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Baymont Inn & Suites Madison West/Middleton WI West

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Baymont Inn & Suites Madison West\/Middleton WI West
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658 Reviews from our TripAdvisor Community

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There are newer reviews for Baymont Inn & Suites Madison West/Middleton WI West
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Showing 658: English reviews
Chicago, Illinois
Reviewed 13 March 2016

Overall it was good except two items for me. Breakfast did not have eggs, and the pillow were too soft. I cannot sleep comfortably with too soft pillows, indeed I had a stiff neck the day after.

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank 520mm2016
Adanze K, Front Office Manager at Baymont Inn & Suites Madison West/Middleton WI West, responded to this review

Dear Guest, Thank you for your review! During your stay our egg deliveries were stopped due to the avian flu outbreak. Our suppliers did not carry eggs during that period due to the regional shortage of birds to produce them. We now have eggs again, they are fresh and ready! Hope to see you on your next trip! Kind regards,...

Oshkosh, Wisconsin
Reviewed 17 February 2016

Staff was very helpful and very pleasant. Room was clean and equipped with items that the hotel advertises.

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1Thank E806NPannak
Adanze K, Front Office Manager at Baymont Inn & Suites Madison West/Middleton WI West, responded to this review

Dear Guest, Thank you for your amazing review! We are thrilled to hear about your wonderful stay. Please come back and see us again! Adanze Krause Baymont Madison West

Wausau, Wisconsin
Reviewed 28 January 2016

TWICE I had housekeeping walk into my room over a mistake made by the front desk . The housekeeping staff were loud and obnoxious in the hallway while "cleaning " rooms. The toilet was plugged the entire 3 days I was there. HORRIBLE!! And the bed and pillows were like rocks.

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Thank tinasI4656MG
Adanze K, Front Office Manager at Baymont Inn & Suites Madison West/Middleton WI West, responded to this review

Dear Tina, Thank you for sharing your review. I apologize for the issues you experienced during your stay. We would like to discuss this situation further with you. Please call us at 608-831-7711. Regards, Adanze Krause Baymont Madison West

Waverly, New York
Reviewed 12 January 2016

Have stayed at hotel many times. Appears to be under new management as many faces have changed. Property is in need of some repair and appears they are making some attempts to clean up/ update. Breakfast is not as good as before (less selections), but has always had room for improvement (few hot items or something other than bread and...

Review collected in partnership with Baymont Inn & Suites
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Thank A9680GMdanh
Baymontmw, Front Office Manager at Baymont Inn & Suites Madison West/Middleton WI West, responded to this review

Dear Guest, Thank you for your review. Thank you for rating us highly in the areas of rooms, cleanliness, and service! I’m happy to hear your family enjoyed the pool and we appreciate the kind comments regarding housekeeping staff. We are indeed beginning to make some changes to our hotel; I hope you will return later in the year to...

Ringle
Reviewed 10 January 2016

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Thank Joyce K
Baymontmw, Front Office Manager at Baymont Inn & Suites Madison West/Middleton WI West, responded to this review

Milwaukee, Wisconsin
Reviewed 3 January 2016

I booked this hotel because it said it had a game room. Most of the games were not working and had signs on them that they were not working. I wish the hotel had mentioned that when I called the couple of times I called. Otherwise, we did like the hotel and the pool area. The hot tub was very...

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Thank 543lanaf
Baymontmw, Front Office Manager at Baymont Inn & Suites Madison West/Middleton WI West, responded to this review

Dear guest, Thank you for your feedback. It's wonderful to hear you enjoyed your stay and had a chance to kick back & relax in our lovely indoor heated pool & jacuzzi. I apologize for the concerns you encountered. Please know your comments have been brought to management's attention and we will use your feedback to help improve in the...

WATERTOWN
Reviewed 1 January 2016

My wife requires a recliner to sleep, she can't get comfortable on a flat bed. Surprisingly, very few hotels have any kind of reclining chair in ANY type of room. Beaumont had one, and in a handicapped-accessible room. They are now our western Madison hotel.

Review collected in partnership with Baymont Inn & Suites
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Thank Jason F
Baymontmw, Front Office Manager at Baymont Inn & Suites Madison West/Middleton WI West, responded to this review

Dear Guest, Thank you for taking the time to share your experience at our hotel. I'm so happy we were able to provide you with a clean & comfortable stay while accommodating your specific needs. See you next time! Kind regards, Adanze Krause Front Desk Supervisor

Edgerton, Wisconsin
Reviewed 29 December 2015

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Thank TFalch3
Baymontmw, Front Office Manager at Baymont Inn & Suites Madison West/Middleton WI West, responded to this review

Minneapolis, Minnesota
Reviewed 22 December 2015

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Thank Doug R
Baymontmw, Front Office Manager at Baymont Inn & Suites Madison West/Middleton WI West, responded to this review

Middletown, Connecticut
Reviewed 19 December 2015

Through a mistake on the part of the staff at the Baymont Inn & Suites in Madison, WI, my credit card has been charged a fair amount, and the hotel staff will not reverse it. I had a reservation for earlier this month, and called (in compliance with hotel policy) to cancel it when my plans changed. The clerk I...

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Helpful?
1Thank Diane P
Baymontmw, Front Office Manager at Baymont Inn & Suites Madison West/Middleton WI West, responded to this review

Dear Guest, Thank you for your review. I apologize for the unfortunate situation you experienced regarding our response time and follow through. It seems there were some miscommunications that took place and we would like to make this right. Please contact our General Manager, Andy Haas, and we will absolutely discuss this further. You may reach us at 608-831-7711. Kind...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Baymont Inn is the best hotel value, whether traveling for business or pleasure. Located one hour from Milwaukee, WI and two hours from Chicago, this Madison WI hotel is just minutes from downtown, WI State Capitol, University of Wisconsin Madison, UW Madison campus – Camp Randall Stadium, the Kohl Center, Monona Terrace Convention Center, the Alliant Energy Center, and many more destinations. The Baymont Inn and Suites Madison WI offers lodging with free wireless high speed internet access along with free airport shuttle transportation to/from the Madison, WI Airport ... more   less 

Additional Information about Baymont Inn & Suites Madison West/Middleton WI West

Address: 8102 Excelsior Dr, Madison, WI 53717-1904
Region: United States > Wisconsin > Madison
Price Range: $105 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Madison West/Middleton WI West 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Baymont Inn & Suites Madison West Hotel Madison
Baymont Inn And Suites Madison West
Baymont Inn Madison West
Madison Baymont Inn
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Madison West/Middleton WI West staff and other travellers.
1 question
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Wausau, Wisconsin

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Questions? Get answers from Baymont Inn & Suites Madison West/Middleton WI West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay elsewhere until full renovation is completed?”
john6555, 17 Mar 2017 | Read review
“suites and king beds”
SharonS6969, 24 Feb 2017 | Read review
“Ground floor, not directly onto the pool as some rooms have balconies directly onto the pool.”
Kangastu, 5 Feb 2017 | Read review
“Try to avoid first floor facing the parking lot, unless first floor a priority for you”
qtip61, 16 Nov 2016 | Read review
“Ask for main floor room if you have mobility issues”
JennieBeans33, 12 Jul 2016 | Read review
5 of 5