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Fairfield Inn Kansas City Independence

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Traveller (38)
Room & Suite (20)
Pool & Beach (9)
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Overview
  • Excellent19%
  • Very good33%
  • Average26%
  • Poor14%
  • Terrible8%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
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Additional information
Offers from Fairfield Inn Kansas City Independence
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Rooms
Jul. 9Jul. 10
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (131)
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Reviewed April 28, 2018 via mobile

We were in town to help family living nearby. When we returned to our room, our suitcase had been moved by Housekeeping. Clothes that we had left draped over the chair had been folded and put into our suitcase and shoes had been moved. 😬....More

Thank TSK0031
Response from Angela W, General Manager at Fairfield Inn Kansas City IndependenceResponded April 30, 2018

Dear TSK0031, Thank you for taking time to write a review of our hotel. Our housekeeping standards on a room are to neatly fold clothes while refreshing your room. We hope you will consider staying with us again on your next visit to the Independence...More

Reviewed April 16, 2018

I'm a frequent guest of Fairfield Inn & Suites, so have come to expect to a certain level of quality from them. This property was disappointing -- it is clearly an aging facility in need of updates and repairs. Nearly all FI&S property have an...More

Thank TracyWfromWA
Response from Angela W, Area General Manager at Fairfield Inn Kansas City IndependenceResponded April 17, 2018

I'm sorry to hear you walked away with such a negative impression of the hotel as we for better housekeeping policies. While not the newest hotel in town, we are continually looking for ways to improve! Thanks for the feedback!

Reviewed March 29, 2018

Upon arriving to my room, I had to go back to the desk two times to get new keys since the key card provided would not open the door. They moved me across the hall into a room without a refrigerator or microwave. No big...More

Thank eska2017
Response from Angela W, Area General Manager at Fairfield Inn Kansas City IndependenceResponded March 30, 2018

Thank you for taking time to write a review - I'm sorry this was your experience while a guest in our hotel as we strive to be better. Thanks again!

Reviewed September 28, 2017

Don't look for a automatic sliding glass door entry into lobby, or newspapers in the morning, or an exercise room - you will not find any. [There is a pool, and an exercise room next door at the residence inn.] You will find clean, comfortable...More

1  Thank Morgan2010
Reviewed September 20, 2017

Overall was a nice place to stay that was close the things we needed to do. We were disappointed that it advertised there was a fridge in room and there was not one or a room with one available so we had to make alternate...More

Thank Christine R
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Heated pool
Indoor pool
Details
Price range
US$100 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (38)
Room & Suite (20)
Pool & Beach (9)
Dining (3)
Questions & Answers
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Room Tips
"Go across to the Residence Inn, they were nice to work with!!"
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"Stay another place"
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"Stay somewhere else"
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"Ask bout renovations before you book"
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