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Embassy Suites by Hilton Hot Springs

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1,137 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Hot Springs
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Showing 1,135: English reviews
North Little Rock, Arkansas
Reviewed 13 January 2016 via mobile

My wife and I were celebrating our anniversary with a quick weekend trip to Hot Springs. This is an amazing place to stay. We showed up early because we had reservations at the hotel Spa. There was a room open so we were allowed to check in early and drop off our bags before our spa visit. We called down...

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1Thank eyepetit2
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for choosing our hotel for your special anniversary weekend. We always feel honored to be part of memorable occasions. We appreciate all your comments and will sure to share them with our team and follow up where needed. Thank you also for mentioning that our service staff was responsive and friendly. We are very pleased that you mentioned...

Mabank, Texas
Reviewed 7 January 2016

Stayed at this Embassy Suites the week between Christmas and New Years 2015. Hotel staff was great, Steve (who worked at the restaurant) was very friendly and helpful. All the staff from breakfast to the managers reception in the evenings were awesome. The lobby and breakfast/reception area's were nice and clean. My granddaughter loved the waterfall. Had dinner at the...

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Thank cadburysbarn
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for staying with us for your Christmas vacation and thank you for the very detailed review. We appreciate all the feedback. Thank you for specifically mentioning Steve, our Food and Beverage Supervisor and the good food and service you experienced in Bistro 400. We are also pleased that you enjoyed your spacious two room suite. Sorry that check...

Reviewed 6 January 2016

Excellent services, lovely atmosphere, and very welcoming to pets. Would stay here again any time. The breakfast was delicious, the evening reception was unlike anything I've experienced at other hotels, and the rooms were spacious and comfortable.

Review collected in partnership with Embassy Suites Hotels
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Thank kellg2016
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you very much for sharing the good news about your stay with us on TripAdvisor. We are very pleased to hear that you had a wonderful stay and that you enjoyed our excellent services and amenities. We look forward to being of service to you again in the near future. Sincerely, Kurt Schatzl General Manager

New Orleans, Louisiana
Reviewed 29 December 2015

David checked us in on a cold rainy night but made us feel very warm with his friendly attitude. We could not have had a better experience. The food, drinks, breakfast and rooms were perfect. We didn't use the pool, but it looked very inviting. Our room was clean and spacious. I highly recommend this hotel for any guest traveling...

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Thank ReadsForFun
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for choosing our hotel and thank for sharing your experience on TripAdvisor. We are so pleased that enjoyed your stay and that you singled out David at our front desk for providing warm and caring service. We have shared your kind words. Thank you also for mentioning that the food, drinks, breakfast and rooms were perfect. Also we...

Louisiana
Reviewed 28 December 2015

We stayed 3 nights beginning on Christmas Eve at this Embassy, and our stay was excellent from start to finish. Before booking, I looked at numerous other hotels in the Hot Springs area and compared prices, amenities, reviews, and locations. Ultimately I decided on this hotel although it cost a bit more than other options. But it was worth the...

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3Thank RabidWarhawk
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you so much for choosing our hotel for your Christmas vacation. We are very pleased that you all (including your dog) enjoyed all that Embassy Suites has to offer. Thank you also for all of your specific feedback. We value your opinions and are always sure to consider the feedback we receive. We appreciate your strong recommendation of our...

Bismarck, Arkansas
Reviewed 24 December 2015

This is our fourth stay at Embassy Hot Springs and we could not be happier. Beautiful hotel with great atmosphere and service. The staff this trip were exceptional, they have always been the best but this visit was the best. David Delaloza helped graciously with all our requests and took the time to make sure our needs were met. Same...

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Thank KathyFlk
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for staying with us once again and thank you for taking the time to post such a great review. We are especially proud of the comments that you made about our people in general and David Delaloza in particular. David has just been with us for 3 months and he has a real knack providing warm and caring...

Kingston, Jamaica
Reviewed 23 December 2015

This is a clean, well kept hotel. I stayed for business and probably wouldn't stay during a business trip again for a couple of reasons. I tried to get breakfast to take with me and on the first two morning was told I cant take food with me as it is against hotel policy as "people would take all the...

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Thank S S
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for choosing our hotel and thank you for the very thorough review. We appreciate all the feedback we receive and particularly comments from our valued Diamond and Gold HHonors members. We regret that we did not earn a five star review, but promise that your comments will help us earn more 5 star reviews in the future. I...

Reviewed 23 December 2015

I came to this hotel to get away for the weekend and the hotel out did itself to accommodate my needs. I would like to give a special thanks to the shuttle staff for taking me here and there. I would also like to give the breakfast staff a big round of applause for handling all the people in a...

Review collected in partnership with Embassy Suites Hotels
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Thank DANIEL F
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you very much for choosing our hotel for a relaxing weekend and thank you for taking your time to post such a nice review. We are very pleased to hear that we 'out did ourselves' to accommodate your needs. Thank you for specifically mentioning our shuttle staff who tended to your needs and our breakfast team that does such...

texas
Reviewed 16 December 2015 via mobile

We stayed two nights for a gymnastics meet. It was a great location to everything in hot springs and had a covered walk connected to convention center. The rooms were clean and roomy and just like any embassy suites. The staff was very friendly. The free reception at night and the breakfast was great. The bar prices for drinks was...

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Thank neicie
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you for choosing our hotel during your recent visit for the gymnastics meet. We are pleased you enjoyed our convenient location and the covered sky bridge that connects us to the convention center and arena. We are pleased that you enjoyed our clean spacious suites and our free breakfast and evening reception. We have just recently replaced all the...

Clinton, United States
Reviewed 11 December 2015

I stay at this hotel frequently for business- rooms are clean and well maintained, the beds are comfortable, the pool and exercise areas are well kept and the service is consistently good. The evening happy hour is a bonus with free drinks and snacks and even though I'm not a breakfast eater there is a free full breakfast with made...

Review collected in partnership with Embassy Suites Hotels
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Thank lynn5016
Kschatzl, General Manager at Embassy Suites by Hilton Hot Springs, responded to this review

Thank you very much for choosing our hotel for all your business needs in the area. We are very pleased that our services are a pleasure to you whenever you are in town. Thank you for mentioning our clean and well maintained suites and comfortable beds. We also appreciate your comments about our additional amenities including our pool and fitness...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come explore the beauty Hot Springs at the Embassy Suites Hot Springs!Centrally located in the heart of Hot Springs, we offer easy access to all the destinations and beauty that this city has to offer! Come explore Hot Springs National Park, downtown Hot Springs, The Gangster Museum of America, Oaklawn Racing & Gaming, Garvan Woodland Gardens, and Magic Springs Amusement Park!Our 2-room suite hotel offers separate dining and living areas, 24 hour business center, free cooked-to-order breakfast, and complimentary drinks at our nightly Manager's Reception. We also offer one of the premier spa facilities at Spa Botanica. Need some meeting space? We are also directly connected to Summit Arena and Hot Springs Convention Center! ... more   less 

Additional Information about Embassy Suites by Hilton Hot Springs

Address: 400 Convention Blvd, Hot Springs, AR 71901-4203
Region: United States > Arkansas > Hot Springs
Price Range: $206 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hot Springs 3.5*
Number of rooms: 246
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Priceline and Orbitz so you can book your Embassy Suites by Hilton Hot Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hot Springs Hotel Hot Springs
Hot Springs Embassy Suites
Hotel Style:
#3 Romantic Hotel in Hot Springs
#4 Green Hotel in Hot Springs
#5 Family Hotel in Hot Springs
#5 Business Hotel in Hot Springs
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hot Springs staff and other travellers.
13 questions
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The Colony, Texas
7 months ago
Jackson, Tennessee
over a year ago
1 month ago

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Questions? Get answers from Embassy Suites by Hilton Hot Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very convenient area.”
 of 5 bubbles blessed151, 10 Jan 2017 | Read review
“Higher floors are more quiet”
 of 5 bubbles 262erniel, 3 Dec 2016 | Read review
“Rooms on the higher floors, evenings noisy from lobby and piano bar. Suites can accomodate at least 5-6 people”
 of 5 bubbles humblecitylady, 14 Nov 2016 | Read review
“Ask for rooms in the back area. The rooms facing the balcony will hear all the piano playing from below.”
 of 5 bubbles JYDV, 12 Nov 2016 | Read review
“A room at the front of the hotel will give you a view of the Hot Springs Mountain Tower”
 of 5 bubbles skoc50, 6 Nov 2016 | Read review
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