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The Natsepa Resort and Conference Center

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220 Reviews from our TripAdvisor Community

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Showing 134: English reviews
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Redlands
Reviewed 2 weeks ago

The hotel itself was nice... the only downside was the empty unused buildings around it. The staff, food, room, scenery were all excellent for the price. The chef was great...?food was excellent... fresh cold press fruit juice bar none...

Review collected in partnership with this hotel
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1Thank Corazon T
Denpasar
Reviewed 2 weeks ago

This hotel must be great during its previous glorius time. Great location, has good size of room and the view... amazing. This hotel has facilities of stars hotel - pool, function room, room service, restaurant, tour desk e.t.c. Too bad it run down and the service is low. I am pretty sure with a good management this hotel will gain...

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Thank Kira A
Jakarta, Indonesia
Reviewed 3 weeks ago

You should spend your whole day here, just to relax and enjoy every quite moment with yourself. Pool with sea view is a plus point. Staff are friendly and helpful. This hotel located close to Natsepa beach, the place where you could enjoy traditional fruit mix with nut sauce (Rujak Natsepa)

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Thank Pierre1603
Jakarta, Indonesia
Reviewed 14 February 2017

The location is very far from the Ambon city centre, but is surrounded by beautiful beaches. You can walk for 15 mins from the hotel to find the most well known traditional delicacy in this area, which is Rujak Natsepa. The rooms are mostly spacious with balcony in each of them. The food quiet so-so but if they serve you...

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Thank Helenanta
Sudbury, Canada
Reviewed 11 February 2017

We would certainly recommend this place - it is very relaxing and convenient as a departure point for ferries to the Banda and other islands - wonderful location, nice views, great food, very well-trained, polite and friendly staff and management

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Thank Ursula S
Geneva, Switzerland
Reviewed 5 February 2017

1st important point: South Sulawesi is not very developed for tourists. And despite Ambon being the main city, hotels are still limited and basic. We have done 3 around the area... in general quite disappointing for the price you pay, but there are not many alternatives. The Natsepa hotel is a bit old and overrun, but mostly ok. Nice views...

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Thank seb_gva
Ternate, Indonesia
Reviewed 29 January 2017 via mobile

I wanna give 10 out of 10 for the staff.. very helpful & polite. The hotel located far from city center but next to the famous Natsepa Beach of Ambon. Facilities are awesome, hotel provides scooter to rent for 75.000/3 hours and only 15 minutes away from ACC Mall. However, the wifi is terrible for this class of hotel. Pool...

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Thank Kurniati
General Manager T, Directeur général at The Natsepa Resort and Conference Center, responded to this review

Dear Mrs Kurniati, It is a pleasure to read your comment about the resort employees. We will do everything possible to maintain the level you have experienced during your stay in terms of service and food. The Natsepa Resort is indeed 15 minutes from a mall that owns the only multiplex cinema of the Moluccas. We probably have the fastest...

Jakarta, Indonesia
Reviewed 18 January 2017

We really enjoyed our stay at Natsepa Resort. The staff were very friendly, the room and facilities were clean. The room was big and had a fantastic view. The airport pick up was very good, we were given water and chilled fruit on our pick up which was very refreshing.

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Thank nikki5369
General Manager T, Directeur général at The Natsepa Resort and Conference Center, responded to this review

Dear Nikki, Firstly, many thanks for taking time to share your impressions during your stay at The Natsepa Resort. We always strive to provide the best service and we are very happy that you have had this positive experience. I will share your comment with the employees and we will be careful to provide the same pleasure to all our...

Surabaya
Reviewed 15 January 2017

Luxury hotel with great rooms, beds and bathroom. Perfect view and nice swimming pool. The restaurant is the weak spot, service is mediocre and food quality is dissapointing, not constant, high pricesl

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Thank zipzie
General Manager T, Directeur général at The Natsepa Resort and Conference Center, responded to this review

Dear Zipzie, Thank you for taking the time to give us your opinion about your stay at The Natsepa Resort. I appreciate that you enjoy our rooms and the unique vista from the huge balcony as our swimming pool. We will make a special monitoring for the point you share regarding the restaurant. You specify "not constant", I can ensure...

Jakarta
Reviewed 10 January 2017

That was my first time being in Ambon. And I was very glad that I could find such a nice place like this hotel. Clean room, good lobby and warm hospitality in that resort were the best points I can remember. Also nice food and beautiful beach of course ! Everything just complete here to relax.

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1Thank anasuriana221276

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Pool
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
The Natsepa Resort and Conference Center offers 95 comfortable huge rooms and suites where is next to the popular tourism icon of Ambon, Natsepa Beach. The resort affords beautiful vistas over Baguala Bay and the mountains of the Leitimur Peninsula. It is located only 25 minutes from Pattimura Airport, Ambon City and harbor to the exotic Banda Island can be reached by car within 30 minutes. The boats to Seram, home of the wonderful Ora Beach and Manusela National Park, are just 20 minutes away. ... more   less 

Additional Information about The Natsepa Resort and Conference Center

Address: Jl. Raya Natsepa No.36 | Suli Salahatu, Ambon Island Maluku, Ambon 97582, Indonesia (Formerly Aston Natsepa Ambon Resort & Conference Center)
Region: Indonesia > Maluku Islands > Ambon
Price Range: $90 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Natsepa Resort and Conference Center 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
Aston Natsepa Ambon Hotel Ambon
Aston Natsepa Ambon Resort And Conference Center
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Questions & Answers

Here's what travellers have asked, with answers from The Natsepa Resort and Conference Center staff and other travellers.
3 questions
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Washington DC, District of Columbia
7 months ago
Forster, Australia
over a year ago

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Questions? Get answers from The Natsepa Resort and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Honeymoon suite room is spacious and has a great view!”
Helenanta, 14 Feb 2017 | Read review
“Overlooking pool and ocean, 2nd floor”
nikki5369, 18 Jan 2017 | Read review
“Choose room with sea view”
  • With compliments
  • Family room in honeymoon suite
  • Sea view from sleeping room
  • Sleeping room
Samuelpas, 15 Oct 2016 | Read review
“Rooms at the first floor with direct access to the pool”
Anton_Sapto, 29 Sep 2016 | Read review
“choose rooms with sea view, while others are with pool views, it is your choice. chose the right season to fully enjoy it.”
AmineB967, 18 Aug 2016 | Read review
5 of 5