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Sheraton Baltimore North Hotel

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Traveller (73)
Room & Suite (43)
Dining (3)
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Overview
  • Excellent37%
  • Very good34%
  • Average17%
  • Poor8%
  • Terrible4%
Travellers talk about
“club level”(22 reviews)
“front desk”(178 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Rooms
Jun. 10Jun. 11
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1 room, 2 adults, 0 children
Standard Room
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Reviews (778)
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All reviewsacross the streetclub levelfront deskbaltimore northgoucher collegetowson town centerupscale mallcheesecake factorystarbucks coffeeparking garageroom servicegreat customer servicehotel restaurantinner harborfitness centerconvenient locationstaff was very friendly and helpful
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241 - 245 of 774 reviews
Reviewed March 22, 2016 via mobile

I've stayed here every 2 weeks for the past 6 months. I like this hotel a lot, but one of the people that makes my visits enjoyable is JR (aka Reginald). He makes the bar and food service run well and is very personable with...More

Thank Lauren F
Response from AdamNovotny, General Manager at Sheraton Baltimore North HotelResponded March 25, 2016

Dear Lauren F, Thanks for the review! You have been one of our most loyal guests. We appreciate you! Thanks for mentioning JR, he is a true hospitality professional.

Reviewed March 18, 2016 via mobile

This hotel was suggested by Timonium Surgical Center as a place to rest after surgery. Unfortunately there is a party in the room next door, and loud people filling the halls. Sleep in impossible and the desk is uninterested and rude. Otherwise it's a standard...More

Thank irasocol
Response from AdamNovotny, General Manager at Sheraton Baltimore North HotelResponded March 25, 2016

Dear irasocol, We are so sorry to hear your stay wasn't peaceful. We host many patients from the Surgical Center, and we know rest is important after surgery. Thanks for sharing. We always want to hear from our guests; we can do better. You mention...More

Reviewed March 17, 2016 via mobile

I had the best service experience tonight since over 20 years. A young lady named Brittany was my server. She addressed my allergy concerns with the chef then came and knelt to my side and assured me my concerns were addressed. Brittany made the rest...More

Thank Anna P
Response from AdamNovotny, General Manager at Sheraton Baltimore North HotelResponded March 18, 2016

Dear Anna P, Thanks for the 5 Star Review and for recognizing Brittney. She is one of many hospitality professionals here at Sheraton Baltimore North. I am glad we could accomodate you and make you feel at home. Mission Accomplished! We hope to see you...More

Reviewed March 17, 2016 via mobile

If you are in the area, the Sheraton is a great place to stay. It was clean. The staff was friendly, notably Lauren at the front desk was exceptionally helpful. It's within walking distance to great shopping and there is a restaurant plus other area...More

Thank Anna R
Response from AdamNovotny, General Manager at Sheraton Baltimore North HotelResponded March 18, 2016

Dear Anna R, Thanks for the 5 Star Review! Lauren is one of our best; thanks for recognizing her. We hope to see you again at Sheraton Baltimore North.

Reviewed March 13, 2016

Very nice hotel. Room clean and comfortable. Easy access to mall and dining. Parking not unreasonable ($10 extra). Service was very good. Our only complaint was that we were on a floor that was incredibly noisy. It's hard to blame the hotel when chaperones of...More

Thank Sue_and_Jerry_28
Response from AdamNovotny, General Manager at Sheraton Baltimore North HotelResponded March 18, 2016

Dear Sue_and_Jerry_28, Thanks for the review. Sorry about the noise. We appreciate you recognizing our very good service. We know that service can make all the difference in our guests' stay. We hope to see you again at Sheraton Baltimore North.

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Self-Serve Laundry
Conference Facilities
Breakfast Available
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$148 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$148 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (73)
Room & Suite (43)
Dining (3)
Pool & Beach (2)
Family and Play Areas (3)
Business Centre & Event Rooms (3)
Questions & Answers
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Amy C
November 21, 2017|
AnswerShow all 4 answers
Response from BB7654 | Reviewed this property |
If I remember correctly from when I called and spoke with Moses in Customer Service, the Deluxe King Room is a corner room, which is a bit larger than a regular room and also has more of a view. A club room is on the top... More
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Kim G
September 8, 2017|
AnswerShow all 5 answers
Response from caitpre | Reviewed this property |
They are perfect friendly! We bring our dog every time!
0
Votes
wchadsims1
January 1, 2017|
AnswerShow all 3 answers
Response from Lindsay C | Property representative |
yes there is! It is located on 6th floor, it is $2 per wash and $2 per dry
1
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Room Tips
"Utlize your points to get upgraded if possible."
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"Ask for a bathrobe when you check in. Additional toiletries are kept at the front desk. You only need to ask..."
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"Not sure, I would guess that rooms closest to the ground floor or elevator bank would be the nosiest. My room..."
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"Don't accept an adjoining room unless you like the vibe of a flop house"
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