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All reviewspool areakids eat freebunk bedsthe indoor water parklifeguard on dutyfamily suiteattached restaurantmadison westexecutive levelwest sideon site restaurantmini fridge and microwavelarge bathroomking roomfree drinksi highly recommend this hoteldells
My kids, friends, and I were in town for a Steampunk convention, and we booked rooms at this hotel because the main event facility was full up. I didn't know what to expect, but from the moment we walked in the front door, we felt...More
Response from GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison WestResponded November 20, 2014
Thank you for staying with us during your visit to Madison. The hotel offers something for everyone. Our Indoor Waterpark is perfect for kids of all ages - the 0 depth pool is great for toddlers. Benvenuto's Italian Restaurant is open for breakfast, lunch &...More
I travel for work, and this is a great hotel to stay when in Madison. I love the attached restaurant that you can order room service from. The Beds are comfy, and the rooms are clean. The shuttle goes to the capital which makes for...More
Thank Bonnie A
Response from GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison WestResponded November 7, 2014
Thank you for writings such a fantastic review!
We are excited to hear how you have been coming, and will continue to come back to visit us here based on the wonderful experiences you continue to receive!
The Benvenuots Italian Grille is open for breakfast,...More
This staff at this hotel are so friendly and helpful - including the van drivers willing to give u a ride where ever you need to be. The room and reception areas were very clean. Definitely staying there again next time I'm in Madison!!More
Response from GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison WestResponded November 6, 2014
Thank you for writing such a wonderful review. We are happy to hear that you found our property to be clean, efficient, with friendly and helpful service from everyone you encountered.
Since we are so conveniently located off 12/18 close to dining, shopping, nightlife, downtown/capitol,...More
It's a Holiday Inn and we expect Holiday Inns to be nice and this particular hotel met our expectations. Desk staff was very nice, there was a lounge area with a bar in the lobby and coffee was avail. Shuttles were provided if needed. It...More
1 Thank Bountiful-IA
Response from GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison WestResponded October 19, 2014
Thank you for taking the time to write such a great review.
We will be sharing your comments with the Front Desk staff members you mentioned. We are always happy to hear how our staff members provided you with a friendly, professional experience.
This is a neat hotel. It is very outdated with brass and floral print everywhere but surprising well kept. If you have small kids (ages 1-6) the small water slides are perfect and finally a hotel water park that is not freezing cold. Don't have...More
1 Thank Waleed W
Response from GeneralManagerps, Manager at Holiday Inn Hotel & Suites Madison WestResponded October 15, 2014
Thank you for taking the time to write such a great review. We are happy you found the Crawdaddy Cove Waterpark located inside the Holiday Inn Hotel & Suites Madison West to be such a little gem. We offer a number of private and...More
Response from Brandywine2 | Reviewed this property |
Sorry to be so late in getting back to you. I believe the passes are free if you are guests in the hotel. We've had guests join us from outside the hotel and we used the passes for their kids as we didn't have kids with us.