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    The Springs Hotel & Spa

    135 Central Ave, Hot Springs, AR 71901-3529
    (503) 622-8175
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    2017-12-24 2017-12-25
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    US$59
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    Traveller (106)
    Room & Suite (105)
    Pool & Beach (15)
    Overview
    • Excellent11%
    • Very good18%
    • Average18%
    • Poor17%
    • Terrible36%
    Travellers talk about
    “spa staff” (5 reviews)
    “pancake house” (4 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Bar/Lounge
    Pets Allowed
    Spa
    Wheelchair Access
    Meeting Rooms
    Self-Serve Laundry
    Private Balcony
    2.0 Star Hotel
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (395)
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    131 - 135 of 393 reviews

    Reviewed 10 June 2015 via mobile

    Stayed at this location @ 05 MAY 15, after having read online reviews. Understood the hotel was older (in fact, they told me this when I called!). Before booking the room, the employee I spoke with was amazing! Have no idea where he went to....More

    2  Thank StaciM
    Response from fvs111, Guest Relations Manager at The Springs Hotel & SpaResponded 12 June 2015

    Sorry about the delay in refunding the $20.00 overcharge. In a hotel, once a guest is checked out of the system by law the hotel no longer has the credit card information. So in order to issue a refund, it is necessary to get your...More

    Reviewed 10 June 2015 via mobile

    I read the reviews, but wanted to give this place the benefit of the doubt. This is a one star hotel (at best) with a fancy lobby and restaurant. Our biggest issue was the smoky smell in the room. While the room seemed pretty clean,...More

    2  Thank RuddFamily
    Response from fvs111, Guest Relations Manager at The Springs Hotel & SpaResponded 12 June 2015

    Here is a quote from a recent review: "Stayed here and loved the view overlooking the street. Room had a deck where I could sit outisde with table and two chairs and relax. Beds are soooooo comfortable, I slept like a baby." Here is another:...More

    Reviewed 9 June 2015 via mobile

    The Springs may have shined in its time, the light has dimmed. There is a musty, moldy smell throughout the hotel. Details are overlooked: Our room had an ironing board, but no iron; bedside lamps plugged in via cheap extension cord (had to wiggle connection...More

    1  Thank Ray R
    Reviewed 7 June 2015

    Positive: 1) Location is perfect for close walking distance to all Central Ave. shops, bath houses, promenade, activities and eateries. 2) Price 3) Air cond. worked well, didn't smell, quiet room, quiet guest clientele. Negative: 1) Very old hotel in much disrepair, mega size peeling...More

    2  Thank Anna D
    Response from fvs111, Guest Relations Manager at The Springs Hotel & SpaResponded 12 June 2015

    Thank you for staying at our hotel. We posted your review in our office for all our staff to read and to reflect on. We can improve our customer service.Thank you for complementing our female desk clerk. It should be noted that our desk clerks...More

    Reviewed 2 June 2015

    We switched rooms after first night after several issues including cleanliness and broken ac. The men who worked the front counter were rude and acted like it was n inconvenience we were even there. The lady that worked in the morning was very nice and...More

    4  Thank DEE_KLSE
    Response from fvs111, Guest Relations Manager at The Springs Hotel & SpaResponded 5 June 2015

    Thank you for staying with us. It seems you had a warm room and issues of cleanliness. You were moved by our staff. Problem solved. Yes, we are in the heart of the National Park. This is a historic district: not the suburbs where everything...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$63 - US$113 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 139
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotwire, Orbitz, getaroom.com, TripOnline SA and Cancelon so you can book your The Springs Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Arkansas >
    • Hot Springs
    • Also Known As
    • The Springs Hotel Hot Springs ,
    • The Springs Hotel And Spa ,
    • Springs Hotel Hot ,
    • Downtowner Hotel Hot Springs
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    Traveller (106)
    Room & Suite (105)
    Pool & Beach (15)
    Dining (1)
    Hotel & Grounds (151)
    Bathroom (3)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 45 hotels in Hot Springs
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    Best Western Winners Circle
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Belinda L
    13 July 2017|
    AnswerShow all 4 answers
    Response from Nanette M |
    Yes, the Spa is up and running, Thermal Baths, Massages, Facials.
    1
    Vote
    PigeonHead33
    6 March 2017|
    AnswerShow all 8 answers
    Response from Springsstaff | Property representative |
    Our Spa will be open for massages/facials the 24th & 25th of March. Hours are Sat. 9a-5p and Sun 9a-3p. Starting March 31st we will be back to full service with the mineral baths and massages. Hours will be as... More
    1
    Vote
    Room Tips
    "If you want the mountain view (vs the street) get a higher floor."
    Read review
    "Mountain view rooms were peaceful, but you can see all the action if you choose the street view!"
    Read review
    "Hotel offered WiFi...but, none of could get it to work on 6th floor"
    Read review
    "Pick a street side room so you wont miss a minute of downtown"
    Read review
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