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Quality Inn & Suites Kansas City I-70 East

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Quality Inn & Suites Kansas City I-70 East
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187 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Mankato, Minnesota
Reviewed 22 August 2016

The room and hallways smelled like Mold and very stuffy we had to keep the air-conditioner and the bathroom fan on at all times. The shower looked like it had mold around the seems my wife and I didn't take a shower because of this. The bathroom hot water took about 5 minutes to get hot. the wallpaper was peeling...

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Helpful?
Thank jon t
General M, Guest Relations Manager at Quality Inn & Suites Kansas City I-70 East, responded to this review

Dear jon t, Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay at our hotel. We are sorry to hear that your stay & experience was unpleasant. We do our very best to ensure our rooms & equipment are thoroughly cleaned and maintained. Thank you for bringing this misstep to...

Joplin, Missouri
Reviewed 21 August 2016 via mobile

Stayed there after a Royals game. Close to the stadium. Very affordable. We booked on Priceline. Could tell hotel was remodeling as the fancy bathroom sink didn't really go together with the creepy red carpeting. They had some aesthetic issues clearly happening and reading other reviews it shows they are under new ownership. No biggie. Staff was nice! Bed comfortable....

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Helpful?
Thank Kristi H
General M, Guest Relations Manager at Quality Inn & Suites Kansas City I-70 East, responded to this review

Dear Kristi H, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. Your thorough review is greatly...

Melbourne, FL, USA
Reviewed 1 August 2016

The staff was very nice and they've updated the hotel. They list so many amenities but the place itself is old. Terrible bathroom with no real updates. Good WiFi but they list so many tv channels but they don't deliver. Still, a good bed and lean room and nice linens for a good price. I won't go back to the...

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Helpful?
Thank Jo-Ellen A
jucunda l, Front Office Manager at Quality Inn & Suites Kansas City I-70 East, responded to this review

Dear Guest, Thank you for responding to our survey we great appreciate your feedback and comments any suggestions that you may have will be helpful. We are currently under new ownership and we are remodeling it may take a while. We would like to invite you back in the future when we are finished so that you may see the...

Wichita KS
Reviewed 1 August 2016

My husband booked before checking TripAdvisor and after reading reviews thought about rebooking, but we thought, what the heck, the price is good and it's just for a night. The reviews run pretty true to form. When you first pull in the front entrance it is clean and there's a nice water feature. The girls at the front desk were...

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Helpful?
Thank Sarvin4
jucunda l, Front Office Manager at Quality Inn & Suites Kansas City I-70 East, responded to this review

Dear Guest, Thank you for responding to our survey. we do appreciate your feedback and comments. We are under new ownership and would like our guest to know that we are updating and remodeling and this will take a little time, we do apologize for the inconvenience and hope that when we are done that you come back and give...

Ventura, California
Reviewed 1 August 2016

Booked a room on line through Choice hotels website using accrued points plus additional fee. Reserved a king suite, pet, no smoking room, microwave, fridge etc. When we got there we were given a "pet room" the only one left staff said. A smoking room that reaked of smoke and mildew. Had to use my inhaler to breath. The front...

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Helpful?
Thank Barbara G
jucunda l, Front Office Manager at Quality Inn & Suites Kansas City I-70 East, responded to this review

Dear Guest, Thank you for responding to our survey we do apologize in regards to the fact that you got a pet room, we do apologize for that. We are pleased that our staff was friendly. I looked into it and the room you reserved was not a suite room I apologize for that however our rooms that are not...

Reviewed 29 July 2016 via mobile

The front desk people were nice and helpful, the bed comfortable. The bathroom smelled and the fitness room was a joke. Not the worst place, but not the best. The breakfast was good in the morning and can walk to fast food and a gas station.

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Helpful?
Thank Cindy F
jucunda l, Front Office Manager at Quality Inn & Suites Kansas City I-70 East, responded to this review

Dear Guest, Thank you for responding to our survey, we apologize in regards to our fitness room, we are currently under new ownership and I will bring this to the owners attention. We are pleased that the staff was friendly and nice and we are glad you enjoyed the breakfast. Thank you FDM Connie

Reviewed 27 July 2016

Stayed here a couple of different times. Easy and quick check in. Pool was a necessity for my daughter. Great breakfast. Clean rooms. Friendly staff. Easy to find your way to I-70 with plenty to do in the area.

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Helpful?
Thank Angie B
jucunda l, Front Office Manager at Quality Inn & Suites Kansas City I-70 East, responded to this review

Dear Guest, Thank you for responding to ur survey we are pleased that you enjoyed your stay and the pool . We look forward to seeing you in the future. Thank you FDM Connie

Neosho, Missouri
Reviewed 17 July 2016 via mobile

I had initially cancelled my visit here due to some bad reviews. I can say those were not helpful as I rescheduled somewhere else, which was not up to standards, and ended up back here anyways. This place isn't the Hilton but it was nice for the price. I was traveling alone for the weekend and needed a decent place...

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Helpful?
Thank FolkRoll
jucunda l, Front Office Manager at Quality Inn & Suites Kansas City I-70 East, responded to this review

Dear Guest, Thank you for responding and also for giving us another chance we are pleased that you enjoyed your stay and we look forward to seeing you in the future. Thank you FDM Connie

Tell City, Indiana, United States
Reviewed 13 July 2016 via mobile

Not impressed at all with this hotel! First thing before you even go in is that something is falling down from where you park at entrance to hotel. No elevator! Rubber covering on stairs in rear entrance was coming up and it was a potential fall hazard! Won't be back.

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Helpful?
Thank GinaPowell-Young
jucunda l, Front Office Manager at Quality Inn & Suites Kansas City I-70 East, responded to this review

Dear Guest, Thank you for responding and taking the time to fill out our survey we appreciate your feedback. We apologize in regards to the owning a Uhaul truck hit it and we have called a company to fix it. We hope that you do give us another chance and return in the future.

Franklin, Tennessee
Reviewed 13 July 2016 via mobile

Under new management recently. Clean rooms. Friendly staff. You can tell conscientious efforts are being made to improve amenities and guest experience. Would recommend and stay there again, especially for the price of the accommodations.

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Helpful?
Thank huntlygordon1969
jucunda l, Front Office Manager at Quality Inn & Suites Kansas City I-70 East, responded to this review

Dear Guest, Thank you for responding we are pleased that you enjoyed your stay and that you noticed the changes, we have many more changes to come and we would love to see you in the future. Thank you FDM Connie

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Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The hotel is located right on I-70, 4 miles from the Kansas City Chiefs-Arrowhead Stadium. Also near to the Kansas City Royals MLB-Kauffman Stadium and the Riverboat Casinos. Just minutes from the Gateway to Independence, Missouri. Steps from major activities and events in the area, a superb East Kansas City location. Complimentary daily hot breakfast included in room rate, free WIFI in all rooms, plenty of free, onsite parking and easy access to nearby freeways. ... more   less 

Additional Information about Quality Inn & Suites Kansas City I-70 East

Address: 4200 South Noland Road, Independence, MO 64055 (Formerly Regency Inn)
Region: United States > Missouri > Independence
Price Range: $96 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Kansas City I-70 East 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Quality Inn And Suites
Quality Hotel Independence
Quality Inn Independence
Independence Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Kansas City I-70 East staff and other travellers.
2 questions
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Questions? Get answers from Quality Inn & Suites Kansas City I-70 East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for first floor if you have a lot of luggage. Ask for a room away from the Interstate if the traffic noise will be a problem for you.”
Sarvin4, 1 Aug 2016 | Read review
“Make reservations by phone with hotel not Choice website/call center, points program not that great an experience. Didn't seem pet friendly.”
683BarbaraG683, 1 Aug 2016 | Read review
“1st floor rooms were quiet”
RichardR385, 16 Jun 2016 | Read review
“No elevators- so be prepared if second floor.”
marionb10513, 5 Jun 2016 | Read review
“the pool area has a great view”
359jennys, 28 Jan 2016 | Read review
5 of 5