We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.
TRAVEL ALERT: SECURITY CONCERNS More info

Swat Serena Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
Professional photos
Swat Serena Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

30 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 29: English reviews
Johannesburg, South Africa
Reviewed 2 weeks ago

This beautiful hotel situated in immaculate gardens exudes the history of an era gone by. The GM, Rizwan Bukhari is as charming as the hotel itself and runs a tight shift (given the hotel's 'remote' location, this is no small task). Consequently, Mr Bukhari's team makes one feel at home with personal, friendly and efficient service. With the White Palace...

 Report
Helpful?
Thank Anil N
Syed Rizwan B, General Manager at Swat Serena Hotel, responded to this review

It was immense pleasure to meet you during your recent stay at Swat Serena Hotel. My Team and I were effusively amused by your dynamic personality and the relationship got further stronger when we came to know that you are a Frequent guest of Serena Hotels!!! Your encouraging comments have been shared with all the Department Heads and I am...

Islamabad, Pakistan
Reviewed 26 October 2016

Nice Hotel and good building layout. Food quality is also good. Hotel rooms are neat and clean. Nice experience to sit on hotel lawn. Near Mingora city. Buffet dinner also very good, enhojed alot. Over all great experience ...

 Report
Helpful?
Thank Waqas S
Syed Rizwan B, General Manager at Swat Serena Hotel, responded to this review

Thank you for your feedback and we look forward to welcome you back again. Kind regards,

Reviewed 23 October 2016

Positives: The staff was super fantastic. Our reservations over the phone from Karachi was very efficiently done with Mr Israr Ahmed (the Guest Relation Officer) being extra courteous & helpful. His selection of our room was spot on. Wi-fi was fairly efficient. The waiters at breakfast were very obliging, seeing to our preferences in spite of it not being on...

 Report
Helpful?
Thank Zartaj S
Syed Rizwan B, General Manager at Swat Serena Hotel, responded to this review

Thank you for your patronage. I have shared your kind appreciation with the Team and we look forward to host you once again at SSH. Kind regards,

Reviewed 16 August 2016 via mobile

Friends its just a creep hotel We visited here and just waste our time and money Everything needs changes Such as washrooms,food and the staff Whole of the waiters are uneducated So friends i suggest u that its not a good hotel to visit Thanks

 Report
Helpful?
Thank Sardarali
Syed Rizwan B, General Manager at Swat Serena Hotel, responded to this review

We apologize for your recent experience which is not reflective of usual high service standards that prevail at this hotel. We have noted your feedback and corrective actions will be taken to address highlighted areas. Kind regards,

Reviewed 13 August 2016

very poor hotel very slow workers are there.the service of the hotel is vey very slow there no indoor game in hotel it is very bad and the main thing the internet of the hotel is very slow some times it work and sometime its not

 Report
Helpful?
Thank waleed k
Syed Rizwan B, General Manager at Swat Serena Hotel, responded to this review

Your feedback is essential in our effort to improve our service standards.We apologize for the inconvenience that during your stay mentioned areas of Services didn't meet your expectations. However, on your next trip we will assist you in a better manner. Kind regards,

Karachi, Pakistan
Reviewed 2 August 2016

I stayed there in the month of July 2016. An Awesome place, at swat serena they make the guests so comfortable that you don't feel like going anywhere else. The hospitality, food, service everything was excellent.

 Report
Helpful?
Thank tinytotskg
Syed Rizwan B, General Manager at Swat Serena Hotel, responded to this review

Thank you for your patronage. I have shared your kind appreciation with the Team and we look forward to host you once again at SSH. Kind regards,

Karachi, Pakistan
Reviewed 24 July 2016

The rooms are excellent. The service is good. Friendly staff. Specially Wali Khan, Saeed and Bashir were very accommodating. Since we had a group to look after, these people facilitated us in all the way possible. Wifi speed is not upto the mark as they are using the best speeds offered in the city (Cant really blame the hotel for...

 Report
Helpful?
Thank Shigri79
Syed Rizwan B, General Manager at Swat Serena Hotel, responded to this review

Thank you for taking the time to share your feedback. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Area of improvement has also been noted and will be addressed accordingly. Thank you for choosing Swat Serena Hotel! Kind regards,

Lahore
Reviewed 23 July 2016 via mobile

I stayed with family at this hotel and found its best in the region. Located in central mingora city hotel has all modern facilities in swat area including swimming pool. Executive rooms. Wi fi and good food. Although not located on swat river. Room rate was 8500 a night including breakfast. Reservation was through email. Very nicely kept lawns. Pool...

 Report
Helpful?
Thank omajeed
Syed Rizwan B, General Manager at Swat Serena Hotel, responded to this review

Thank you for taking the time to share with us your detailed feedback.We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Swat Serena Hotel! Kind regards,

Reviewed 19 June 2016 via mobile

An excellent hotel located in the lap of mountains. Rooms are okay, not like serena Islamabad. Food is below the mark. Staff is friendly and the bathrooms are tidy. No elevators available. But still the best choice in swat if you want to have a comfortable stay

 Report
Helpful?
Thank Salaar A
Syed Rizwan B, General Manager at Swat Serena Hotel, responded to this review

Thank you for your comments. We are very glad to know you were pleased with the hotel services overall. Area of improvement has also been noted and will be addressed accordingly. Here, kindly note Swat Serena Hotel is a Heritage Property (nearly 85 years old) and can't be compare with Islamabad Serena Hotel :) We look forward to host you...

Reviewed 8 June 2016

Awesome place to stay. The atmosphere, hospitality, food, views, swimming pool everything was perfect. Loved this place. The complementary breakfast was perfect. Better than most other hotels of this calibre.

 Report
Helpful?
Thank Arslan Z
Syed Rizwan B, General Manager at Swat Serena Hotel, responded to this review

Dear Mr.Arslan, Thank you for your patronage. I have shared your kind appreciation with the Team and we look forward to host you once again at SSH. Kind regards,

58 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (34)
Viewed
Hotel & Grounds (16)
Viewed
Pool/Beach Area (2)
Viewed
Family/Play Areas (2)
Viewed
Dining (1)
Viewed
Room/Suite (1)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Hotel & Grounds (1)
Viewed
Pool/Beach Area (1)
Viewed
Dining (1)
Viewed
Room/Suite (1)
Viewed
Other (20)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Saidu
0.0 km away
Hotel Elites
Hotel Elites
#2 of 30 in Khyber Pakhtunkhwa Province
61 reviews
0.0 km away
Pearl-Continental Hotel Gwadar
0.0 km away
Hotel One Skardu
Hotel One Skardu
#2 of 2 in Skardu
1 reviews
Show Prices
Show Prices
Show Prices

Near Swat Serena Hotel

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Swat Serena Hotel

Address: Saidu Sharif, Saidu, Pakistan
Region: Pakistan > Khyber Pakhtunkhwa Province > Saidu
Price Range: $220 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Swat Serena Hotel 3*
Number of rooms: 49
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Travelocity so you can book your Swat Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Swat Serena Hotel staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Swat Serena Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the suites in the historical building on the premises.”
 of 5 bubbles 374aniln, 5 Jan 2017 | Read review
“Quite and peaceful rooms”
 of 5 bubbles tinytotskg, 2 Aug 2016 | Read review
“Standard and Excecutive rooms both are equally good. Executive room has a slight edge only!”
 of 5 bubbles kirans823, 31 Aug 2015 | Read review
“Solitude seekers should choose rooms at Vazir Mansion & chirpier may prefer choosing the main block.”
  • Open Air Buffet
  • Jasmine Suite
  • Foyer outside Jasmine Suite
 of 5 bubbles 307usmana, 14 Jun 2015 | Read review
“Not worth the money.Its like a Prison.High walls all around.No beautiful scenery.Unfriendly staff.”
 of 5 bubbles MsTravelinfo, 29 Nov 2014 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay