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Candlewood Suites Hot Springs

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Candlewood Suites Hot Springs
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194 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Hot Springs
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Showing 194: English reviews
Reviewed 14 July 2015

Nice room, poor cooling, no breakfast available and no ice machine. It would be something to consider for extended stay. There is a cooktop and refrigerator in the rooms. We stayed on the top floor and noise was not a issue

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Helpful?
1Thank Mark J
CandlewoodSuitesHS, Manager at Candlewood Suites Hot Springs, responded to this review

Dear Mark J, Thank you for taking the time to write us a review and for staying with us. We hope that your experience here with us was a good one. We are listed as an extended stay hotel and usually accommodate business traveler who are going to be in Hot Springs for a period of time. We hope you...

Reviewed 8 July 2015 via mobile

We booked this conference room for a bfamily breakfast buffet the morning of my dad's funeral. The staff were amazing, booking was a breeze and web. We arrived everything was perfectly set up. They helped coordinate with local restaurants for food and everything else we needed.

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Helpful?
1Thank Team_rhodes
CandlewoodSuitesHS, Manager at Candlewood Suites Hot Springs, responded to this review

Dear Team_Rhodes Thank you for you taking the time to write us a review. We are glad to hear that your experience here with us was positive but your reason for being is saddening. We send our condolences to you and your family about your father. We are glad we could make the buffet easy during that day for you...

Longview, Texas
Reviewed 30 June 2015

In the past , we have stayed at another local hotel (Baymont), but in their infinite wisdom , they decided to go "non-smoking . Since I don't have to stay anywhere that I don't want to , we decided to try the Candlewood Suites . We were pleasantly surprised . The staff was helpful . The room was clean and...

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Helpful?
Thank Fred S
CandlewoodSuitesHS, Manager at Candlewood Suites Hot Springs, responded to this review

Dear Fred S, Thank you for taking the time to write us a review and for staying with us. Every review we get from our past guests help us make our hotel better. We are glad that we could make your experience in Hot Springs a good one. We look forward to seeing you in the future. Sincerely, Candlewood Suites...

Hope, Arkansas
Reviewed 26 June 2015 via mobile

My family and I stayed on father's day weekend and we loved it the room was clean the staff as so nice and helpful. I live that there is a kitchen in each roomwith a full size refrigerator and ice maker plus dishwasher. They even hav plates and pans you literally need just your personal items and some food to...

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Helpful?
2Thank ladycddixon
CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot Springs, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ernest, B Director of Sales

Reviewed 14 June 2015 via mobile

This hotel was in short driving distance to historical part of Central Ave. Staff was not overly accommodating but definitely was friendly. The rooms were clean and neat. Our circuit breaker did blow a fuse and our lights briefly went out... All in all I would recommend and definitely visit again...

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Helpful?
1Thank DemetriaCrews
CandlewoodSuitesHS, Manager at Candlewood Suites Hot Springs, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Best Wishes, Zena V.

Houston, Texas
Reviewed 30 May 2015

We frequently travel to HS, and over the years we have settled on staying here - we don't even look at other hotels. There are numerous 'spotty' and 'character filled' hotels in HS, but eventually you get to a place where you just want a great room, no surprises, each and every time. Candlewood has spacious, clean rooms, in a...

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Helpful?
4Thank sairam66
CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot Springs, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ernest, B Director of Sales

Reviewed 7 April 2015

Front desk personnel not friendly. Carpets in hallways needed to be vacuumed. Room vs. price was okay. Don't expect a breakfast, they don't have one. Located on Central Ave (main street). Close to Oaklawn, shopping and restaurants.

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Helpful?
2Thank Debra M
IHGCare, Guest Relations Manager at Candlewood Suites Hot Springs, responded to this review

Dear ArkansasNana, Thank you for taking the time to write us a review regarding your recent stay. I am so sorry for the unsatisfactory service you experienced at check in. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our guests as your comments will surely be looked into. We appreciate...

Scott, Arkansas
Reviewed 30 March 2015

I was very impressed with this hotel. Staff was extremely helpful, call the shuttle for the races. The cupboard was well stocked and the coffee in there was very good. Shower drained slowly but with a full hotel it was understandable. The room layout felt like home (sorta) with the kitchen and peninsula table to use for laptop, etc.Just wish...

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Helpful?
1Thank Linda G
CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot Springs, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ernest, B Director of Sales

Springdale, Arkansas, United States
Reviewed 24 March 2015

Spent 3 nights in March. Apparently, they were having difficulty with their internet connection. Thought it may be my laptop that was having an issue. Staff had no clue, insisted their connection in the lobby worked, thus the problem was on my end. Couldn't connect through direct connection or wifi. Come to find that they had a router going bad....

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Helpful?
5Thank Chris B
IHGCare, Guest Relations Manager at Candlewood Suites Hot Springs, responded to this review

Dear Chris B, Thank you for taking the time to complete a review on your stay. I am more than happy that you liked our nice rooms. However, please accept my sincerest apologies over the troubles you encountered with the internet connectivity. I appreciate your feedback as this is our best resource for improving guest services. We hope that you...

Bentonville, Arkansas
Reviewed 18 March 2015

Very comfortable hotel with great amenities. Friendly staff. Candlewood is by design an "extended stay" hotel so it does not have any type of breakfast. But with the rooms having a complete kitchen, complete with burners, microwave, dishes, and even a nearly full size refrigerator, that detail can be easily dismissed. Great value for the money. I will definitely stay...

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Helpful?
3Thank Marty C
CandlewoodSuitesHS, Director of Sales at Candlewood Suites Hot Springs, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Ernest, B Director of Sales

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Kitchenette
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Feel at Home at our Hot Springs Extended Stay hotel. We would like to welcome you to the Candlewood Suites in Hot Springs, Arkansas. Our hotel, located in central Arkansas, is two miles from historic downtown Hot Springs and about an hour from Little Rock. The hotel is conveniently situated near downtown Hot Springs and close to area attractions, such as just a mile from Oaklawn Racetrack & Casino. Located in the Diamond Lakes Region, our Hot Springs hotel is near a variety of outdoor activities such as Hot Springs National Park, Lake Hamilton and Hot Springs Country Club. Other exciting attractions include Hot Springs Mountain Tower, Magic Springs, Crystal Falls Water Park and Mid-America Science Museum. Don't leave Hot Springs before you visit the famous Bathhouse Row. Our Hot Springs hotel is in close proximity to local businesses and meeting facilities. Nearby companies include Acme Brick, Alcoa, K-Tech, Munro and Xerox. Summit Arena and the Hot Springs Convention Center offer meeting space for both large and small events. Both facilities are less than three miles from our extended stay hotel in Hot Springs, Arkansas. We are also located just over a mile from CHI St. Vincent Hospital. You can enjoy premium amenities that help you feel at home while staying at our pet friendly hotel. You can stay connected using the free high-speed Internet access. Other choice amenities include an on-site convenience store, complimentary laundry services,an outdoor pool, a 24-hour fitness center and once a week room cleaning. ... more   less 

Additional Information about Candlewood Suites Hot Springs

Address: 3404 Central Avenue, Hot Springs, AR 71913
Region: United States > Arkansas > Hot Springs
Price Range: $133 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Hot Springs 2.5*
Number of rooms: 95
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, IHG and Priceline so you can book your Candlewood Suites Hot Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites Hot Springs Hotel Hot Springs
Hotel Style:
#3 Green Hotel in Hot Springs
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Hot Springs staff and other travellers.
1 question
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Warren, Arkansas

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Questions? Get answers from Candlewood Suites Hot Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Simply ask them”
  • Loved the bed, so comfortable
  • Very clean room, Just loved it, with Microoven and freezer
 of 5 bubbles faysal80, 4 Aug 2016 | Read review
“Don't even go there.”
 of 5 bubbles lwesleyRector, 12 Jun 2016 | Read review
“1st or 2nd floor front side”
 of 5 bubbles shawnnobles, 29 May 2016 | Read review
“they are all the same. If you want a view of HS, get a north facing room”
 of 5 bubbles dietrichmd, 25 Oct 2015 | Read review
“rooms facing to the parking lot are quieter”
 of 5 bubbles 676luisa, 16 Jul 2015 | Read review
5 of 5