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Sheraton Madison Hotel

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Traveller (97)
Room & Suite (46)
Dining (6)
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Overview
  • Excellent38%
  • Very good33%
  • Average18%
  • Poor8%
  • Terrible3%
Travellers talk about
“the club lounge”(47 reviews)
“front desk”(165 reviews)
“starbucks coffee”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Sheraton Madison Hotel
Special Offer:Breakfast for 2 Included
Hotel deals
Offers from Sheraton Madison Hotel
Special Offer:Breakfast for 2 Included
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Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (894)
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Traveller rating
318
293
167
75
32
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318
293
167
75
32
Show reviews that mention
All reviewsthe club loungefront deskstarbucks coffeebike pathshuttle servicealliant energy centerclose to downtownlake mononabit datedhotel barshower headbed was very comfortablepool and hot tubfitness centerdefinitely stay here againjosephinelobby
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351 - 355 of 885 reviews
Reviewed 22 February 2015

Last year we stayed at this Sheraton and the service and Club floor amenities were good. This time the shower tub handle did not work when I pulled it out - even if I pulled as hard as I could. I called the day manager...More

1  Thank travelingwriter101
Response from Lisa W, General Manager at Sheraton Madison HotelResponded 24 February 2015

Thank you for taking the time to share your feedback from your recent stay with us. I sincerely apologize for your stay not meeting your expectations, and I will be sure to share your feedback to out team during our next departmental meeting. We will...More

Reviewed 20 February 2015

We felt this hotel was very comfortable with a warm pool and comfortable bed. We had an issue with our room block and Liz at the front desk took care of it for us and was very helpful and kind. The food at the restaurant...More

Thank Sea4444
Response from Lisa W, General Manager at Sheraton Madison HotelResponded 24 February 2015

Thank you for this nice review! We are pleased to hear that you found your recent stay with us enjoyable and our amenities convenient. I will be sure to pass along your compliments to this particular associate. We look forward to seeing you again in...More

Reviewed 13 February 2015

The hotel itself was fine. My son enjoyed the pool. The bar was pretty standard. I did leave my coat in my room and called the next day. Despite giving them my credit card to send it to me, nothing happened for two weeks. Several...More

Thank sean e
Response from Lisa W, General Manager at Sheraton Madison HotelResponded 24 February 2015

Thank you for sharing your comments from your recent stay with us. I sincerely apologize for the lack of communication regarding your coat. I will be sure to speak with our Shipping and Receiving department to get these issues fixed. Please feel free to contact...More

Reviewed 11 February 2015

I would recommend this hotel and probably stay here again, but during our last stay, we experienced some problems. First, the toliet in our room didn't flush. Second, the remote control for the TV in our room worked quite poorly. Lastly, the Starbucks counter in...More

Thank Esider
Response from Lisa W, General Manager at Sheraton Madison HotelResponded 24 February 2015

Thank you for taking the time to share your thoughts with us. I would like to apologize for your room not meeting your expectations and I will be sure to share your comments with our engineering department. We hope to see you again soon. Kind...More

Reviewed 7 February 2015

I dont normally write reviews but had to write and compliment the great service I received at the Sheraton in Madison during my recent stay. I often stay at hotels due to traveling for work and rarely find the kindness and attention to detail that...More

Thank Bryantpetersen
Response from Lisa W, General Manager at Sheraton Madison HotelResponded 9 February 2015

Thank you for such a wonderful review! We are delighted to hear that you found your recent stay wtih us so enjoyable, and our customer service to be memorable. I will be sure to share your compliments with these associates, and we look forward to...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Room Service
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$108 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Madison
#25 Business Hotel in Madison
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$108 - US$284 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Madison
#25 Business Hotel in Madison
Room types
Suites, Non-Smoking Rooms
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Traveller (97)
Room & Suite (46)
Dining (6)
Pool & Beach (5)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
chandra1221
July 16, 2015|
Answer
Response from Lisa W | Property representative |
We do provide refrigerators complimentary for our guests based upon availability. These are small refrigerators, so if you are looking for larger, they may be an additional fee. Please feel free to contact me directly and I... More
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Votes
Room Tips
"Great service, nice property, fairly priced"
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"Your choice is parking lot and 4 lane road or railway - I chose the former (odd numbers)"
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"Upper floor are more quite"
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"Higher the better"
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