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The Hotel Hot Springs & Spa Trademark Collection by Wyndham

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Traveller (73)
Room & Suite (130)
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Overview
  • Excellent50%
  • Very good27%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
Additional information
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (551)
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548 results
Traveller rating
260
153
87
27
21
Traveller type
Time of year
LanguageEnglish
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260
153
87
27
21
Show reviews that mention
All reviewsconvention centerchocolate gravynice remodelelevators were slowremodeled hotelfree breakfastsliding doorvalet parking isshuttle servicewithin walking distancenice hotelrooms are greatthe hotel staffhotel restaurantbathhouse rowenjoyed my staycomfortable beds
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1 - 5 of 548 reviews
Reviewed 3 days ago

Our room on the 8th floor was clean and neat and apparently recently remodeled. The air conditioning was working well. But there was only a shower, no tub. Need a 5 ft arm to reach the shower handle, else step in and turn on the...More

Review collected in partnership with this hotel
Thank gdeas019
Reviewed 3 days ago via mobile

My husband and I stayed 4 nights at this hotel. We attended the FLW fishing expo in the convention center and the weigh in at the Ozark center. It is all connected to the hotel, which was very convenient. Our check in was quick with...More

Thank Deborah M
Reviewed 6 days ago

I was expecting all 3 elevators to be working, only 2 were, they entirely too long to go up and back down, especially if you have arm full of luggage...handle on inside of bathroom door was missing, no pool still after we were told ir...More

Review collected in partnership with this hotel
Thank Susan D
Response from Nick H, Front Office Manager at The Hotel Hot Springs & Spa Trademark Collection by WyndhamResponded 4 days ago

We do apologize your room was not up to par when you arrived. This has been addressed with our housekeeping team. I hope you will choose The Hotel Hot Springs for your next stay when you visit again. Thank you!!

Reviewed 1 week ago

The whole hotel was very unclean. The elevators had trash in them and smelled of urine, there was mold in my room, soap scum in the shower, the floors throughout the hotel looked like they have not been mopped in a while, and the comforter...More

Review collected in partnership with this hotel
1  Thank nicole122396
Response from Nick H, Front Office Manager at The Hotel Hot Springs & Spa Trademark Collection by WyndhamResponded 4 days ago

We do apologize about the issues you encountered and I assure you they will be addressed and taken care of. Thank you for staying with us and look forward to seeing you again.

Reviewed 1 week ago

This hotel appears to be trying to improve on itself while forgetting the basics...like cleanliness and maintenance. There was old food left in the room's fridge, the toilet had a leak, the towels were frayed, grey and one had two grease streaks along it, there...More

Review collected in partnership with this hotel
Thank Udonna
Response from Nick H, Front Office Manager at The Hotel Hot Springs & Spa Trademark Collection by WyndhamResponded 4 days ago

Thank you for sharing your comments. These issues will be addressed and fixed immediately. We hope you choose The Hotel Hot Springs for your next stay.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Wheelchair Access
Breakfast included
Meeting Rooms
Concierge
Banquet Room
Conference Facilities
Non-Smoking Hotel
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$135 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$135 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (73)
Room & Suite (130)
Dining (44)
Amenities (2)
Questions & Answers
Ask a question
21nicoleg
May 18, 2018|
AnswerShow all 3 answers
Response from Nick H | Property representative |
At this time, we do not have a pool, fitness center, or spa.
0
Votes
Tamika P
October 25, 2017|
AnswerShow all 6 answers
Response from DamTeag2015 | Reviewed this property |
They have a parking garage next to the hotel as well as street parking in front of the hotel
1
Vote
travelorfromtx
March 11, 2017|
AnswerShow all 2 answers
Response from GMHotelHotSprings | Property representative |
Room Service is available from the Inside Track grill
0
Votes
Room Tips
"Turn the shower head all the way to the side before stepping in and turning on the water."
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"We stayed Room 912, needs door handle fixed on inside, floor swep more"
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"My room was perfect!! Thank you for making my stay so nice!!"
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"low floor, just in case you need to walk up with broken elevators."
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