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Poor housekeeping. Yes the hotel is on the older side. Yes it is scheduled for remodel. That does not excuse the dirty room or the poor housekeeping. I’ll get to that part. Sure they don’t offer complimentary breakfast or even a staffed paid one this...More
Thank Christopher F
Response from Jet816814, Guest Relations Manager at Crowne Plaza Hotel MadisonResponded 1 week ago
Dear Christopher F,
Thank you for taking the time to leave this feedback for our hotel. We do truly take it to heart so that we can learn from it and improve on training and performance. I've shared your review with our Director of Facilities...More
Just returned fro0m the EAA Air Venture in Oshkosh (b'gosh!) and stayed in the Crowne Plaza while there... Very nice experience!
We arrived on Tuesday last, and were quite pleasantly surprised to find the Manager and his delightful Asst had just recently started a "Tuesday...More
1 Thank Ryan W
Response from Eric L, Front Office Manager at Crowne Plaza Hotel MadisonResponded August 1, 2018
Thank you for taking the time to tell us about your recent stay. We are glad to hear that you were able to enjoy yourself during your time with us. I do want to let you know that we are in the process of making...More
Nice hotel. Quiet. Easy check in and near the mall and close to University of Wisconsin. Nice staff. Restaurant on site. Was able to get a good night sleep. Would stay again if I come back to the Madison area.More
Thank Allison D
Response from EricL6866, Front Office Manager at Crowne Plaza Hotel MadisonResponded 2 weeks ago
Dear Allison D,
Thank you so much for taking the time to tell us about your recent stay. We are glad to hear that we were able to meet all your travel needs during your stay with us. I do want to you to know...More
Google lists this as a 4 Star hotel. It is not. Upon arrival the lobby entryway was very dirty. Days dirty not just from afternoon traffic. I stayed on the 2nd floor & checked in late afternoon. The entire floor was being cleaned at the...More
Response from Jet816814, Front Office Manager at Crowne Plaza Hotel MadisonResponded 2 weeks ago
Thank you for taking the time to leave your feedback for our hotel. We agree our property is ready for a remodel, and a multimillion dollar renovation is set to start early 2019. We are very excited for this much needed update so...More
Definitely was not one of my best IHG hotel visits...
Apparently they never got the booking.com hotel reservation my company made for me. From the sounds of it, there was several other mistakes with the reservations for other members of my group that checked in...More
Response from Jet816814, Guest Relations Manager at Crowne Plaza Hotel MadisonResponded October 10, 2018
Dear Tim S,
Thank you for taking the time to leave feedback for our hotel from your stay during the citywide sellout event, World Dairy Expo. We do apologize for the issue experienced with Booking.com, but I am glad there was a cancellation and we...More
Madison Crowne Plaza Hotel is located in Madison Wisconsin, and is the place to meet for meetings and weddings alike. Our premier Madison hotel is located on the east side, only 3 miles to Dane County Regional …MoreAirport, with free 24 hour airport shuttle (departing hotel on every hour), and near to downtown Madison, Monona Terrace Convention Center, Alliant Energy Center and Coliseum, The Kohl Center, The new Overture Center for the Arts, University of Wisconsin and the Wisconsin State Capitol. The hotel has recently upgraded beds to a new level of comfort with 7-pillows, a plush duvet, luxurious sheets and a pillow-top mattress. A great night sleep-guaranteed! The Crowne Plaza Madison, Wisconsin is a newly renovated 6 story hotel conveniently located off I-90/94/39, near East Towne Mall, Madison's largest mall, as well as theatres and restaurants. The Crowne Plaza Hotel Madison - East Towne, a family-friendly hotel where kids stay free in parents' room and ages 12 and under eat free. Don't leave your pet home alone - the Crowne Plaza Madison is a pet-friendly hotel, offering added amenities at check-in for your furry friend! Crowne Plaza, the best value for Madison Wisconsin Hotels. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Good Morning, Bill---We have NBCSP. I am not sure if this channel carries the NASCAR race or not. We also offer several ESPN channels. Please let me know if we can be of further assistance. We hope we are able to meet your... More
Good Morning, Bill---We have NBCSP. I am not sure if this channel carries the NASCAR race or not. We also offer several ESPN channels. Please let me know if we can be of further assistance. We hope we are able to meet your needs and look forward to the opportunity to have you visit the Crowne Plaza Madison. Have a great day....