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Super 8 Madison East

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Super 8 Madison East
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469 Reviews from our TripAdvisor Community

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Showing 468: English reviews
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Prescott, Wisconsin
Reviewed 4 days ago NEW

Due to personal reason I was unable to use my reservation. At about 8:30 pm I called Super 8 to cancel my reservations because that is who I thought I reserved thru, but they told me it was a third party. They were willing to cancel the reservation but said I would have to call and cancel thru you. I...

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Helpful?
Thank hovel4
Minneapolis
Reviewed 1 week ago

The room was cold. I couldn't get any heat out of thee wall unit. I had it on heat, temp almost on high and the fan on. Will not stay at this hotel again.

Review collected in partnership with Super 8
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Helpful?
Thank Elaine M
GuestXperienceTeam, Guest Relations Manager at Super 8 Madison East, responded to this review

Elaine, We are very disappointed to read your review to discover how cold you found your room. It really is a shame that you didn't alert is to this during your stay, and we would happily have either ensured that your heating was fixed, or offered you an alternate room. We do hope that you will give us another opportunity...

Madison, Wisconsin
Reviewed 1 week ago

Review collected in partnership with Super 8
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Thank jennarwade
Wisconsin Rapids, Wisconsin
Reviewed 2 weeks ago

The exhaust fan in the bathroom did not work. Over time all the steam from showers has made wallpaper peal. Broken and missing towel bar. Our nonsmoking room ranked horribly of cigarette smoke. Lamp electrical cord and phone cords were frayed. That is a BIG fire danger. The electric receptacles are aged causing cords to not stay plugged in. The...

Review collected in partnership with Super 8
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Thank 715ellyp
GuestXperienceTeam, Guest Relations Manager at Super 8 Madison East, responded to this review

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet your expectations, and that you were so disappointed in your room. We have passed your comment to our maintenance team, and we will discuss it in detail with them to ensure that...

Minot, Maine
Reviewed 3 weeks ago

Review collected in partnership with Super 8
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Thank gregorysM7808GD
Plainfield, Illinois
Reviewed 3 weeks ago

Review collected in partnership with Super 8
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Helpful?
Thank 973anthonyk
Wausau, Wisconsin
Reviewed 3 weeks ago

The heat was completely off in our room when we arrived. It was so cold be had to leave for several hours until it was warm enough to be in there without a jacket. There was crusty stuff on the blankets so we ran down for new ones. Our toilet over flowed in the middle of the night. There was...

Review collected in partnership with Super 8
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Helpful?
Thank B6496WHtaras
GuestXperienceTeam, Guest Relations Manager at Super 8 Madison East, responded to this review

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to all of our staff, and we are implementing plans to ensure that no future guest has this type of experience with us. We hope that you might...

Three Forks, Montana
Reviewed 3 weeks ago

It was hard to tell if the entrance would go to the lobby from thr parking lot (no sign). I was exhausted when I made the reservation and it turned out to be for the wrong date. The desk clerk was so helpful and resolved our issues at check-in. My satisfaction with the hotel ends there. Internet was ok. Decor...

Review collected in partnership with Super 8
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Thank laurahG3963RZ
GuestXperienceTeam, Guest Relations Manager at Super 8 Madison East, responded to this review

We are very disappointed to read of your experience at our property. It's great that your check in went so well, and that any issues that you had were resolved. We do have an older property, and we understand that this decor is not to everyone's taste. We apologize if it was not to yours. We are disappointed that there...

Chicago, Illinois
Reviewed 8 February 2017

Review collected in partnership with Super 8
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Thank Scott J
GuestXperienceTeam, Guest Relations Manager at Super 8 Madison East, responded to this review

Atwater, Ohio
Reviewed 7 February 2017

Broad at the counter was extremely unhelpful and argued with me when I questioned the high rate she tried to give me. Room was very basic and the heater made a terrible screeching noise about every 5 minutes. I had to shut it off to sleep. The shower looked like a shower but only a trickle of water would come...

Review collected in partnership with Super 8
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Thank douglask314
GuestXperienceTeam, Guest Relations Manager at Super 8 Madison East, responded to this review

We are very disappointed to read your review Douglas, in particular we are dismayed to read your comment regarding our team member at the front desk. We are renowned for our helpful and friendly staff, and it is unusual for us to get a comment such as yours. We are sorry that you didn't let us know during your stay...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Business Centre with Internet Access
Official Description (provided by the hotel)
This 135-room economy hotel provides thoughtful amenities including: spacious guest rooms, each with a well-lit work desk, remote-controlled TV with free cable, including ESPN and CNN and HBO. We have special facilities for physically challenged travelers. Also available are free local calls, and fax and copy service. Outdoor swimming pool and a daily complimentary continental breakfast are also offered. ... more   less 

Additional Information about Super 8 Madison East

Address: 4765 Hayes Rd, Madison, WI 53704-3256 (Formerly Fairfield Inn)
Region: United States > Wisconsin > Madison
Price Range: $67 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Madison East 2*
Number of rooms: 134
Reservation Options:
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Also Known As:
Super 8 Motel Madison East Hotel Madison
Madison Super 8
Madison Super Eight
Super 8 Madison
Super Eight Madison
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Questions & Answers

Questions? Get answers from Super 8 Madison East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a good room- choose another hotel.”
 of 5 bubbles sweeetcharity, 21 Oct 2016 | Read review
“If you do choose this hotel, try to get a room on the side of the building away from the freeway.”
 of 5 bubbles ChazMN651, 21 Oct 2016 | Read review
“NOT HERE To many motels in the area”
 of 5 bubbles 361gayw, 10 Sep 2016 | Read review
“Try to get ground floor.”
 of 5 bubbles patricksA505DE, 17 Jul 2016 | Read review
“There are 2 floors and no elevator. We stayed on 2nd floor but with dog and staying longer would want 1st floor.”
 of 5 bubbles juliep299, 8 Jul 2016 | Read review
5 of 5