, 15 Oct 2016 | Read review
“Rooms at the first floor with direct access to the pool”
 of 5 bubbles Anton_Sapto, 29 Sep 2016 | Read review
“choose rooms with sea view, while others are with pool views, it is your choice. chose the right season to fully enjoy it.”
 of 5 bubbles AmineB967, 18 Aug 2016 | Read review
“pool access rooms more privacy on public holidays/weekends but no ocean views.”
 of 5 bubbles gadisdesa, 3 Jun 2016 | Read review
“Just about 40 minutes from airport by taxi. My room was D wing, which meant morning sun.”
  • Toiletroll holder: keep it clean, or have new one installed, please!
 of 5 bubbles eefw2014, 13 Apr 2016 | Read review
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