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We stayed here for a night bit would love to go back and stay for a longer time. The place, weather and the time we stayed here was perfect. The way they welcome you with a hot cup of cinnamon tea after a long day...More
The original hotel had such bad reviews we changed last minute to here and were pleasantly surprised. The hotel staff were good and the place was clean and well-appointed.
The restaurant served good Sri Lankan food but the portions were huge. A bit far out...More
The worst hotel ever.. verrrrry rude managers.
1- the beds were not clean ..we found hair and spots.. when we asked to change they mentioned the room service is closed and we have to pay to change them!!!.
2-we had a trip at 5am and...More
Thank Eman M
Response from spontaneiiti, Manager at Heaven Seven Hotel Nuwara EliyaResponded 1 week ago
Thank you for taking the time to share your review.
We were very concerned when your review was first received, although we did want
to understand the context better as your feedback was not consistent with our hotel's standards. After further investigating the...More
So it didn't help that it was tipping with rain for our entire stay and our room (7th Heaven) was very cold - we asked twice for more pillows before they arrived.
The food was brilliant and well cooked.
The place was being decorated as...More
First the pluses. The view was very nice. Used to wake up in morning and spend a good time viewing the tea gardens. There is a nice lobby area near the rooms, where once can spend some good time with family. The improvement areas -...More
US$89 - US$127 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Family Rooms ,
Number of rooms
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Response from spontaneiiti | Property representative |
We regret to inform you that Heaven Seven Nuwara Eliya is fully booked until February 14. We kindly urge you to find the hotel's listing on Trip Advisor and look for alternative dates for your stay.