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BEST WESTERN East Towne Suites

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#13 of 61 Hotels in Madison
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN East Towne Suites
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604 Reviews from our TripAdvisor Community

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Showing 598: English reviews
Antigo, Wisconsin
Reviewed 16 May 2016

Clean, Comfy. Good Breakfast. Hotel was booked solid as it was UW Madison graduation. Thought hotel would be noisy and crazy parking. Was pleasantly surprised that it was quiet and there was plenty of parking. Lots of restaurants within walking distance and a nice mall very close as well.

Review collected in partnership with Best Western
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Helpful?
Thank Connie S
Cherry Hill, United States
Reviewed 14 May 2016

I spent two weeks driving across the country, from California to New Jersey. I stayed at several different hotels. Out of all the hotels in which I stayed, I was most pleasantly surprised by the Best Western in Madison, Wisconsin. All of the hotels I stayed in charged between $60-110 a night. This BW East Towne Suites was right in...

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Thank Richard R
Milwaukee, United States
Reviewed 12 May 2016

Upon arrival, the staff went through the motions of getting me checked in, but would clearly rather have been somewhere else or talking to each other rather than helping me. The condition of the flooring in the room needed to be fixed/replaced, and the Quality of the TV in the room was poor. Other than those things, the stay was...

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Helpful?
Thank Lon K
Seth C, Manager at BEST WESTERN East Towne Suites, responded to this review

I'm so sorry that you were not happy with you stay. Please feel free to contact me directly if I can help with anything.

Rhinelander, United States
Reviewed 6 May 2016

Always stay here when in Madison. The location is perfect, staff are friendly and accommodating. Rooms are clean and most are updated. The breakfast offers a nice variety. The pool area is always clean. Above all the staff and warm welcoming feeling is why I keep coming back.

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Thank Kim S
Grand Junction, CO
Reviewed 2 May 2016

I recently stayed at this property for seven days while I visited family. Two of those days were unexpected due to airline cancellation at the last minute. The staff couldn't have been more helpful. This hotel's appearance is date, inside and out, but do not let that keep you from staying here! It is spotless, and the quietest property I...

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Thank boxermom4
Reviewed 1 May 2016

Best staff ever! We forgot some items in the rooms but the house keeping and front desk staff were kind enough to call while we were still in town. We drove back and picked up those items. Gotta love the Midwest values. Thanks you Jon and the house keeping staff!

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Thank jebrilkellyb
St Paul MN
Reviewed 30 April 2016

Easy access coming into Madison. The staff was most accommodating and the room was great. A group of high schools students were staying that evening also, We requested a room away from the students and the staff honored our request. As it turned out, the students were not an issue. A good breakfast, and on our way.

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Thank infrequentflyers5
Cottage Grove, United States
Reviewed 25 April 2016

The staff was very accommodating and Seth went out of his way to make our stay great !! The complimentary breakfast was much better than I expected. Hotel is close to East Towne Mall and many restaurants. We will definitely stay at Best Western Madison again.

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Thank Deb K
Reviewed 18 April 2016

Good location, right off I90/94. plenty of restaurants around, nice clean facility. Excellent hot breakfast with real plates & silver ware. The room was clean, the bathroom is on small side, and the lighting is dim. The mattresses were ok, but are due to be replaced. The staff was all great and very helpful.

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Thank 357errinf
Woodbury, United States
Reviewed 15 April 2016

This hotel is just looking "tired".....poor quality towels.....back door could be opened without a keycard....breakfast was mediocre at best. The only reason we stay here is because they allow dogs and we can get a 2 room suite with a king bed. But I will be looking around before we book here again.

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Thank Vicki F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about BEST WESTERN East Towne Suites

Address: 4801 Annamark Drive, Madison, WI 53704
Region: United States > Wisconsin > Madison
Price Range: $100 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN East Towne Suites 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Best Western East Towne Hotel Madison
Best Western Madison
Madison Best Western
Hotel Style:
#1 Best Value Hotel in Madison
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN East Towne Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN East Towne Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King bed with a suite.”
 of 5 bubbles thomask549, 23 Feb 2017 | Read review
“Might want to see if you can upgrade rooms for a bigger bathroom.”
 of 5 bubbles patrickmC8967DS, 20 Dec 2016 | Read review
“We thought fourth floor was quiet.”
 of 5 bubbles V2513ZPdavidh, 2 Nov 2016 | Read review
“. AC does its job quickly but keep it on low or you may come back to the Arctic.”
 of 5 bubbles marggus5050, 24 Oct 2016 | Read review
“Room with a Patio for people who smoke”
 of 5 bubbles rockanroll4u, 13 Sep 2016 | Read review
5 of 5