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Hilton Garden Inn Independence

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Traveller (78)
Room & Suite (36)
Pool & Beach (6)
Ratings and reviews
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“hereford house”(37 reviews)
“water pressure”(15 reviews)
“front desk staff”(28 reviews)
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
3 Star Hotel
The Hilton Garden Inn Independence hotel in Missouri is the perfect hotel for those visiting for business, a special event, Chiefs game, Royals game, or Midwest vacation. Relax in a spacious guest room or suite equipped with an adjustable bed, a flat-screen television, free WiFi, a...
Offers from Hilton Garden Inn Independence
Special Offer: Double Points, Every Stay
Hotel deals
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Location and contact
19677 E Jackson Dr, Independence, MO 64057-1566
Hotel website
22.9 km to Kansas City Airports
18 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (715)
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All reviewshereford housewater pressurefront desk staffbusiness triplobby areafree breakfasteasy accessstaff was friendlykansas cityhgimoconventionkeysinterstatetreadmillinnsrefrigerator
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1 - 5 of 713 reviews
Reviewed 4 days ago

Employees gracious, food excellent. Restaurant lacked organization. No greeter to get you to a table. Every man for themselves. When ordering specialty items, chef yells out number & have to excuse yourself with people in buffet line to pick up order. Not the greatest setup...More

Review collected in partnership with Hilton Garden Inn
Thank Richard P C
Response from Dustin F, General Manager at Hilton Garden Inn IndependenceResponded 4 days ago

Thank you for taking the time to complete the review and for the kind comments about our staff. Thank you also for your comments about breakfast. We will have this corrected moving forward. We hope to see you again soon!

Hotel's Favourite
Reviewed June 10, 2018

Considering that omelettes are made to order for breakfast, this hotel offers a lot for the price paid. Our room was very clean and the staff was friendly. The hotel provided a great home base for exploring the Kansas City area.

Review collected in partnership with Hilton Garden Inn
Thank JLMSC
Response from Dustin F, General Manager at Hilton Garden Inn IndependenceResponded 5 weeks ago

Thank you for taking the time to share your experience with us! We are very happy to hear you enjoyed the omelettes! We hope to see you again soon!

Reviewed 1 week ago

Our experience with other hotels in the area has been less than satisfactory. We greatly enjoyed our stay. Breakfast was fantastic, staff was friendly. If traveling with kids, the pool area is very small, if this is important to you, but it's heated.

Review collected in partnership with Hilton Garden Inn
Thank rebeccahensley
Response from Dustin F, General Manager at Hilton Garden Inn IndependenceResponded 3 days ago

Dear Rebecca - Thank you for taking the time to leave us the review! Thank you also for your comments about our friendly staff! I will share your comments with our entire team, and we hope to see you again soon!

Reviewed 1 week ago via mobile

Like my husband told the desk clerk, "If this was the first Hilton we stayed in, it would have been our last." Smelly hallways, frayed carpet, elevator that didn't work, lack of towels, and afraid to close the bathroom door because the knob was so...More

Thank Jeanette B
Response from Dustin F, General Manager at Hilton Garden Inn IndependenceResponded 1 week ago

Dear Jeanette, Thank you for taking the time to share your experience. I would like to sincerely apologize for the lack of communication you received from our team. Please contact me directly at dustin.foster@hawkeyehotels.com or (816) 350-3000 and I can personally assist you and learn...More

Reviewed 1 week ago

Our rooms was very dirty. The carpets were gross. The hotel has a lot of differed maintenance which included the ceiling in the pool area, the hottub would not get hot and we were told it hadn't worked for two weeks. The Management staff was...More

Review collected in partnership with Hilton Garden Inn
Thank Todd C
Response from Dustin F, General Manager at Hilton Garden Inn IndependenceResponded 1 week ago

Dear Todd, We are very sorry for the issues during your stay. I have alerted the Chief Engineer of the hot tub and pool area and he will have this repaired immediately. Can you please contact me at the hotel so we can discuss your...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$109 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$109 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (78)
Room & Suite (36)
Pool & Beach (6)
Dining (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
donh429
June 25, 2015|
AnswerShow all 2 answers
Response from marcy_yates | Property representative |
Good Morning, we would welcome you to book a small group at our hotel but we need a little more information on the shuttle question. Are you looking for airport transportation?
0
Votes
Room Tips
"Get rooms on the north end of the building to avoid the highway sounds"
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"Do not stay at this hotel!"
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"Don't worry about choosing a room. You don't want one here."
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"We like the higher floors"
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