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Comfort Suites Independence

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264 Reviews from our TripAdvisor Community

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Showing 263: English reviews
La Crescenta, California
Reviewed 15 June 2016 via mobile

Excellent service with check-in, comfy beds, stellar pool and jacuzzi, amazing breakfast. What I like most about Comfort Suites is the large room, perfect size for a family of three after a day in the car. I look forward to staying here again.

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Helpful?
Thank Karyn B
GeneralManagerCSIND, General Manager at Comfort Suites Independence, responded to this review

Dear Karyn B, Thanks so much for sharing your comments about your recent stay with us. I'm glad that we were able to accommodate your family of 3 and that you were pleased with the service and accommodations here. We endeavor to deliver an excellent guest experience to every guest, and we appreciate your compliments. I hope you will let...

Gainesville Florida
Reviewed 8 June 2016

This Comfort Suites is convenient to Interstate 70 and is an easy 8-mile drive to Kauffman Stadium where the Royals play. We had a smooth check in. Around 5PM we enjoyed a beer and a piece of pizza which was what the hotel provided for their kick back evening social. This was fine with us as we were off to...

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Helpful?
Thank GvilleTraveler_9
GeneralManagerCSIND, General Manager at Comfort Suites Independence, responded to this review

Dear GvilleTraveler_9, Thanks so much for sharing your nice comments about your recent stay with us. I'm glad we exceeded your expectations and that you found us to be a good value. I hope you will be our guest again.

Sioux City, Iowa
Reviewed 27 May 2016 via mobile

On our way to St. Louis we stayed at this Comfort Suites. The room was clean and the staff friendly. No big deal points against it was the fitness room was too hot and there are no towels. Not a big thing and would not judge it lower for these reasons. The breakfast was good and the people maintaining the...

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Helpful?
Thank UncleRex
GeneralManagerCSIND, General Manager at Comfort Suites Independence, responded to this review

Dear UncleRex, Thank you for taking the time to write and submit your comments regarding your stay at our hotel. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business and recommendation. I hope we can welcome you back and thank you in person soon.

Kansas City,
Reviewed 17 May 2016 via mobile

Very comfortable. Easy access to interstate, restaurants, and stores. Was pleasantly surprised to have pull-out sofa in room in addition to 2 queen beds, which made our stay much easier with our older children. Table, fridge, and microwave were added bonus. Will stay again.

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Helpful?
Thank 106kelleym
GeneralManagerCSIND, General Manager at Comfort Suites Independence, responded to this review

Dear 106kellym, Thanks for taking the time to write and post your nice review about your recent stay with us. Pleasant surprises are the only kind of surprises to have when traveling and I'm glad we exceeded your expectations. I hope you will be our guest again.

Elyria, Ohio
Reviewed 6 May 2016

This hotel is located in a relatively quiet safe area near the interstate among several nice restaurants and fast food outlets. The entire staff is friendly, outgoing and helpful. My room on the third floor was clean, very comfortable and just as important quiet, since noise from adjourning rooms was not an issue. Breakfast was very good and served through...

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Helpful?
Thank Jeffrey C
GeneralManagerCSIND, General Manager at Comfort Suites Independence, responded to this review

Dear Jeffrey C, Thanks for staying with us and sharing your comments. It's always nice to receive positive guest feedback and we really appreciate your recognition of jobs well done by our team. I hope we can welcome you back and serve you here again.

Marshfield, Missouri
Reviewed 19 April 2016

Stayed overnight because son was being discharged from area hospital. Comfortable & clean! Only complaint is no soda machines on each floor - only in the market area near the front desk but not a huge deal. Free breakfast with large selection of food.

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Thank iAmDizzie
KenJacobs, Public Relations Manager at Comfort Suites Independence, responded to this review

Dear iAmDizzie, We hope your son is doing better and glad to here you enjoyed your stay with us. I am sorry that we do not have soda machines on every floor. Yes, we do carry soda as well as other drinks in market and I am happy you were able to find what you needed. Thank you for your...

Coralville, Iowa
Reviewed 11 April 2016

I was in town for an event in Kansas City so stayed at this property in Independence (only about 15-20 minutes max from the city). Was staying a Thursday thru Sunday. I arrived at the property at about 9:30. Check in went smoothly. Took a luggage cart with my families suitcases up to my room. It was a nice touch...

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Helpful?
Thank Dave S
KenJacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review

Dear Dave, Thank you for your very thorough review. We appreciate you letting us know where additional training and improvement may be needed. We will certainly take your points about the exercise room and room items into consideration as we make changes. Your business is appreciated and we look forward to having you stay with us again in the future.

Texas
Reviewed 28 March 2016

Quiet, clean, friendly, good location. This hotel had it all. Very quiet. Could not hear between rooms or floors. Large suites. Great value on price. I stay in many choice hotels and this one is one of the best. Friendly staff. Very clean. Breakfast area is large. Stayed two nights and was very pleased with the accommodations in everyway. Nice...

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Helpful?
Thank edgars20132015
KenJacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review

Dear edgars20132015, So glad you enjoyed your stay and thank you for the very nice review. We will certainly look to have you stay again in the future!

Winnipeg, Canada
Reviewed 18 March 2016

This Comfort Inn is located within easy access to the interstate but set far enough back that you can enjoy a comfortable nights sleep with no noise. The staff is most helpful and accommodating. The rooms are very clean as wre the common areas. Great breakfast served. We look forward to staying there in the future.

Review collected in partnership with this hotel
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Thank nancy c
KenJacobs, Guest Relations Manager at Comfort Suites Independence, responded to this review

Dear Nancy, It was an absolute pleasure to read your recent review of our resort and we thank you for taking the time to complete it. We hope to see you again soon!

Detroit, Michigan
Reviewed 18 March 2016

My stay was good. The accommodations were nice. I had only one bad night which was the first night. There was an event in town for kids and some unattended kids kept pulling the fire alarm. Not the fault of the hotel but that was the worse of my experience.

Review collected in partnership with this hotel
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Thank asiyael2016

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Banquet Room

Additional Information about Comfort Suites Independence

Address: 19751 E Valley View Pkwy, Independence, MO 64057-2157
Region: United States > Missouri > Independence
Price Range: $150 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Independence 2.5*
Number of rooms: 88
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Also Known As:
Comfort Suites Independence Hotel Independence
Independence Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Independence staff and other travellers.
3 questions
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Harleysville, Pennsylvania
6 months ago
3 months ago
Lee's Summit, Missouri

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Questions? Get answers from Comfort Suites Independence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always ask for top floor so no one above me.”
 of 5 bubbles deegeegirl, 25 Jan 2017 | Read review
“As with most hotels, rooms away from the main road are the quietest.”
 of 5 bubbles 290jeffreyc, 6 May 2016 | Read review
“Nice neighborhood. Close to many restaurants as well as shopping.”
 of 5 bubbles edgars20132015, 28 Mar 2016 | Read review
“Housekeeping. I will continue to leave you tips but please, pull the bedside tables out and dust behind them at least once a week. ”
 of 5 bubbles danwb61, 17 Dec 2015 | Read review
“I have nothing to add”
 of 5 bubbles , 17 Dec 2015 | Read review
5 of 5