We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The Grand Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 2 more sites!
Professional photos
The Grand Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,791 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,411: English reviews
Colombo
Reviewed 2 days ago NEW

It was a delight spending two nights at this hotel with great food and beautiful luxurious room with lots of hot water and good heaters. If you are in Nuwara Eliya it is a must to drop in at this hotel even for a cup of tea. Great architectural building and great gardens, friendly staff . Front office staff is...

 Report
Helpful?
Thank Eresha w
London, United Kingdom
Reviewed 4 days ago NEW

This place is such a contrast to all the other hotels in Sri Lanka and that's a good thing in this case. You definitely get a sense of the Victorians that used to come and stay here and the decor is still very reflective of that. The rooms were spacious with quite high ceilings and bay windows. The bathroom was...

 Report
Helpful?
Thank Katie D
Manager_Grandhotel, Front Office Manager at The Grand Hotel, responded to this review

Dear Guest, Thank you for your positive review of our hotel. I do appreciate your comments concerning our rooms, service and the food. Our staff continually go above and beyond in order to please our valued guests. We want you to know that we value your business, and we will look forward to the next opportunity to be of service...

London
Reviewed 4 days ago NEW

We stayed here after walking Adam’s Peak and I do not think there has been a comfier bed anywhere in the world. We had a suite room at the front with a calming view across to trees. This is a surprisingly large hotel. The buffet breakfast was one of the largest I have ever seen – there was 6 banks...

 Report
Helpful?
Thank Aran88
Reviewed 6 days ago NEWvia mobile

Visited for their high tea, a nice experience when staying in Nuwara Eliya. Good quality tea and food, elegant, old surroundings and good service. Probably would have been better to not serve the guests their bill on the table before the food though!

 Report
Helpful?
Thank Picniic
Manager_Grandhotel, Front Office Manager at The Grand Hotel, responded to this review

Dear Guest, Thank you for the feedback, we are delighted you had enjoyed the High Tea at Grand Hotel. We strive to personalize every guest experience and I am so glad that this came across during your visit. We will look into your comment regarding the presenting the bill. It would be our pleasure to welcome you back and spend...

Birmingham, United Kingdom
Reviewed 1 week ago via mobile

Firstly, let's start with the good, the very good. We breakfasted and dined here and have only positive things to say about the quality, presentation and taste of the food. Of particular note was the home made ice creams for dinner which were all delicious (we did the legwork) and the homemade jams and smoothies (we tried the mango and...

 Report
Helpful?
Thank Sam H
Manager_Grandhotel, Front Office Manager at The Grand Hotel, responded to this review

Dear Guest, Thank you for taking the time out of your busy schedule to share such a detailed review with us here on TripAdvisor. We always makes every effort to maintain the high standards of timely and quality service delivery and we are delighted that we have been successful in achieving this during your stay with us in Grand Hotel....

Brentwood, United Kingdom
Reviewed 1 week ago

There is such timeless charm about this hotel it's like going back to a different era - but in a good way. Staff were friendly and efficient. The restaurant is wonderful. The evening buffet choice is stunning in its quality and variety of choice. The gardens around the hotel are half a days visit by themselves - so long as...

 Report
Helpful?
Thank Jeff B
Manager_Grandhotel, Front Office Manager at The Grand Hotel, responded to this review

Dear Guest, Thank you for your positive comments regarding your recent stay with us. We are delighted to read your positive feedback on your excellent stay at Grand Hotel, Nuwara Eliya. It is inspiring to learn that you have had an overall satisfying experience indulging in warm hospitality and facilities on offer. For your information, our rooms refurbishment will be...

Colombo, Sri Lanka
Reviewed 1 week ago

I stayed here for 2 nights weekend before last on work but this hotel lends such chat comfort and extraordinary cuisine you simply feel so spoilt that work suddenly becomes leisure. Live musuc by a maestro before dinner is a foretaste of the treat to follow. STAFF helpful Surroundings luxuriously tasteful weather perfect. .....

 Report
Helpful?
Thank OLMODILE
Manager_Grandhotel, Front Office Manager at The Grand Hotel, responded to this review

Dear Guest, Thank you for your recent review of our hotel. We truly appreciate your comments and we are pleased that you enjoyed your stay with us. As a valued guest, we hope you will make us your first choice for accommodations in future as well. We looking forward to welcoming you back! Best Regards, Front Office Manager

Toronto, Canada
Reviewed 1 week ago via mobile

Pulled up to Grand Hotel, very Colonial architecture, lovely gardens. Service is great, hot towel and tea upon arrival. 3 people helped us get to our room. Once settled in our room we noticed a very toxic smell, they must have just painted the room. Was really bothering my wife, making her cough and giving her a headache. We called...

 Report
Helpful?
Thank martin e
Manager_Grandhotel, Front Office Manager at The Grand Hotel, responded to this review

Dear Guest, Thank you very much for sharing your experience on Tripadvisor. It was indeed a compliment for us to read that you enjoyed your visit at Grand Hotel. Thank you for your appreciation towards our facilities, food, amenities and recognizing the service of our associates. We are saddened that you had to change room during your stay, however I'm...

Johannesburg, South Africa
Reviewed 1 week ago

The title of the review pretty much sums up my stay. Be warned if you are asthmatic, fear germs or just loathe fully carpeted hotel rooms. the carpets are filthy - and one is likely to pick up a lung infection! My wife had a serious chest infection on leaving the hotel - she was fine before we arrived!The rooms...

 Report
Helpful?
Thank Deepesh G
Reviewed 1 week ago

We visited the Grand for High Tea on the 27th of December. The place was well maintained and was pleasant. The meal itself was average and was not as good as expected. The overall experience and service was good and friendly. We also ordered food from the Indian restaurant for dinner Take away. That took a very long time possibly...

 Report
Helpful?
Thank lakminiwij
Manager_Grandhotel, Front Office Manager at The Grand Hotel, responded to this review

Dear Guest, Thank you for your comments regarding your recent experience with us. We work hard each day to make sure that our guests are looked after, We will be looking into areas of concern that you have noted, and hope that your next stay with us will be a better one. I hope that you will give us another...

1,388 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1380)
Viewed
Pool/Beach Area (5)
Viewed
Hotel & Grounds (491)
Viewed
Dining (132)
Viewed
View from Room (47)
Viewed
Room/Suite (142)
Viewed
Bathroom (43)
Viewed
Family/Play Areas (11)
Viewed
Business Centre/Function Rooms (8)
Viewed
Other (501)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (8)
Viewed
Hotel & Grounds (3)
Viewed
Dining (1)
Viewed
View from Room (1)
Viewed
Room/Suite (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Nuwara Eliya hotels
1.2 km away
Jetwing St. Andrew’s
Jetwing St. Andrew’s
#4 of 28 in Nuwara Eliya
1,335 reviews
8.0 km away
Heritance Tea Factory
Heritance Tea Factory
#1 of 28 in Nuwara Eliya
2,305 reviews
0.1 km away
Araliya Green Hills Hotel
Araliya Green Hills Hotel
#5 of 28 in Nuwara Eliya
649 reviews
Show Prices
Show Prices
Show Prices
1.9 km away
Tanzanite Mount View Hotel
Tanzanite Mount View Hotel
#17 of 28 in Nuwara Eliya
249 reviews
0.3 km away
The Hill Club
The Hill Club
#9 of 28 in Nuwara Eliya
581 reviews
0.2 km away
Stafford Bungalow
Stafford Bungalow
#3 of 28 in Nuwara Eliya
110 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about The Grand Hotel

Address: Grand Hotel Road, Nuwara Eliya 22200, Sri Lanka
Region: Sri Lanka > Central Province > Nuwara Eliya
Price Range: $308 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Grand Hotel 4*
Number of rooms: 154
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Travelocity, Hotels.com and TripOnline SA so you can book your The Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hotel Nuwara Eliya
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel staff and other travellers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from The Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room with front garden view”
 of 5 bubbles manojicolombo, 14 Jan 2017 | Read review
“Choose a room that is away from the lobby area”
 of 5 bubbles 900deepeshg, 5 Jan 2017 | Read review
“Corner rooms are bigger”
 of 5 bubbles mohamedsanad, 30 Dec 2016 | Read review
“Check your room before you move in.”
 of 5 bubbles Pingvs1285, 26 Dec 2016 | Read review
“Front of hotel”
 of 5 bubbles willid1952, 19 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay