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Hilton Garden Inn Independence

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19677 E Jackson Dr, Independence, MO 64057-1566
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (135)
Room & Suite (30)
Pool & Beach (10)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 20-07-27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Independence
Updated 20-07-27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 19 hotels in Independence
Location
Cleanliness
Service
Value
The Hilton Garden Inn Independence hotel in Missouri is the perfect hotel for those visiting for business, a special event, Chiefs game, Royals game, or Midwest vacation. Relax in a spacious guest room or suite equipped with an adjustable bed, a flat-screen television, free WiFi, a microwave and refrigerator. Start your day right with our delicious, cooked-to-order breakfast available at the on-site Great American Grill®. Splash around in our heated indoor pool and whirlpool or unwind in our 24-hour fitness center. Enjoy 11,000 square feet of meeting and event space for up to 1400 guests. For dinner, enjoy a Kansas City dinner classic at Hereford House.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
919Reviews2Q+A77Room tips
Traveller rating
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Popular mentions
Aaron Shelby wrote a review Yesterday
Abu Dhabi, United Arab Emirates32 contributions3 helpful votes
Being a Hilton Honors member, my parents and I knew what to expect when we checked in for one night at our local Hilton Garden Inn. The check-in process with Day was smooth and the room was straightforward. The hotel had signs saying they were now under new management and changes were ahead. I'm looking forward to seeing what they are as the rooms could use a bit of updating. The lobby is nice and airy though. Overall, the hotel met our needs and we had no complaints!
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Date of stay: August 2021
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Room Tip: Select rooms on non-smoking floors
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kshufe277146 wrote a review Aug. 2
1 contribution
The floor was filthy. After walking around the room barefoot the bottoms of my feet were black. There were also crumbs under the TV stand. Then to top it all off I was charged the wrong price. They did fix the price after calling though.
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Review collected in partnership with Hilton Garden Inn
Date of stay: July 2021
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Donna S wrote a review Aug. 2
1 contribution
I’ve never been to a hotel that had the pool-indoor or outdoor near a customer’s room. The indoor pool and “ fitness center” were right across the hall from our room. Think approximately 4 feet from a glassed in enclosure. There were 3 football teams on young boys staying in the hotel and they would have 15-20 boys in the pool right after they had played football. They were loud, running in and out of the pool door and creating quite a disturbance from mid afternoon until 1030-11 p. Besides the noise, they frequent opening and closing of the pool entrance caused the humidity in the hall and our room to jump by 20%. The last day we were there the water in the pool was opaque green. You couldn’t see the bottom of the pool. The desk told us they were closing the pool, draining it and cleaning it. It was gross! That said, the staff was kind and efficient. Elizabeth in the breakfast area was wonderful! She gets a gold star!
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Date of stay: July 2021
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Room Tip: Make sure you ask for a room away from the pool.
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natilienhenson wrote a review Jul. 2021
Independence, Missouri1 contribution
Room was unclean and no hot water. Couldn’t order dinner. Couldn’t even stay the night here! We checked out within 10 mins and went to Stoney creek. Totally unsatisfied and disappointed I didn’t get a refund!
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Review collected in partnership with Hilton Garden Inn
Date of stay: July 2021
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Richard H wrote a review Jul. 2021
1 contribution
This location simply was disappointing. My wife and I stayed there as a mini vacation. To summarize, no housekeeping, insufficient water pressure to shower Sunday morning, a drawer on the dresser wouldn’t stay shut (my wife walked into the corner of it), and the Jacuzzi in the pool area had an inoperative timer for the jets. There was a tacky, handwritten sign duct taped on the switch about this issue. Now I don’t expect perfection, but the sign outside says ‘Hilton’, not Super 8 or Red Roof Inn, so I do expect these basic services to be provided. Breakfast was pretty good and the staff was friendly. But after calling the front desk at 6pm upon our return about housekeeping, I was told they hadn’t gotten to our room yet. Then I got a follow up call asking what we needed. So I felt I was negotiating to get some fresh towels. We did get towels, but no housekeeping. Please consider getting televisions that have sleep timers. Maybe it was our particular TV that didn’t allow for a sleep timer. And walking into the lobby were signs saying ‘Under New Management’. My question is this, how bad was this before the new management? This visit didn’t come close to what I’ve come to expect of Hilton.
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Review collected in partnership with Hilton Garden Inn
Date of stay: July 2021
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PRICE RANGE
US$97 - US$253 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn independence hotel independence, hilton independence, independence hilton garden inn
LOCATION
United StatesMissouriIndependence
NUMBER OF ROOMS
201
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Frequently Asked Questions about Hilton Garden Inn Independence
Which popular attractions are close to Hilton Garden Inn Independence?
Nearby attractions include Cable Dahmer Arena (0.7 km), AMC Independence Commons 20 (0.8 km), and Independence Center (0.9 km).
What are some of the property amenities at Hilton Garden Inn Independence?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Independence?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Independence?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Independence?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Independence?
Conveniently located restaurants include Corner Cafe Independence, Smokehouse Barbecue - Independence, and Hereford House - Independence.
Are there opportunities to exercise at Hilton Garden Inn Independence?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Independence?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Independence offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn Independence?
Many travellers enjoy visiting Bingham Waggoner Mansion & Estate (7.8 km).
Is Hilton Garden Inn Independence accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.