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Heritance Tea Factory

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$229*
US$146*
US$157*
US$157*
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Heritance Tea Factory
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2,450 Reviews from our TripAdvisor Community

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Showing 2,065: English reviews
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Reviewed yesterday NEW

If I could give .5 stars, I would have probably given 4.5 rather than 4. We definitely enjoyed our stay at the Heritance - the surroundings are spectacular - peaceful and beautiful. The hotel maintains its old factory charm with historical touches and staff capturing some of that old world glam. We thought all our meals were spectacular and the...

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Helpful?
Thank Lisa H
Hong Kong
Reviewed 3 days ago NEW

The exterior of the hotel doesn't look like much at first, but when you step inside it is utterly charming. Great service from the doorman to the check-in counter, and main areas are beautifully refurbished with so much charm. I loved it. I had a room on the 4th floor and you can use a vintage lift to get to...

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Thank greenflubber
Reviewed 3 days ago NEW

My family and I spent a week in Sri Lanka out of which we spend 3 night at this property. While the drive from Galle was very tiring it's definitely worth it. Excellent property, excellent location, transports you back in time and fantastic people and service. The view from the rooms we got was phenomenal. Every thing about this place...

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Thank goldtemp
London
Reviewed 3 days ago NEWvia mobile

The hotel is location around the beautiful tea plantation on top of the hill. Very cold when we went in march. It reminds of colonial tea factory with was transformed into a hotel. The check in was very smooth. We were greeted with a welcome tea and taken on a olden days lift to our room. The hotel is amazing...

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Thank Sundeep S
Dubai, United Arab Emirates
Reviewed 4 days ago NEW

Located in the middle of tea plantations, the hotel is an old tea factory. The views are amazingand thr place is quite unique, however the rooms need a serious makeover specially considering the price. Old carpet, mouldy bathroom, no sound insolation,it is a disapointment regarding the rest of the place. Restaurant is nice and the food is good with a...

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1Thank Stephanie M
Nipuni S, Manager at Heritance Tea Factory, responded to this review

Dear Valued Guest, We are delighted to see your inspiring review and accept our gratitude for visiting Heritance Tea Factory during your vacation. It is our pleasure to receive the positive endorsements as well as the suggestions given on updating the facility. We are eagerly waiting to welcome you at Heritance Tea Factory and please make your plans for a...

Barnsley, United Kingdom
Reviewed 4 days ago NEW

We visited the Heritance Tea Factory in September 2016 for 1 night during our tour of Sri Lanka whilst on Honeymoon. We were greeted with friendly staff and a sample of tea. The Factory is brilliant and they have kept it very traditional. Old fashioned lifts etc which added to its charm. We were shown to our room which was...

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Helpful?
Thank georginathornton
Nipuni S, Manager at Heritance Tea Factory, responded to this review

Dear Valued Guest, It is nice to see that you all have enjoyed the serene and unique experience offered along with the breathtaking views. We are grateful of your high recommendation. Please pay another visit to us for a longer stay and we assure you some more enjoyable and pleasing experiences. Yours Sincerely, Roshanlal Perera. General Manager, Heritance Tea Factory.

Singapore, Singapore
Reviewed 5 days ago NEWvia mobile

Ingenious transformation of a former tea factory to quality hotel, taking you back in time to imperial british presence in the indian sub continent. Best meal experience on board a train carriage with some interesting travelling experience

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Helpful?
Thank Yen Sheng C
Nipuni S, Manager at Heritance Tea Factory, responded to this review

Dear Valued Guest, We are delighted to see your inspiring review and accept our gratitude for visiting Heritance Tea Factory during your vacation. It is our pleasure to receive the massive positive endorsements as well as the recommendations given. We are eagerly waiting to welcome you at Heritance Tea Factory and please make your plans for a longer stay next...

england, UK
Reviewed 5 days ago NEWvia mobile

After a mediocre stay in Kandy this hotel blew our mind. We felt like we had stepped back in time. The service was outstanding and attentive from the moment we walked through the door. The room itself was traditional and comfortable. We were given strawberries and cream as a welcome treat in the room. Breakfast was fantastic and we did...

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Helpful?
1Thank dottynb
Nipuni S, Manager at Heritance Tea Factory, responded to this review

Dear Valued Guest, We are delighted to see your inspiring review and accept our gratitude for visiting Heritance Tea Factory during your vacation. It is our pleasure to receive the positive endorsements as well as the recommendations given. We are eagerly waiting to welcome you at Heritance Tea Factory and please make your plans for a longer stay next time...

Hermosa Beach, California
Reviewed 6 days ago NEW

The former tea plantation was renovated at a hotel in 1992 without changing the outside of the building. The hotel preserved the "old world charm", with old-fashioned rooms with great views over the tea plantations. Staff is extremely friendly and the place has a very peaceful and tranquil aura. Sitting outside on the patio, sipping a cup of Ceylon tea...

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Helpful?
Thank sjopjm
Nipuni S, Manager at Heritance Tea Factory, responded to this review

Dear Valued Guest, It is nice to see that you all have enjoyed the serene and unique experience offered along with the breathtaking views. We are grateful of your high recommendation. Please pay another visit to us for a longer stay and we assure you some more enjoyable and pleasing experiences. Yours Sincerely, Roshanlal Perera. General Manager, Heritance Tea Factory.

Leeds, United Kingdom
Reviewed 6 days ago NEW

We stayed at the Tea Factory as part of our tour of Sri Lanka. The conversion from a factory to a hotel has been carried out with a great deal of thought and many of the original parts have been kept and incorporated into the fabric of the hotel. The reception desk for example is made of bits of machinery....

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Helpful?
Thank seamoon24
Nipuni S, Manager at Heritance Tea Factory, responded to this review

Dear Valued Guest, We are glad to see that you have had a special holiday at Heritance Tea Factory. It gives us great pleasure to see that you have enjoyed the unique experiences and we are extremely delighted that you have enjoyed the amazing service as well. We have taken your constructive criticism very positively and will incorporate your sentiments...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Heritance Tea Factory

Address: Kandapola, Nuwara Eliya, Sri Lanka
Region: Sri Lanka > Central Province > Nuwara Eliya
Price Range: $256 - $490 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Heritance Tea Factory 5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Heritance Tea Factory Hotel Nuwara Eliya
Tea Factory Nuwara Eliya
Tea Factory Hotel Nuwara Eliya
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Questions & Answers

Here's what travellers have asked, with answers from Heritance Tea Factory staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front of the hotel offers better views!”
B2144BLlisah, 27 Apr 2017 | Read review
“Take the tea estate facing rooms.”
goldtemp, 25 Apr 2017 | Read review
“Request a room on the top floor”
georginathornton, 24 Apr 2017 | Read review
“Third floor”
sjopjm, 22 Apr 2017 | Read review
“Ask for a corner room with a double aspect for the best views”
JanieAlison, 12 Apr 2017 | Read review
5 of 5
TripAdvisor
US$146* /night
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Booking.comUS$157
Expedia.comUS$157
AMOMAUS$229
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*Disclaimer
Prices are for 1 room, 2 adults
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