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La Quinta Inn & Suites Madison American Center

Traveller (87)
Room & Suite (61)
Video (1)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Free parking
Fitness Centre with Gym / Workout Room
Breakfast included
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Airport transportation
Banquet Room
Business Centre with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Quiet
Mid-range
HOTEL CLASS

Location

Full view
Contact
5217 E Terrace Dr, Madison, WI 53718-8339
Getting there
Dane County Regional Airport9 km
See all nearby hotels
938Reviews
116Photos
5Q+A
71Room tips
Traveller rating
  • 468
  • 246
  • 116
  • 66
  • 39
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
There isn't enough room to tell about our experiences!! The housekeeping and the van driver and the hotel bartender were Amazing!! All other staff are rude liars! Saying they will comp 25% only to pretend she didn't know you and hadn't talked to you before. Absolutely
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Review collected in partnership with this hotel
Response from lqgm53718, General Manager at La Quinta Inn & Suites Madison American Center
Responded 1 week ago
Thank you for the feedback. I am sorry if you were promised a 25% discount, but did not receive it. If you can call the hotel, we can get it fixed, please ask to speak to the General Manager. I would also like to address any lies you felt you received as well. I am also not aware of a mouse being found in a room. I apologize that you had a poor experience and hope to be able to have a conversation regarding all of this.
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I was checking my Mom in before flying out the next morning. They were very nice, making sure the arrangements to get her to the airport were verified. They apologized for not having a first floor ADA room, but the hotel has an elevator, to that wasn't a problem. They let
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Review collected in partnership with this hotel
Response from lqgm53718, General Manager at La Quinta Inn & Suites Madison American Center
Responded 1 week ago
Thank you for your feedback. We appreciate knowing your mom was well taken care of! We are happy she enjoyed her stay, and hope to see you again in the near future!
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I have stayed there for annually since they opened. It is always clean, comfortable and friendly. I bring basketball teams to this hotel every year and it has been consistently a great place and enjoyed by all my families.
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Review collected in partnership with this hotel
Response from lqgm53718, General Manager at La Quinta Inn & Suites Madison American Center
Responded 3 weeks ago
Thank you much for the compliments. We are so pleased to have you as such loyal guests. We are honored you choose us to handle your group each year!
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Rude staff .unclean or ragged bedding on pull out. Made to feel guilty when asking for clean linen on pull out and mentioned mattress in bad shape was told they are all like that can refund you to go elsewhere
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Review collected in partnership with this hotel
Response from lqgm53718, General Manager at La Quinta Inn & Suites Madison American Center
Responded 3 weeks ago
I am very sorry the staff did not help you and offered to have you stay elsewhere. I will use your comments to retrain the staff on the correct way to handle this! Please call and let me know if there is more we can do to make this situation better.
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Pretty decent hotel - a few years ago it was starting to get a little rough, but they have been fixing it up. We enjoyed our stay there. Easy to get to, Spacious rooms and bathrooms. We were there for 3 nights, but didn't spend much time at the hotel. The rooms either have
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Response from lqgm53718, General Manager at La Quinta Inn & Suites Madison American Center
Responded 4 weeks ago
Thank you for the feedback. We are pleased you enjoyed the hotel. We hope to see you again in the near future!
Read more
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Side of chair in room
Plug to the microwave - was partially plugged into the electrical socket.
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12345613
Do you offer a shuttle to Camp Randall Stadium?
Our shuttle does not go to Camp Randall
0 votes
Show all answers
They have jetted tub suites. The tub is right out on your room....and takes awhile to fill. It's noisy so crank the volume of the tv.
0 votes
Is there an extra charge for the jacuzzi suites? How large are the tubs?
"King bed suite"
"Don't count on a decent breakfast experience."
"Reasonable with HUGE breakfast"
"I only dropped the rating on rooms due to the loud HVAC. Otherwise it was very clean."
"Clean bathrooms better"
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12345615
PRICE RANGE
US$90 - US$139 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la quinta inn & suites madison american hotel madisonla quinta inn and suites madison american centerla quinta madisonmadison la quinta
LOCATION
United StatesWisconsinMadison
NUMBER OF ROOMS
120
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