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Silks Place Yilan

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204 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Singapore, Singapore
Reviewed 28 June 2016 via mobile

A rather expensive place to stay but it will keep kids and family entertained for the whole duration. Free movies to watch, or have a swim at the pool, or have fun time chasing the kids around the indoor playground with giant inflated robot slide, battery operated cars, ball pool, inflated house and a cooling corner where kids can play...

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Helpful?
Thank Janicia S
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Janicia S, Thank you very much for your precious review. We are glad to know you had enjoyed your trip at Silks Place Yilan. We are committed to offering the best facility and excellent service to make our valued guest satisfied. We would like to share you that we have a brand new " WOW WOW LAND" kids club...

Taichung, Taiwan
Reviewed 22 June 2016

Stayed here for its well-known electrical powered car. Boys or girls will have a lot of fun as they can park their car right in front or inside the rooms. Do not miss their famous roasted duck (cherry duck) as well. Its the best hotel in Yilan.

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Helpful?
Thank Sapteo
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Reviewer, Thank you very much for your precious review. We are glad to know you had enjoyed your trip at Silks Place Yilan. We are committed to offering the best facility and excellent service to make our valued guest satisfied. We offer exclusive unlimited movie service from now on ! You could enjoy movie just at LUNA digital cinamax...

Taipei, Taiwan
Reviewed 29 April 2016

I think this hotel is fantastic for families, as they've got impressive services and facilities for children. Not ideal for couples if you just want a romantic and quiet getaway. The room was nice and clean and spacious. The food was pricey though and the breakfast buffet was okay. It's nice that there are some restaurants downstairs in the shopping...

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Helpful?
Thank Shirley C
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Shirley C, Thank you very much for your precious review. We are glad to know you had enjoyed your trip at Silks Place Yilan. We are committed to offering the best facility and excellent service to make our valued guest satisfied. We offer exclusive unlimited movie service from now on ! You could enjoy movie just at LUNA digital...

Reviewed 31 March 2016

Great hotel for boys cos they get to choose their own electric car and drive up to the hotel room. Some tips: Cars are not big so kids over 6 may not fit in or the car gets very slow; if you plan to visit Yilan and DIY factories etc in Yilan it may be difficult to get your kids...

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Helpful?
1Thank Angela H
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Angela H, Thank you very much for your feedback. We are thrilled to know you had enjoyed your trip at Silks Place Yilan. And from now on, we will offer an exclusive offer for our in-room guests that you can enjoy "unlimited movie" at LUNA digital cinemax by our treat!! So one-stop destination will be your perfect choice only...

Hong Kong, China
Reviewed 30 March 2016

The hotel is definitely kids friendly. My son and daughter are very happy and overwhelmed by all the cars. Unfortunatly we were only able to access one time at the outdoor playground as it was raining throughout the period we stay. Rooms are pretty big and clean overall. We also tried the chinese restaurant where they are very famous of...

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Helpful?
Thank Vera Y
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Vera Y, Thank you very much for your feedback. We are thrilled to know you had enjoyed your trip at Silks Place Yilan. And from now on, we will offer an exclusive offer for our in-room guests that you can enjoy "unlimited movie" at LUNA digital cinemax by our treat!! So one-stop destination will be your perfect choice only...

Singapore River, Singapore
Reviewed 26 March 2016 via mobile

It was one of the new hotel in recent year. The hotel looks really great on the website and also from the design. The room is pretty big with outdoor balcony Level 7, there is a indoor playground which allow us to play for free Unfortunately, the door for all the room is not sound proof!!! We suppose to stay...

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Helpful?
Thank bennett_wpl
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear bennett_wpl, Thank you very much for your feedback. We are thrilled to know you had enjoyed your trip at Silks Place Yilan. Regarding the noise issue, we are the kid-friendly hotel, especially there are playground-Fantasy Castle at the 8 Floor, therefore it would be more noisy. We apologize for any inconvenience caused. Please don’t hesitate to let us know...

Singapore, Singapore
Reviewed 30 December 2015

If you have 3-13 years old then this is the hotel you got to choose. It is a beautiful hotel fully loaded with kids activity with no extra charges, it also next to a mall. The kids club and the swimming pool is excellent. It is a heaven for family with young children

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Helpful?
Thank fstst2
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear fstst2, We are the No. 1 kid-friendly hotel recognized by yam.com in 2014 and 2015. We are committed to strive toward offering the best facility and service to make our valued guest satisfied. Again, thanks for your feedback and we look forward to your next visit in the future.

A TripAdvisor Member
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5 reviews
5 hotel reviews
2 helpful votes
Reviewed 29 December 2015 via mobile

We visited Silks Place on Christmas Eve. Not much Christmas actives compare with Sydney, but it's expected. My son really enjoyed the activities it has to offer. Occasionally we had a few trafficking on services, i.e. Toy car driving, check in...etc. it's a very popular hotel, so try to go in low season or week days when less people. We...

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Helpful?
Thank A TripAdvisor Member
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Reviewer, Thank you very much for your feedback. We are thrilled to know you had enjoyed your trip at Silks Place Yilan. We hold an annual Christmas Charity campaign from November 19 till December 24. We would like to care children for sharing love during the festive season. For caring guest and staff’s health, we do disinfection and sanitization...

Reviewed 23 December 2015

Hi, I'd stayed at your hotel for 2 nights, with kids 4YO and 18MTHS in tow. Here's my feedback on the hotel: 1) obviously there's severe lack of manpower and order at the car rental zone. Day 1, outdoor area was closed due to rain. Kids crowded at indoor area waiting to drive the cars. There weren't any orderly queues...

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Helpful?
Thank Valerie N
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear Valerie N, Thank you for taking the time to provide us with your comments. We had also taken note of your feedback on the activity team to look into it. We had shared with our team you mentioned and work on improving the overall stay experience for our guests. I am disappointed to learn about the disappointment about our...

Singapore
Reviewed 17 December 2015

If your idea of holidaying in Yilan is to get out of the hotel early in the morning, then tour around and return only in the evening, then Silks Place Yilan is NOT the hotel for you. This hotel is the type where you will want to stay in the whole day. That was certainly how I felt! Firstly, my...

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Helpful?
Thank RSTT
SPYmarcom, 公關經理 at Silks Place Yilan, responded to this review

Dear viewer, Thank you very much for your precious WOW review. We are glad to know you had enjoyed your trip at Silks Place Yilan. We are committed to offering the best facility and excellent service to make our valued guest satisfied. Regarding guest room Wi-Fi issue, hotel offer free access Wi-Fi Internet in every guest room, lobby, restaurants and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Red Lantern Restaurant
Red Lantern Restaurant
Cuisines: Chinese, Asian, Taiwanese
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The first Silks Place, the self-owned brand of FIH Regent Group, is introduced to Taiwan with exquisite and top-class posture.Silks Place Yilan-the only international 5-star hotel in Yilan. It is located at 6F to 11F of the largest shopping center in Eastern Taiwan-Luna Plaza, an emerging spot of entertainment and leisure. It is situated at the traffic pivot of Yilan city center, close to the Yilan train station and bus terminal. The nearby area is well-known for the financial and administrative importance of the city, as well as the historical and cultural area in Yilan. The hotel is benefited with the business convenience, rich art and humanistic atmosphere. ... more   less 

Additional Information about Silks Place Yilan

Address: No.36 Section 2, Minquan Road, Yilan City, Yilan, Taiwan
Region: Taiwan > Yilan
Price Range: $358 - $611 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Silks Place Yilan 4.5*
Number of rooms: 193
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in Yilan
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Questions & Answers

Here's what travellers have asked, with answers from Silks Place Yilan staff and other travellers.
4 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with a balcony - not much of a view. Would recommend the 8th or 9th floor b/c of access to the cars.”
 of 5 bubbles fanie13, 5 Dec 2016 | Read review
“Avoid rainy season!!”
 of 5 bubbles CowanS_12, 18 Sep 2016 | Read review
“The fitness center does not open until about 7.30”
 of 5 bubbles 62rayt, 28 Jul 2016 | Read review
“Pay a bit more for 8th floor, your kids will have personal car and they can drive around till late night”
 of 5 bubbles fstst2, 30 Dec 2015 | Read review
“only tried the restaurant there, did not stay”
 of 5 bubbles alfredp254, 6 Jan 2015 | Read review
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