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Holiday Inn Hotel & Suites Madison West

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Holiday Inn Hotel & Suites Madison West
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326 Reviews from our TripAdvisor Community

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Showing 326: English reviews
Chicago, Illinois
Reviewed 1 week ago

This is a weird hotel. The lighting in the rooms is dim. The chlorine levels in the pool are smothering. The bar/restaurant closes at 10pm, even on the weekends, and there's not much within a decent walking distance. This hotel is also located in an industrial park, about 20-25 minutes from downtown Madison, so unless you're here for work, there...

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Helpful?
Thank KACassidy
Thiensville, Wisconsin
Reviewed 2 weeks ago via mobile

Our family of 4 stayed one night in the king sized bed, bunk beds, with balcony overlooking the water park. Our room location was great because you walk out of your room, go down flights of stairs right into water park. The small water park has a little kids (4 and under) section, and a bigger kid section. We were...

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Helpful?
Thank ErinMFa
GeneralManagerps, Front Office Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you very much for taking the time to provide us with a review about your stay at our location, Holiday Inn Madison West. We are very happy to hear that you enjoyed the room type you stayed in that provided you easy access to our indoor waterpark, Crawdaddy Cove. At our location we do have fourteen different room types...

Waukesha, Wisconsin, United States
Reviewed 3 weeks ago

We booked a night as a very last minute resort after a different waterpark/hotel alerted us the day before our reservation that the waterpark area was closed. I was in a panic, and scrambling, and felt like we were "settling" for less because there was no other alternative for a week night stay. I was so wrong! We booked a...

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Helpful?
Thank Erica B
GeneralManagerps, Front Office Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you very much for taking the time to provide us with feedback regarding your stay at our location, Holiday Inn Madison West. We are very happy to hear that you had a better experience than expected and that we were able to accommodate your families needs. Thank you for mentioning the room type you were in and that you...

Madison, Wisconsin
Reviewed 3 weeks ago via mobile

Our office held our semi annual family outing here over MLK holiday as several staff have small children & we wanted to make use of the various pools. We rented a couple of rooms & let the kids (& adults) go at the pools. The front office staff Kirstin & Ben were so helpful - given the crazy schedule (3...

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Helpful?
Thank hutchitina
GeneralManagerps, Front Office Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you so much for taking the time to provide us with a review regarding your stay at our location, Holiday Inn Madison West. We are happy to hear that you selected our location for your family outing over the holiday. Many families select our location for similar events due to our unique set up with not only an onsite...

Reviewed 4 weeks ago via mobile

Decided to book here due to price. Was actually in a competitors parking lot about to book, but for $50 more per night, I couldn't. So I figured I'd settle for here. Well I'm glad I chose this Holiday Inn! The lobby and bar area are beautiful. Dinner was great, no complaints. Didn't have breakfast, as had the leave very...

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Helpful?
Thank Cryoking
GeneralManagerps, Front Office Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you so much for taking the time to provide us with a review regarding your stay at our location, Holiday Inn Madison West. We are thrilled to hear that you found our location even better than expected and we thank you for chosing our location. Thank you for mentioning our indoor water park, Crawdaddy Cove, that is open year...

Pekin, Illinois
Reviewed 10 January 2017

Stayed here with my family and could not say enough about how much we enjoyed the stay. The water park is perfect for children under 10. Several water slides for all ages and a nice hot tub for mommy too! The water was a wonderful 89 degree and not "chemically". The room we book was a king size whirlpool suite...

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Helpful?
Thank sam61554
GeneralManagerps, Front Office Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you so much for letting us know about your stay at our location, Holiday Inn Madison West. We are very happy to hear that you enjoyed your stay with us as well as several of our amenities we have to offer, such as our indoor water park Crawdaddy Cove. Thank you for letting us know you enjoyed the suite...

Reviewed 10 January 2017 via mobile

We stayed here back in 2007 when my kids were really small and decided to stay again this year with my kids who are older teens, younger teens and Pre-teens. It was a good decision. We checked in to our family suite with bunk beds and the room was very nice. The younger kids loved the bunks. We had a...

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Helpful?
Thank BKTraveler2013
GeneralManagerps, Front Office Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you so much for taking the time to provide us with a review regarding your stay at our location, Holiday Inn Madison West. We are thrilled to hear that you enjoyed the time you spent at our location with your family! Thank you for mentioning the room type you were in, we have fourteen different room types at our...

wisconsin
Reviewed 3 January 2017

This hotel is great for families and couples. It has a very nice lobby area with a bar. They have amazing employees that work here. We have been coming the past 5 years and have never dealt with a bad employee. Lamar is AMAZING. From a question I sent before we arrived to helping us we checked out. He went...

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Helpful?
Thank beckmac23
GeneralManagerps, Front Office Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you very much for taking the time to provide us with a such a detailed review regarding your experience at our location, Holiday Inn Madison West. Thank you for personally mentioning our front desk staff member, Lamar, I will pass along how wonderful he made your stay. Thank you for also mentioning our indoor waterpark, Crawdaddy Cove, that is...

Bolingbrook, United States
Reviewed 12 November 2016

Perfect for my business west of Madison with a nice restaurant with a broad menu in same building. Noise was non-existent, 1st floor was quiet and upgraded to a whirlpool / sauna tub in the room. The internal computer WiFi was challenged at the peak hours but worked through that well. The Hotel has modern rooms but a grand hall...

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Helpful?
Thank Tom C
GeneralManagerps, Front Office Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you so much for taking the time to provide us with such a great review regarding your stay at our location, Holiday Inn Madison West. We are very happy to hear that our location has the appropriate accommodations for your business trips to Madison Wisconsin. Thank you for mentioning our onsite restaurant, Benvenuto's Italian Grill, that serves all three...

Cuba City, Wisconsin, United States
Reviewed 10 November 2016

Everyone here was super friendly and very accommodating. We got lucky and were upgraded to a pool side room, which I worried would be too loud, but you could barely hear it (at least from where we were). An added bonus to this is that our room had interior doors, both into the room and out to the pool. Housekeeping...

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Helpful?
Thank Kia H
GeneralManagerps, Front Office Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you so much for taking the time to provide us with such a detailed review regarding your stay at our location, Holiday Inn Madison West. We are very happy to hear that you enjoyed your stay and were able to take advantage of some of the amenities we have to offer, such as our indoor water park, Crawdaddy Cove,...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Hotel & Suites Madison West This upscale full service Madison, Wisconsin hotel is walking distance to dining and upscale shopping at the Greenway Station in Middleton, WI. Located less than 3 miles from the University of Wisconsin Madison Research Park and 5 miles from the University of WI Hospital & Clinics, Camp Randall Stadium & the downtown Madison, Wisconsin capitol. Complimentary daily shuttle to and from Epic Systems & other businesses, airport & attractions by pre-arrangement. Expect to be impressed at this Madison, WI hotel if you are visiting one of the areas nearby - 5 miles from the Kohl Center, Alliant Energy Center and a short drive to the Monona Terrace Convention Center and the Madison Overture Center. Spacious guest rooms with business amenities; free wireless in-room high-speed Internet access and free airport shuttle. 69 deluxe suites; whirlpool suites, two room suites and kid suites. Executive level business floor. On-site George's Chophouse Restaurant and Z Martini Piano Lobby Bar, room service and 4,000 square feet of elegant Madison, WI meeting space. Catering to the needs of business travelers with such unique programs as: our Monday - Thursday Priority Club Reception from 5 PM - 7 PM or our bonus point offers, see Priority Club rates for details. Traveling with your family? Enjoy this Wisconsin hotel's Indoor Water Park - Crawdaddy Cove! ... more   less 

Additional Information about Holiday Inn Hotel & Suites Madison West

Address: 1109 Fourier Drive, Madison, WI 53717
Region: United States > Wisconsin > Madison
Price Range: $166 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Madison West 3*
Number of rooms: 158
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Madison West
Holiday Inn Madison
Madison Holiday Inn
Hotel Style:
#17 Family Hotel in Madison
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Madison West staff and other travellers.
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Questions? Get answers from Holiday Inn Hotel & Suites Madison West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Kids Suite 2002 was perfect for adults with 2 young kids.”
 of 5 bubbles ericab934, 28 Jan 2017 | Read review
“For children ask for pool side room”
 of 5 bubbles sam61554, 10 Jan 2017 | Read review
“ask to have a room that overlooks or walks out to the pool area”
 of 5 bubbles beckmac23, 3 Jan 2017 | Read review
“1st floor is okay for noise”
 of 5 bubbles tomcL1591JT, 12 Nov 2016 | Read review
“Go for 4th floor unless you constantly want to hear people above you at night.”
 of 5 bubbles dawnjohn75, 24 Oct 2016 | Read review
5 of 5