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Holiday Inn Hotel & Suites Madison West

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334 Reviews from our TripAdvisor Community

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Showing 334: English reviews
Enola, Pennsylvania
Reviewed 27 May 2014

Stayed here one night in May 2014. Staff was very helpful in getting us to a nearby market to buy cheese. room was nice, beds comfortable. Great pool area but my husband and I forgot our suits. Would stay here again. Location is way outside of Madison.. if you are interested in walking the city streets, this is not the...

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Helpful?
1Thank Becky25_retired
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for staying with us while visiting the Madison area. We are located on Madison's west side just 3 blocks from over 25 stores and restaurants within walking distance. We also have our own Benvenuto's restaurant and bar on site where you can relax after a long day of driving or working. Our Crawdaddy Cove Waterpark offers something for...

Davenport, Iowa
Reviewed 25 May 2014

My husband & I stayed for our 11 year anniversary. We had a hot tub room. It had vaulted cielings an oversized hot tub and a walk in shower. It was beautiful! Service was friendly and even called our room to see if they could do anything else for us. The restaurant had incredible eggplant parmesan, and my husband loved...

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Helpful?
Thank Daisygurl7
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Congratulations on your wedding anniversary of 11 years and thank you for celebrating your special day at the Holiday Inn Hotel & Suites. Our spacious whirlpool pool rooms give you space to relax and enjoy your night away from home. The Benvenuto's restaurant is open for breakfast, lunch an dinner so you don't even have to leave the hotel. We...

Evergreen, Colorado
Reviewed 14 May 2014

We arrived last Saturday evening about 8:45 pm, and there were dozens of drunk people fighting and vomiting in the parking lot. We could not find a safe place to park, so I called the front desk to ask if a staff member could meet us somewhere other than the front door (I did not want my small kids to...

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Helpful?
Thank Annie R
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Dear Annie R, Thank you for taking the time to relay your comments regarding our property. I am pleased to know that you found our room comfortable and housekeeping service commendable. I am sorry to hear that the breakfast and elevator facility was a let down and fell below your expectations. We work diligently to ensure our facilities are well...

Marshfield, WI
Reviewed 11 May 2014

We were 1st put in a 3rd floor room and it was very noisy because it was full that day and there was also a wedding in the ballroom so we were moved to a 2nd floor room. It was quieter but the Tv's in the room didn't have all their channels working normally and in addition the beds were...

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Helpful?
Thank dannew692010
HIMSN, Wisco Hotel Group - Management at Holiday Inn Hotel & Suites Madison West, responded to this review

Mr. Newman - Thank you for the feedback regarding your stay at the Holiday Inn Madison. As you know, we have been corresponding via email/telephone/Facebook/Twitter regarding your experience and apologize that we were unable to meet your needs. As mentioned in our correspondence we have provided a discount, adjusted charges for your stay at the Baymont Inn & Suites and...

Columbus, Wisconsin
Reviewed 21 April 2014

Will never go back! I called in yesterday to inquire about swimming passes (for Crawdaddy Cove) and was told the hotel was pretty empty and nothing going on in the pool area, so it would be a good day to come. Called in again this morning to double check since we live a little over an hour away and was...

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Helpful?
1Thank J R
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

I would like to apologize that you were not given the correct information about our day pass policy when you called ahead to use the waterpark, and I am sorry that you drove to the hotel with your children and were not able to swim. We do ask that you always call ahead to make sure we are taking additional...

somecity
Reviewed 21 April 2014

We called ahead and were told that there would be no issue going to the waterpark so we drive over an hour with three small children and a very pregnant mom-to-be only to arrive and be told we couldn't get in. I would understand if they had mentioned the possibility on the phone but was highly disappointed with their complete...

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Helpful?
Thank TWad
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

I would like to apologize that you were not given the correct information about our day pass policy when you called ahead to use the waterpark, and I am sorry that you drove to the hotel with your children and were not able to swim. We do ask that you always call ahead to make sure we are taking additional...

Illinois
Reviewed 4 April 2014

Hi - This water park is a good family getaway! The water park is great for children, toddler through age 8 or nine. The main pool would suffice for children older. When older children get involved in the "kiddie" pool they can dominate the little children's playtime. Most importantly the kids loved it. Shallow water is great for little ones....

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5Thank 1PalapasOnTheBeach
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

We are happy you had the opportunity to stay at the Holiday Inn Hotel & Suites Madison West and enjoyed your stay and the waterpark area. It the a great getaway for families during spring break and just a weekend getaway. Parents can relax and not worry about their children getting lost at a large indoor play area. The hotel...

Reviewed 28 March 2014

We stay here quite often because the place is always very clean and the indoor water park is amazing the kids love it!!!!!! This is a very family/kid friendly hotel and I would recommend this hotel to everyone.... OUR FAMILY LOVE THE GET AWAYS TO THIS HOTEL!!!!! We have one planned for next month aready :)

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1Thank drichardson8170
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Crawdaddy Cove Waterpark located in the Holiday Inn Hotel & Suites is the perfect family getaway for kids and families of all ages. The hotel offers a variety of guest room types from family suites, kids suites or split kings so the adults have a little privacy. Adults can relax and unwind at Benvenuto's and enjoy breakfast, lunch and dinner...

Crystal Lake, Illinois, United States
Reviewed 27 March 2014

Our family has been visiting the Holiday Inn & Suites, Madison West for more than five years now and every time we visit our expectations are exceeded. We usually travel about once per year, but some years have made three trips, all because we feel like we are treated with the most welcoming manner and we know our family will...

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Helpful?
2Thank SuperMommyJen5
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Thank you for staying at the Holiday Inn Hotel & Suites Madison - we are happy to hear you enjoyed your stay at the hotel - and we appreciate your great feed back about the hotel, employees & restaurant. It is the perfect getaway for small children. Our restaurant Benvenuto's Italian Grill offers the Kids Eat Free Program so you...

Eagan, Minnesota
Reviewed 17 March 2014

We were meeting friend for a minivacation. Our kids were all under 7 and the "water park" was great for them. They have lifeguards and a few small slides for the little ones. There also seemed to be a bunch of sports teams staying there and that led to some aggressive play by some older kids. Our room had two...

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Helpful?
Thank GFKelly
GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison West, responded to this review

Crawdaddy Cove Waterpark is the perfect family getaway for children of all ages especially children 10 and under. Our boat area offers 2 small slides and fountains to play in and is 0 depth - great for toddlers and parents to play. Relax in the whirlpool or play games in the game area. The hotel offers a variety of guest...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Hotel & Suites Madison West This upscale full service Madison, Wisconsin hotel is walking distance to dining and upscale shopping at the Greenway Station in Middleton, WI. Located less than 3 miles from the University of Wisconsin Madison Research Park and 5 miles from the University of WI Hospital & Clinics, Camp Randall Stadium & the downtown Madison, Wisconsin capitol. Complimentary daily shuttle to and from Epic Systems & other businesses, airport & attractions by pre-arrangement. Expect to be impressed at this Madison, WI hotel if you are visiting one of the areas nearby - 5 miles from the Kohl Center, Alliant Energy Center and a short drive to the Monona Terrace Convention Center and the Madison Overture Center. Spacious guest rooms with business amenities; free wireless in-room high-speed Internet access and free airport shuttle. 69 deluxe suites; whirlpool suites, two room suites and kid suites. Executive level business floor. On-site George's Chophouse Restaurant and Z Martini Piano Lobby Bar, room service and 4,000 square feet of elegant Madison, WI meeting space. Catering to the needs of business travelers with such unique programs as: our Monday - Thursday Priority Club Reception from 5 PM - 7 PM or our bonus point offers, see Priority Club rates for details. Traveling with your family? Enjoy this Wisconsin hotel's Indoor Water Park - Crawdaddy Cove! ... more   less 

Additional Information about Holiday Inn Hotel & Suites Madison West

Address: 1109 Fourier Drive, Madison, WI 53717
Region: United States > Wisconsin > Madison
Price Range: $171 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Madison West 3*
Number of rooms: 158
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Madison West
Holiday Inn Madison
Madison Holiday Inn
Hotel Style:
#17 Family Hotel in Madison
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Madison West staff and other travellers.
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Questions? Get answers from Holiday Inn Hotel & Suites Madison West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the ground floor.”
Accountname24, 7 Mar 2017 | Read review
“You may want to ask for a room with a window (not poolside).”
jennifermoa2016, 26 Feb 2017 | Read review
“Kids Suite 2002 was perfect for adults with 2 young kids.”
ericab934, 28 Jan 2017 | Read review
“For children ask for pool side room”
sam61554, 10 Jan 2017 | Read review
“ask to have a room that overlooks or walks out to the pool area”
beckmac23, 3 Jan 2017 | Read review
5 of 5