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The Springs Hotel & Spa

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Traveller (107)
Room & Suite (110)
Pool & Beach (17)
Overview
  • Excellent10%
  • Very good19%
  • Average19%
  • Poor17%
  • Terrible35%
Travellers talk about
“spa staff”(5 reviews)
“older hotel”(5 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Suites
2 Star Hotel
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (409)
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141 - 145 of 407 reviews
Reviewed 26 June 2015

The room was hot. Wallpaper pealing. Mountainview balcony room meant 15 feet from the side of a rock face. Staff not concerned. Took 5 hours to get a fan. 6 foot husband showered on his knees because the showerhead too low.More

1  Thank Wendy H
Response from fvs111, Guest Relations Manager at The Springs Hotel & SpaResponded 5 July 2015

I am also six foot tall and have never found it necessary to even crouch when taking a shower in our hotel. Our parking lot is nestled in the side of Hot Springs mountain. The rock cliff is an integral part of Hot Springs National...More

Reviewed 22 June 2015

filthy, dated and smelled so moldy we could not even stay the night. The Spa hours listed are not accurate as they choose when they want to be open. We left without asking for a refund because I didn't want to be ugly but I...More

1  Thank ccg61263
Response from fvs111, Guest Relations Manager at The Springs Hotel & SpaResponded 5 July 2015

The pictures on our web site are of the actual rooms and lobby of our hotel. We invite everyone to check them out and decide for themselves. Were you a last minute arrival? If so, the room may have been a bit stuffy until the...More

Reviewed 20 June 2015

This place is central to Hot Springs. Right in the middle of everything, the hotel is right on the main road. I could walk out of my hotel and be right in the midst of town. Across the street is a cupcake place that was...More

Thank Meranda C
Response from fvs111, Guest Relations Manager at The Springs Hotel & SpaResponded 5 July 2015

Thank you for your kind words. Indeed, we are in the heart of America's first National Park. There is so much to see and do. The Cupcake Factory is across the street. It is fantastic. There are two pancake restaurants a few feet from our...More

Reviewed 16 June 2015

Knowing that the hotel is at least 100 years old, we weren't expected a completely luxurious stay. Our room was nice and clean. We enjoyed our balcony. Our a/c worked, our shower worked great and the toilet flushed like a hurricane! No need for a...More

Thank 901cami
Response from fvs111, Guest Relations Manager at The Springs Hotel & SpaResponded 19 June 2015

Thank you for staying with us. Thanks, too, for your kind comments. We are indeed in a unique place. Yes, we are in the heart of America's first National Park. There is so much history and beauty here. Please come again.

Reviewed 10 June 2015 via mobile

Stayed at this location @ 05 MAY 15, after having read online reviews. Understood the hotel was older (in fact, they told me this when I called!). Before booking the room, the employee I spoke with was amazing! Have no idea where he went to....More

2  Thank StaciM
Response from fvs111, Guest Relations Manager at The Springs Hotel & SpaResponded 12 June 2015

Sorry about the delay in refunding the $20.00 overcharge. In a hotel, once a guest is checked out of the system by law the hotel no longer has the credit card information. So in order to issue a refund, it is necessary to get your...More

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Best Value Properties in Hot Springs, AR
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About
Amenities
Top amenities
Free Parking
Pool
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$67 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$67 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (107)
Room & Suite (110)
Pool & Beach (17)
Dining (1)
Amenities (34)
Questions & Answers
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Belinda L
13 July 2017|
AnswerShow all 4 answers
Response from Nanette M |
Yes, the Spa is up and running, Thermal Baths, Massages, Facials.
1
Vote
PigeonHead33
6 March 2017|
AnswerShow all 8 answers
Response from Springsstaff | Property representative |
Our Spa will be open for massages/facials the 24th & 25th of March. Hours are Sat. 9a-5p and Sun 9a-3p. Starting March 31st we will be back to full service with the mineral baths and massages. Hours will be as... More
1
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Room Tips
"don't stay here"
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"If you want the mountain view (vs the street) get a higher floor."
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"Mountain view rooms were peaceful, but you can see all the action if you choose the street view!"
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"Hotel offered WiFi...but, none of could get it to work on 6th floor"
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