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Magnuson Grand Hotel

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1 room 2 adults 0 children
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Magnuson Grand Hotel
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150 Reviews from our TripAdvisor Community

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There are newer reviews for Magnuson Grand Hotel
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Showing 149: English reviews
Reviewed 17 August 2016 via mobile

We haven't been here for a few years after a very bad experience with very rude employees. We decided to give them another try. Very much improved. Check in went very fast even though the poor girl had to deal with rude drunk people before us. She kept very calm even with the phone ringing like crazy and these guys...

Thank Sandy T
Ingrid R, Manager at Magnuson Grand Hotel, responded to this review

I'm thrilled you gave us a second chance, Sandy! We've been working hard at perfecting our guest's stay, and I'm glad my team gave you the service you deserve. Looking forward to having you back next time! Sincerely, Ingrid, Manager

Walla Walla
Reviewed 14 August 2016 via mobile

Arrived at 9:30 pm on a Friday night. No desk attendant on hand to check us in. Two other parties arrived at the same time. Rang the bell several times and no attendant came. Finally called the front desk from the house phone. Pretty soon two female employees meandered to the desk. No apology/reason for absence was given. The first...

2Thank chalkjb
Ingrid R, Manager at Magnuson Grand Hotel, responded to this review

Though a few months have passed, I wanted to apologize for all the front desk confusion. I'm disappointed my team wasn't on hand at such a reasonable time. I'm not quite sure why you were told two completely different things about your payment, but I've been doing my best to make sure my team is better organized with our guests'...

Schaghticoke, New York
Reviewed 4 August 2016

Older hotel, some maintenance issues, including peeling ceiling in bathroom, though room clean. Good TV, free breakfast (though breakfast area not kept that tidy, and selection minimal -- biscuits with gravy and breads, no pastries). It is on a back road, after the entrance to a Harley-Davidson dealership and before the well-hidden entrance to the local Ho-Chunk Casino. Finally, it...

Thank Deejub
Eau Claire, United States
Reviewed 2 August 2016

This hotel was great for the price. It was a little worn out, but had everything we needed. The hotel staff was great and very accommodating. They have a very large breakfast area that they let us use as a gathering place (we were there with a baseball team). We were able to bring down food and coolers; they were...

Thank Laura B
Winnipeg, Canada
Reviewed 1 August 2016

No issues with anything regarding this hotel. It fully met all of the standard inexpensive hotel checkpoints. Staff were polite, room was clean, and there was a real breakfast included. We did not use the pool, nor did we eat breakfast at the hotel itself.

Thank Aristandra
Eau Claire, Wisconsin
Reviewed 1 August 2016

We checked in later in the evening....sketchy people in the parking lot. Hotel seems old and worn out but they try to keep it up. Rooms are ok but have a musty smell. Breakfast wasn't very good. I would probably pass on staying here again but would do if nothing else available.

Thank starfish614
Reviewed 30 July 2016

One of the best hotel stays I have ever had. The staff was attentive and friendly. The facility was clean and nicely decorated. The rooms were comfortable and spacious enough for 2 adults and 2 kids. When the air conditioning was not working properly in our room we called the front desk. The maintenance man came within 10 minutes. It...

1Thank Barbara B
Reviewed 27 July 2016 via mobile

The management is horrible to deal with. We were corresponding with them about blocking rooms for a wedding. They told me that they had 10 available. They asked for contact info and said that they would get it set up. We sent the info asked for. When guests started booking rooms, they were told there were none. And after speaking...

1Thank mrsdutchie
Madison, Wisconsin
Reviewed 27 June 2016

Unfortunately, our experience using the Magnuson Grand for our wedding block was just a mess in every sense of the word. We had chosen them because they were close to our venue and provided a shuttle for free to our guests – in hindsight, we would rather have paid an extra expense to hire a professional shuttle service and found...

Thank amandalynn626
Ingrid R, Manager at Magnuson Grand Hotel, responded to this review

Though some time has passed, I wanted to once again apologize for your wedding arrangements going array, Amanda. I've already responded to your post on Yelp, but I still wanted to let you know that we've been working hard to improve things over the past few months since you stayed with us. I'm sure if you came back you'd be...

WHitehorse, Yukon Canada
Reviewed 25 June 2016

Rooms were not too bad although I found a long black hair in the bathtub. Room were roomy and beds were comfy. Breakfast was not a great experience. Tried to make a pancake after a man tried to make one as well. Neither of us had any luck and nobody from the hotel was there monitoring.

Thank JocelynCostello

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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Casino and Gambling
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Under new management and new renovations. A complimentary hot breakfast is served early each morning. In addition to indoor pool and hot tub, Magnuson Grand Hotel Madison provides 24-hour fitness room and business center with complimentary fax and copy service. Magnuson Grand Hotel Madison also features conference rooms and party rooms. Flat screen television in lobby. The property has a knowledgeable 24-hour front desk staff eager to help guests with any questions. Wine, champagne and beer available on site until 2am. Many packages available including golf packages and casino packages. Frequent stay program and discounts available upon request. Rate match guarantee program available upon request. ... more   less 

Additional Information about Magnuson Grand Hotel

Address: 3510 Millpond Road, Madison, WI 53718-6810 (Formerly Grand Hotel Madison)
Region: United States > Wisconsin > Madison
Price Range: $96 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Magnuson Grand Hotel 2.5*
Number of rooms: 100
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Also Known As:
Magnuson Grand Madison
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Questions & Answers

Here's what travellers have asked, with answers from Magnuson Grand Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay on the top floor if you can”
lognshadow73, 22 Apr 2016 | Read review
“Rooms at the Cambria Suites for the same price were luxury vs. this abysmal dump.”
311marij, 8 Feb 2016 | Read review
“Don't stay here!”
lindalA3112HY, 13 Oct 2015 | Read review
“Staying again this weekend!!!!”
gregoryb327, 31 Aug 2015 | Read review
“Home wood suites is next door and much more modern. Wifi is super slow.”
346mariej, 1 Jul 2015 | Read review
5 of 5