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The Firs

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66 Reviews from our TripAdvisor Community

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Showing 43: English reviews
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Newcastle, United Kingdom
Reviewed 3 weeks ago via mobile

We stayed here as part of a two week tour of Sri Lanka and this was by far the worst hotel. The hotel seems to ride on the reputation of being the former presidents summer house but it looks like it hasn't been updated since this time in 1950! The rooms are damp with a large amount of mould growing...

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Thank BeccaLouise89
Northeast
Reviewed 4 weeks ago via mobile

Stayed here as part of a driver led tour of Sri Lanka. I have to agree with previous reviewers that the hotel is very dated & tired looking. The lounge is straight out of the 1950s, there are only 5 bedrooms, a small dining area, snooker table & seating area. We were staying in the Reinhardt room & although the...

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Thank Familynortheast
Reviewed 13 January 2017

A pity that we stayed only for one night. The staff was efficient, very attentive (got up at 4am to make us sandwiches!) and they made us feel like we are VIPs. The room and also the bathroom were super spacious and very well equipped. The style fits the place (little England) and we extremely enjoyed our stay. Highly recommended...

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Thank ThommyUU
Colombo, Sri Lanka
Reviewed 16 December 2016

Overall i would say the stay was disappointing. To me it seemed they cared about me settling the bill before we even arrived as i received a phone call 5 days prior to arrival in regards to the payment when i had the option through booking.com to book now pay at the hotel policy. The rooms were very cosy and...

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Thank MJ M
Reviewed 10 September 2016

If you are going to stay here make sure you book a suite and not a standard room. Our standard room was very large but we had nowhere to put our clothes - no wardrobe or chest of drawers. The carpet was stained and everything felt very tired. There were no tea/coffee making facilities and no view from room. However,...

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Thank Madeleine B
new york
Reviewed 27 July 2016

Checked in and checked right back out again. Interesting building and nice grounds, disgusting filthy room - black mold in bathroom, horribly stained carpet (truly ghastly), mold on walls, dirty drapes. Managers excuse was that "people drop things". Do not stay here, rooms in serious need of attention - very unhealthy. Review may sound like sour grapes but this is...

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Thank trubshaw
Paris, France
Reviewed 18 July 2016

This hotel is rather old and pretends to give you an impression of grandeur gone by. The room is large, though not well equipped (no coffee/tea making facilities) and it needs some good TLC (especially the doors need repainting). There is not much to do here, in fact we just stopped over during our tour of Sri Lanka. Staff is...

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2Thank Catello L
London, United Kingdom
Reviewed 23 April 2016 via mobile

Old charm bungalow but sub standard service. No tea making facility in room. Rooms are not sound proofed, you can hear the restaurant and staff walking up and down every time. And the manger on duty had the worse attitude. Overall an unpleasant stay. Booked for 2 days but had enough after 1 day. We checked out one day early....

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1Thank Thilina007
Colombo, Sri Lanka
Reviewed 16 April 2016

We had a wonderful stay here, nice, clean and peaceful place. The Staff were very helpful and nice. One of the best places to stay in Nuwara Eliya. Wifi was good. Have a small dining area and the food was very tasty too.. That being said ... some of the issues we faced (not all are hotel's problem) We had...

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Thank ilango_slk
Reviewed 14 April 2016 via mobile

Stayed two nights at The Firs. Lovely location and easy tuk tuk ride or walk into Main Street. Warm welcome and delicious tea served on arrival. Nicely presented rooms but no coffee/tea making facilities or bar fridge. Very attentive staff but was almost too much at times. Disappointed with hotel staff who had informed us nearby tea plantations were closed...

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Thank Alana H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
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Official Description (provided by the hotel)
The Firs is a heritage bungalow located in a picturesque hillock in Nuwara Eliya. The original bungalow was built nearly two centuries ago, but the Firs ensures every modern comfort while retaining the ambience of a time-gone by.The Firs is all about luxury and offers two spacious suites and three deluxe rooms as accommodation options. Each of the two luxuriously comfortable suites has a private dining room, bathroom with jacuzzi, a fireplace, Cable TV and a king-sized bed. The three deluxe rooms also have a fireplace, Cable TV and queen sized bed in each room.This enchanting bungalow is a perfect place to relax and unwind in a cool climate. For those who want more vigorous activity, there are boat rides on Lake Gregory, numerous walking and Nature tracks around Nuwara Eliya, the golf course at the Victoria Golf Club or an afternoon exploring Nuwara Eliya town. It’s a great place to base yourself as you explore other areas of the hill country.The Firs is a cosy place to relax if you prefer to stay indoors, and has a dining area, a Game room (offering pool, darts and various card games) as well as Phillip’s Attic Bar and Cigar Room which offers a range of local and foreign brands. ... more   less 

Additional Information about The Firs

Address: 85/2 Upper Lake Road, Nuwara Eliya 22200, Sri Lanka
Region: Sri Lanka > Central Province > Nuwara Eliya
Price Range: $136 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Firs 4.5*
Number of rooms: 5
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Questions & Answers

Here's what travellers have asked, with answers from The Firs staff and other travellers.
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Muscat, Oman

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My tip - Stay at a different hotel. It's not value for money!”
 of 5 bubbles 431mjm, 16 Dec 2016 | Read review
“All the rooms are good provided you don't get any noisy neighbors...”
 of 5 bubbles ilango_slk, 16 Apr 2016 | Read review
“Suite rooms”
 of 5 bubbles tyronne009, 14 Dec 2015 | Read review
“All the rooms are same”
 of 5 bubbles Achinid_12, 3 Jun 2015 | Read review
“All rooms have heaters, the lounge is particularly nice with good settees and armchairs. This truly is a qauint and luxurious place”
 of 5 bubbles 751russellr, 8 Feb 2015 | Read review
5 of 5