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All reviewsfree drinksfront deskfree happy hourroom was cleanwest sidehot tubcomfortable hotelmadison westlabor day weekendpool area isone night staynice sizehot itemsnice breakfastgreat place to stayvery nice staygreat room
Have stayed here for several years while visiting Madison. I felt the hotel was a little dated on previous trips, but have a nice room and wonder if they updated the hotel. Have a great room.
Very nice and courteous staff. Enjoy the happy hour...More
Thank Chris J
Response from Kristen L, Manager at Comfort Suites Madison WestResponded October 3, 2017
Dear Chris J,
Thanks so much for your feed back! We have updated the case good in all of our sleeping rooms, and plan on doing an update on hallways and guest room carpeting this next year. I will make sure to share your kind...More
Overall, this is a solid hotel with a nice breakfast as well as a happy hour. The hotel is somewhat dated and could use some upgraded décor. However, everything was clean. The mattresses were a bit on the soft side. The staff was very nice.More
Thank Lori Ann M
Response from Kristen L, Manager at Comfort Suites Madison WestResponded September 26, 2017
Dear Lori Ann M,
Thank you for taking the time to leave us some positive feedback! I am excited to say we will be renovating those exact areas with new carpeting and decor this upcoming year!
Hope to see you the next time you are...More
This hotel met all our needs. We had a quiet, clean room on the 3rd floor, free breakfast, comfortable bed, small fridge in room, and a spacious bath. Also available a pool, exercise room, and a Happy Hour with free beverages. All this at a...More
Response from Kristen L, Manager at Comfort Suites Madison WestResponded September 23, 2017
Thank you so much for the lovely review. We are delighted that you enjoyed your stay!
Hope to see you next time you are visiting Madison!
We stayed here when in Madison for the badger game on labor day weekend. Courteous staff and clean spacious rooms. Our room had a sitting area with a sofa sleeper. The happy hour and breakfast were great. The kids loved the pool. The only downside...More
Response from Kristen L, Manager at Comfort Suites Madison WestResponded September 10, 2017
We appreciate you taking the time to let us know how we are doing! Your feedback will definitely be shared with our head shuttle man for future game day shuttles. Thank you for all the kind words of the hotel and it's amenities....More
The hotel staff was awesome, free breakfast was great, pool and hot tub huge, free drinks for hotel guests from 5-7 at night. Rooms were clean, front desk person was helpful, Many restaurants, shopping, malls, bars to see in this area.
Thank Curtis C
Response from Kristen L, Manager at Comfort Suites Madison WestResponded September 2, 2017
We love your feedback and thank you so much for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.