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Heritance Tea Factory

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Traveller (2972)
Room & Suite (514)
Dining (227)
Overview
  • Excellent60%
  • Very good29%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“train carriage”(164 reviews)
“unique hotel”(126 reviews)
“nature walk”(108 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star accommodation
All hotel details
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Rooms
Sep. 30Oct. 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,899)
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2,454 results
Traveller rating
1,394
731
222
68
39
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LanguageEnglish
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1,394
731
222
68
39
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All reviewstrain carriageunique hotelnature walkexecutive floorold railwaypick your ownsri lankaunique experienceoriginal featurestake homelocal villageour honeymooncorner roomeach eveningabove sea levelwinding roadstrawberries
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1 - 5 of 2,454 reviews
Reviewed yesterday via mobile

From the moment we arrived , the level of service was exceptional and indeed the attention to detail was second to none. We had a spacious junior suite and welcomed the evening canopies and tea served to the room. The food in the restaurant was...More

Thank Shadthames
Reviewed yesterday

My husband & I were with friends, visiting the Heritage sites , following the wedding of our daughter to a Sri Lankan. Nuwara Eliya was the last stop on our tour, prior to returning to Colombo. Absolutely beautiful place to relax and enjoy the scenery...More

Thank Jean P
Reviewed 4 days ago via mobile

After a long drive we arrived to this magical place. A little bit after Nuwara Eliya you will find this fabulous hotel that used to be a tea factory. Evrything is preserved and original, so beautiful and gives you a traditional epierence. It is surrounded...More

Thank TaliA166
Reviewed 5 days ago via mobile

Although it was a bit expensive compared to Sri Lanka hotels prices it was totally worth it. The hotel is very special and staff was extremely nice . The food was amazing ( the best dinner I had so far at the trip) and they...More

Thank Adiel Y
Reviewed 1 week ago via mobile

Travelling around Sri Lanka this hotel is a welcome oasis. A reminder of what top notch service and attention to detail in an elegant , historic building should be like. If you have any doubt that Sri Lanka can demonstrate class this place proves that...More

Thank Tito K
Response from Leila A, Manager at Heritance Tea FactoryResponded 5 days ago

Dear Valued Guest, Thank you for the time taken to share your feedback following your recent visit to Heritance Tea Factory and for the recommendation. It is truly encouraging for me and my team to read such positive feedback from our guests of their satisfactory...More

View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Spa
Free High Speed Internet (WiFi)
Concierge
Dry Cleaning
Laundry Service
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Pool
Beachfront
Bar/Lounge
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
57
Price range
US$193 - US$490 (Based on Average Rates for a Standard Room)
Also Known As
Heritance Tea Factory Hotel Nuwara Eliya
,
Tea Factory Nuwara Eliya
,
Tea Factory Hotel Nuwara Eliya
Location
Sri Lanka > Central Province > Nuwara Eliya
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
57
Price range
US$193 - US$490 (Based on Average Rates for a Standard Room)
Also Known As
Heritance Tea Factory Hotel Nuwara Eliya
,
Tea Factory Nuwara Eliya
,
Tea Factory Hotel Nuwara Eliya
Location
Sri Lanka > Central Province > Nuwara Eliya
Photos
Traveller (2,972)
Room & Suite (514)
Dining (227)
Family and Play Areas (24)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Bheru S
September 9, 2018|
AnswerShow all 3 answers
Response from PervinEbru | Reviewed this property |
I think the same with Taniya P, route is ok with this order..
1
Vote
Bheru S
September 3, 2018|
AnswerShow all 8 answers
Response from suesalford | Reviewed this property |
The hotel is up in the hills about 12kms from Nurewa Elyria so doesn't have much you can get to easily, although Tuk Tuk do operate too and from the hotel. The market in NE has lots of fresh fruit and veg but I didn't notice... More
1
Vote
Andy M
August 11, 2018|
AnswerShow all 8 answers
Response from VibhathiK | Reviewed this property |
Hi, Staying a little longer on the next would be a good idea. They usually start the tea picking sessions in the morning. I suggest you to inform the hotel staff at the point of checking in. They are very helpful!
1
Vote
Room Tips
"Some rooms have a balcony with lovely view."
Read review
"Not much to choose from - great tea garden views on all sides."
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"Corner room for awesome view of the hotel grounds and neighbouring hills"
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"Take warm clothing!"
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