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Fairfield Inn Kansas City Independence

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Fairfield Inn Kansas City Independence
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115 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Springfield, Missouri
1 review
Reviewed 2 weeks ago

I will NEVER recommend this hotel to anyone! Worst experience I've EVER had!! Room was unclean, hair in the shower, door broke to my room causing me to be locked out for over 3 hours! And the maintenance guy didn't have keys to get in it to fix it. Front desk lady was rude and unapologetic. The "hot Breakfast" was... More 

Thank mouse01616
Management response:

mouse01616 Thank you for taking the time to provide feedback over your recent stay. Please accept our sincere apology for the issues you encountered during your stay with us. We have shared your feedback with the appropriate hotel staff to ensure these issues are isolated and corrected moving forward. More 

Level Contributor
8 reviews
3 hotel reviews
Reviewed 3 weeks ago

Found late and great rate Breakfast was very good and hotel was overall clean and staff was very pleasant. Easy access to major Highways and restaurants. would stay here again anytime I am in KC . two thumbs up

Thank Martin K
1 review
Reviewed 4 September 2016 via mobile

What can is say about this run down hole outside of the simple fact that at this hotel you are paying for the Marriott name, and nothing else. The free breakfast was pitiful, fruit that was so close to rotten it wasn't edible, 2 bland cereals, and a waffle maker. The pool was freezing and one of the smallest I've... More 

Thank Randy B
Management response:

We appreciate you sharing your experience from your recent stay with us. I am sorry to hear your stay wasn't very enjoyable. We want all of our guest to feel comfortable and the Fairfield Inn Brand and will use your feedback to improve future stays. More 

Travellers are raving about these Independence hotels

Omaha, Nebraska
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 31 August 2016

Hotel has age on it and it shows. Stay at Marriott properties almost exclusively and this property has seen better days. Knowing that Fairfield is not top end of Marriott, we do expect cleanliness, comfort, and friendly service. Got two of three, most of time, but not all the time. Bed (King) was oddly broken in, felt like you had... More 

Thank husker757
Level Contributor
84 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 26 August 2016

A one-night visit. Comfortable, clean room, mattress very cushy, which I liked but which may put some folks off. Not a particularly luxurious spot, but the Residence Inn, with which it shares a driveway and some parking, doesn't have two-bedded rooms, so we went with this. A lobby that smells of chlorine, unfortunately, from the nearby indoor pool. Front desk... More 

1 Thank lemons1
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 August 2016 via mobile

Good stay, not great. The room had a stale odor, but the breakfast server was AWESOME! Enjoyed shopping and eating near by. Convenient to the business office that I was there to visit. My office uses this site as regular accommodations.

Thank 2BmoreGirl
Management response:

Thank you for your feedback, it's always good to know where we can improve. We appreciate you taking the time to let us know and thank you for staying with us. More 

Level Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 11 August 2016

We chose this hotel because we like the Marriott and Fairfield brands and wanted to be near the stadium. It is close to the stadium but not so close that you get caught up in the pre-and-post game traffic. The hotel itself is just OK. I think it must have been a lower-cost motel at one point and has been... More 

Thank Beth1874
Drew D, Manager at Fairfield Inn Kansas City Independence, responded to this review

Thank you for choosing to stay at our hotel. I apologize your stay was not more enjoyable. Our sister property, the Residence Inn, includes a fitness center which our guests may use. We want all of our guests to feel comfortable during their stay. We will review your comments with our staff so we can improve the provided experience. We... More 

Pleasant Hill, Iowa
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 August 2016

This hotel is in a odd location; down a road that seems to go nowhere and behind a strip mall. The parking lot is very tight and not very well lit. The entrance area and lobby are in need of updating! It seemed old, dirty and tired. Our room was clean and more updated. The room didn't have any ports... More 

Thank happyIAcruiser
Drew D, Manager at Fairfield Inn Kansas City Independence, responded to this review

We appreciate you sharing your experience at our hotel. I am sorry to hear your first impression was negatively impacted by our lobby and entrance. I apologize for not having USB or other ports available for charging your devices. In addition, we definitely want to make sure shower curtains are the proper length. Our staff will continue to improve our... More 

Charlotte, North Carolina
2 reviews
Reviewed 6 August 2016

This is a motel, not a hotel, in every single aspect. The ONLY thing that was missing was an hourly rate for the stay rather than a nightly fee. From the overloaded trash can in the lobby entrance to the shredded carpet in the room doorway...to left over food in the room refrigerator, (open container of spoiled yogurt comptete with... More 

Thank HarperKelly1225
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 July 2016 via mobile

Perfectly comfortable bed/room after a long day of travel. Very pleasant staff (Thanks LaShondra!). Convenient location. Good coffee moving in down the street. Pet friendly. Quiet night! We will be back!

Thank Bella B
Drew D, Manager at Fairfield Inn Kansas City Independence, responded to this review

Thank you so much for choosing to stay with us. I am glad to hear that our hotel was comfortable and convenient for your needs. I will share your comments with our staff, especially Lashawnda, so they know what a great job they've done. We hope to see you again. More 

47 photos of this hotel

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All Traveller Photos (34)
Hotel & Grounds (4)
Dining (2)
Bathroom (2)
Pool/Beach Area (9)
Room/Suite (7)
Other (10)

Management photos: Courtesy of the property manager

All Management Photos (13)
Pool/Beach Area (1)
Dining (1)
Business Centre/Function Rooms (1)
Bathroom (1)
Room/Suite (6)
Hotel & Grounds (2)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn Kansas City Independence

Address: 18700 East 37th Terrace, Independence, MO 64057
Region: United States > Missouri > Independence
Price Range: $128 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Kansas City Independence 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Fairfield Inn Independence
Fairfield Independence
Independence Fairfield Inn
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Questions & Answers

Questions? Get answers from Fairfield Inn Kansas City Independence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor room is handy for easy coming and going.”
 of 5 bubbles husker757, 31 Aug 2016 | Read review
“east side of the hotel which is away from the highway”
 of 5 bubbles StLTiger, 25 Apr 2016 | Read review
“room 207 quiet and near the elevator but not good for anybody with mobility issues.”
 of 5 bubbles meh7976, 16 Jul 2015 | Read review
“Overpriced and outdated... stay away!”
 of 5 bubbles BJM76, 2 Jun 2015 | Read review
“Ask for the third floor.”
 of 5 bubbles janis72, 9 Jun 2014 | Read review
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