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Heritance Tea Factory

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2,251 Reviews from our TripAdvisor Community

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Showing 1,909: English reviews
Mumbai (Bombay), India
Reviewed 2 days ago NEW

A bit far from Nuwara Eliya town, but that's where a Tea Factory is supposed to be, in the midst of plantations. The weather was just beautiful and the views fantastic. Very well designed, excellent food, very comfortable. The rooms are a bit small, however that's is what it is, the limitations when a Tea Factory is converted into a...

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Thank RPM79
Swansea, United Kingdom
Reviewed 3 days ago NEW

We booked this hotel online back in May well in advance for one night stay including breakfast and mandatory dinner plan on New years Eve 2016. It was quite expensive then but we decided to treat ourselves. 2 days ago we had an email from the hotel asking to pay extra $150 per person for mandatory dinner. Over the phone...

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Thank G R
Yala National Park, Sri Lanka
Reviewed 3 days ago NEW

Stayed for 2 nights. The hotel is situated at the end of a long narrow winding road. Somewhere along this road you go back to a bygone age. Tea on the terrace was lovely. Try the tea without milk.. The nature walk was most enjoyable. Room, service and food all very good. A unique experience.

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Helpful?
Thank myholiday65
Nipuni S, Manager at Heritance Tea Factory, responded to this review

Dear Valued Guest, It is nice to see that you all have enjoyed the serene and unique experience offered along with the breathtaking views. We are grateful of your high recommendation. Please pay another visit to us for a longer stay and we assure you some more enjoyable and pleasing experiences. Yours Sincerely, Roshanlal Perera. General Manager, Heritance Tea Factory.

Reviewed 3 days ago NEWvia mobile

The road was really tiring But all will fade away once you reach this place The silence and scenes are soothing And you're really up in the clouds They have their own fresh tea The rooms are simple but comfy and cozy The staff are friendly Not much to see around But the place is heavenly

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Helpful?
Thank Mohammad B
Nipuni S, Manager at Heritance Tea Factory, responded to this review

Dear Valued Guest, It is nice to see that you all have enjoyed the serene and unique experience offered along with the breathtaking views. We are grateful of your high recommendation. Please pay another visit to us for a longer stay and we assure you some more enjoyable and pleasing experiences. Yours Sincerely, Roshanlal Perera. General Manager, Heritance Tea Factory.

Cleethorpes, United Kingdom
Reviewed 3 days ago NEW

Wow! What a terrific hotel, nestled high up in the hills above Nuwara Eliya. An old tea factory so tastefully converted into a really unusual hotel - cleverly retaining many of the old tea factory's machinery. In the centre of the hotel is the original engine that used to drive the factory's machinery - this is run for a couple...

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Helpful?
Thank Roger C
Nipuni S, Manager at Heritance Tea Factory, responded to this review

Dear Valued Guest, We are delighted to see your inspiring review and accept our gratitude for visiting Heritance Tea Factory during your vacation. It is our pleasure to receive the massive positive endorsements as well as the recommendations given. We are eagerly waiting to welcome you at Heritance Tea Factory and please make your plans for a longer stay next...

Mumbai (Bombay), India
Reviewed 4 days ago NEW

The old tea factory has been converted into this excellent hotel by retaining many original things of the tea factory.The hotel is situated right in middle of the tea gardens and one gets a magnificent view of the tea gardens from the rooms. The services provided (food /room service etc) are exceptionally good.The activities like tea plucking,walk in the tea...

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Helpful?
Thank Shreekant A
Nipuni S, Manager at Heritance Tea Factory, responded to this review

Dear Valued Guest, It is nice to see that you all have enjoyed the serene and unique experience offered along with the breathtaking views. We are grateful of your high recommendation. Please pay another visit to us for a longer stay and we assure you some more enjoyable and pleasing experiences. Yours Sincerely, Roshanlal Perera. General Manager, Heritance Tea Factory.

Reviewed 4 days ago NEWvia mobile

Does great coffee too so don't let that put you off. Jokes aside this was a beautifully located hotel, the views of the mountain side were breathtaking. The hotel inside is very quirky and unique. You are greeted with some spice tea which is a nice touch as you wait for check in. The staff are warm and friendly, on...

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Thank Gavin B
Hobart, Australia
Reviewed 4 days ago NEW

The conversion of the tea factory has been skilfully done and the atmosphere created for the hotel is quite special. The staff we dealt with were all really obliging and the service was excellent. We had a front room on the second floor looking across a valley and it was great. This is a well run hotel in a special...

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Thank graham e
Nipuni S, Manager at Heritance Tea Factory, responded to this review

Dear Valued Guest, We are glad to see that you have had a special holiday at Heritance Tea Factory. It gives us great pleasure to see that you have enjoyed the unique experiences and we are extremely delighted that you have enjoyed the amazing service as well. We invite you and your loved ones to spend another leisurely time with...

Ontario, Canada
Reviewed 5 days ago NEW

Location is excellent, the hotel is on the top of a tea plantation and guest can wander the tea hills and explore The property stays true to its original design and history, many aspects of the original building are preserved or re-purposed to make you feel as if you in a real tea plantation but with a comforting/luxurious twist Breakfast,...

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Helpful?
Thank Harpreet M
Nipuni S, Manager at Heritance Tea Factory, responded to this review

Dear Valued Guest, It is nice to see that you all have enjoyed the serene and unique experience offered along with the breathtaking views. We are grateful of your high recommendation. Please pay another visit to us for a longer stay and we assure you some more enjoyable and pleasing experiences. Yours Sincerely, Roshanlal Perera. General Manager, Heritance Tea Factory.

England
Reviewed 5 days ago NEW

Getting the right room is key. All rooms are of a high standard but a front corner room at high level is superb. A first floor room over the dining area and large areas of corrugated iron roof is not. Fine dining in replica dining car not value but an experience that makes the cost worthwhile. Breakfast generally average..Some items...

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Helpful?
Thank AndyEngland
Nipuni S, Manager at Heritance Tea Factory, responded to this review

Dear Valued Guest, It gives us great pleasure to see that you have enjoyed the unique experiences and we are extremely delighted that you have enjoyed the amazing views as well. We are glad to see that you liked the conversion of a tea factory into a hotel. We invite you and your loved ones to spend another leisurely time...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Heritance Tea Factory

Address: Kandapola, Nuwara Eliya 22200, Sri Lanka
Region: Sri Lanka > Central Province > Nuwara Eliya
Price Range: $335 - $616 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Heritance Tea Factory 5*
Number of rooms: 57
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Also Known As:
Heritance Tea Factory Hotel Nuwara Eliya
Tea Factory Nuwara Eliya
Tea Factory Hotel Nuwara Eliya
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Questions & Answers

Here's what travellers have asked, with answers from Heritance Tea Factory staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room has it nuances, I believe all are good.”
 of 5 bubbles RPM79, 7 Dec 2016 | Read review
“Take the rooms on the higher floors to get good view”
 of 5 bubbles shreekanta2014, 5 Dec 2016 | Read review
“the flower dew suite offers panoramic views the the whole property”
 of 5 bubbles 259harpreetm, 4 Dec 2016 | Read review
“Avoid room 103 and 105 unless you like the view of corrugated iron and don't mind being workn up by the dining staff preparing breakfast.”
 of 5 bubbles AndyEngland, 4 Dec 2016 | Read review
“upper floor rooms have a a great view”
 of 5 bubbles JoergS495, 3 Dec 2016 | Read review
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