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The Springs Hotel & Spa

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The Springs Hotel & Spa
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345 Reviews from our TripAdvisor Community

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Showing 343: English reviews
Cedar Park, Texas
Reviewed 12 September 2016

The lobby is beautiful and the room we had was very nice. It is a historic hotel, but the rooms have been remodeled and our room had a spacious balcony. It has a lot of character and isn't pristine and new, but it isn't supposed to be. It is a historic hotel and we were very pleased with our room...

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Helpful?
Thank T S
fvs111, Guest Relations Manager at The Springs Hotel & Spa, responded to this review

Thank you for your wonderful comments. Our hotel is truly unique, charming and some say enchanting. Come again and spend some time with us.

Bedford, Texas
Reviewed 7 September 2016

I found this hotel to be more than acceptable. I saw some of the reviews talking about lack of A/C, but I was on the 6th floor and it was nice and chilly in the room. The bed was clean and comfortable and so was the bathroom. Free Wi-Fi a plus. No breakfast, but The Pancake House is across the...

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Thank Debster1955
fvs111, Guest Relations Manager at The Springs Hotel & Spa, responded to this review

We do our best to keep our rooms cool (thank you for noticing). We are in the process of deep cleaning the carpet on all floors. Yes we are affordable. The "Colonial Pancake House" is great. Come again.

Texarkana
Reviewed 4 September 2016

The hotel is old and in ill repair. It smells funny BUT is in a great location and has a cute gift shop in the front. It would have had a ZERO without that. Our room had a thermostat that could not be repaired. The answer (after 3 promises to come up and check) was to leave our balcony door...

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1Thank NonaPowell
Reviewed 17 August 2016 via mobile

This hotel is in a poor state of repair. Lobby has strong smell of foreign spices. Restaurant has very limited hours. Carpet. Ery worn. Room smelled like mold. The repainting that was done looked like it had been done by a child. Elevator had been repainted, nothing was taped off, sloppy, sloppy job. Representative of the overall maintenance of the...

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1Thank Scott S
fvs111, Guest Relations Manager at The Springs Hotel & Spa, responded to this review

We do share our lobby with a gourmet restaurant; it is fabulous. We painted the elevators this week and since we are never closed (the elevator continued to operate before the paint job was finished). There are several restaurants just a few feet away from our doors (as our the hot springs and Bath House Row). Thank you for visiting...

knoxville, tn
Reviewed 8 August 2016 via mobile

Old hotel, needs work-but clean. Since we were on our way to a funeral in Oklahoma, we didn't need much sleep😕. Loud if your room is in the front of the hotel near the pool. Central enough to get a walk through the town. Good eating close by .....

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Thank cajintn
fvs111, Guest Relations Manager at The Springs Hotel & Spa, responded to this review

Yes, it is true we are in the center of the historic district of Hot Springs National Park. We are surrounded by historic buildings and old world charm. Thank you for your kind comments, please come again.

Bogalusa, Louisiana
Reviewed 8 August 2016 via mobile

My husband booked a room for us, first couple get away in almost 7 years... I was a little nervous after reading some reviews, but we didn't change our plans. Checked in on a Friday, the two guys at the desk were very nice and helpful. Also noticed during the stay, they made a point of noticing who enters the...

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2Thank par214
Tunica, Mississippi
Reviewed 4 August 2016

Very,Very Bad stay the first room was awful,the carpet was stained bad,the bed was dirty.they did give us another room, it was just as bad the carpet was bad, the tv didn't work right and there was a drip in the bathroom over the toilet my husband was not pleased at all never again.

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1Thank lw642116
fvs111, Guest Relations Manager at The Springs Hotel & Spa, responded to this review

Sometimes guests have trouble working the remote for the TV (in that case we send maintenance up for a quick tutorial). A knob on a faucet must be shut off completely to stop the drip (again we could have helped you with this had you asked).

Houston, Texas
Reviewed 1 August 2016 via mobile

This is an old hotel that is showing its age. They haven't done much in the way of upkeep from what I can tell. I just stayed one night. It was noisy. I could hear road traffic. Looks like there is a vent above a door that goes out to the balcony that can't be closed. Also, the AC temperature...

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1Thank Ciahasher
fvs111, Guest Relations Manager at The Springs Hotel & Spa, responded to this review

Thank you for your kind comments. Yes we are in the heart of the National Park and in the heart of the historic district (this means the buildings are old but full of charm and beauty). Please come again.

Reviewed 30 July 2016 via mobile

We stayed there Wednesday 27th - 29th. STAFF: Upon checking in, the Concierge was very friendly and professional. She thanked my boyfriend for his service in the military and provided us with helpful information. ROOM: Upon exiting the elevator, the hallways smell like soap.  Our room has had upgrades to the bathroom and furniture.  The bed sheeting is out-dated but...

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1Thank Regan D
fvs111, Guest Relations Manager at The Springs Hotel & Spa, responded to this review

Thank you for your positive comments (it sounds as if you had a wonderful stay). Please come again and enjoy the magic of Hot Springs National Park.

Alexander
Reviewed 27 July 2016

the ac was broken the whole 4 days we were there...also, there was no housekeeping for the entire time & the carpet was dirty. the staff tried their best to help, but their hands were tied by some internal changes....they did comp us for the last nite cuz we were so uncomfortable the other 3 days. The lobby was nice,...

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Thank MegA1953

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about The Springs Hotel & Spa

Address: 135 Central Ave, Hot Springs, AR 71901-3529
Region: United States > Arkansas > Hot Springs
Price Range: $105 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Springs Hotel & Spa 2*
Number of rooms: 139
Reservation Options:
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Also Known As:
The Springs Hotel Hot Springs
The Springs Hotel And Spa
Springs Hotel Hot
Downtowner Hotel Hot Springs
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Questions & Answers

Here's what travellers have asked, with answers from The Springs Hotel & Spa staff and other travellers.
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Questions? Get answers from The Springs Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Street side rooms are best for people watching on your balcony, however a lot of noise”
 of 5 bubbles B4648XGdianac, 14 Nov 2016 | Read review
“Ask for a working thermostat and toilet paper.”
 of 5 bubbles NonaPowell, 4 Sep 2016 | Read review
“have working ice machine on all floors,higher floors have less a/c”
  • stains on the floor,horrible smells
 of 5 bubbles lw642116, 4 Aug 2016 | Read review
“ask for streetside...it is noisier but at least is air conditioned.”
 of 5 bubbles MegA1953, 27 Jul 2016 | Read review
“Stay somewhere else”
 of 5 bubbles Roxanne_P_13, 27 Jun 2016 | Read review
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