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All reviewsfull kitchentrash cansweek staykitchen arealong term staygreat roomlong weekendother hotelsbeautiful hotelenjoyed our staykansas citybed was very comfortablestayed here for one nightconvenient locationevery morningdefinitely stay here againcomfortable stay
To be fair to the folks who run this property, my stay was on a night when the entire property was sold out.
The room was spacious. There were four of us occupying the room and although the accommodations were a queen bed and a...More
Thank Scott D
Response from SBSGeneralManager, General Manager at Staybridge Suites Kansas City - IndependenceResponded October 13, 2015
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies. Our juice machine had indeed decided to quit working during your stay, but has been fixed since. (I agree that juice is a breakfast staple!) And regarding...More
Our family loves staying at Staybridge Suites because the five of us fit best in their 2 room suites. It is the only hotel we've stayed at where a suite does actually have two separate bedrooms with doors. Most "suites" are just slightly larger hotel...More
Although the staff were friendly and helpful, nothing stands out for this Staybridge.
First, the AC was NOT control friendly! We woke up in a sweat our first night, so we took turns getting up and walking around so the AC would come back on....More
Response from IHGCare, Guest Relations Manager at Staybridge Suites Kansas City - IndependenceResponded October 19, 2015
Thank you for posting a review from your recent stay with us. It is nice to know that you were able to appreciate the friendliness of our staff. However, I regret to see that did not have a completely satisfactory stay due to...More
There were no wash cloths available, which doesn't make for a great shower experience after being on the road for 12 hours. I understand that you cannot leave ice from the prior guest due to hygiene reasons. However, I do not understand why housekeeping cannot...More
Thank Karen M
Response from IHGCare, Guest Relations Manager at Staybridge Suites Kansas City - IndependenceResponded September 28, 2015
Dear Karen M,
Thank you for being our guest and for taking the time to write your review. We regret that you did not fully enjoy your stay with us as we fell short in some details especially with our Housekeeping services. Kindly note that...More
This is a great place. Kitchen in the room. The hotel is clean and the staff is really nice. If you're staying in Independence, this is a great spot with a nice outdoor pool and conveniently located by the highway.