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Country Inn & Suites by Radisson, Madison, WI

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400 River Pl, Madison, WI 53716-4028
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (48)
Room & Suite (24)
Pool & Beach (2)
Travel safe during COVID-19
A note from Country Inn & Suites by Radisson, Madison, WI
Updated 20-07-21

About

#41 of 67 hotels in Madison
Location
Cleanliness
Service
Value
Feel at home when you stay at the Country Inn & Suites By Carlson in Madison, WI. Each room features a king or two queen size beds with a microwave, refrigerator, coffeemaker, hair dryer, iron and ironing board. The Free High Speed Internet Access will keep you in touch with work or family. The great central location is just minutes from Downtown Madison, University of Wisconsin and the State Capitol.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Vending machine
Business Centre with Internet Access
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Spanish
459Reviews2Q+A38Room tips
Traveller rating
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Popular mentions
Bee H wrote a review Jan. 4
Cottage Grove, Wisconsin35 contributions13 helpful votes
Stayed here for two nights. Came back after being gone all day to find no one had come to clean our room, make the beds, empty the trash, or replace the soiled towels and washcloths. When we asked the staff person at the front desk why our room hadn’t been cleaned she shrugged her shoulders and said “I don’t really know what’s going on” followed by “do you need anything?” The motel seemed to have only a few people staying at it so perhaps management didn’t feel like paying someone to clean a couple of rooms. Will not be staying here again
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Date of stay: January 2021Trip type: Travelled on business
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Response from Corporate Customer Care Corporate Customer Care, Owner at Country Inn & Suites by Radisson, Madison, WI
Responded 1 week ago
Thank you for taking the time to write a review. It saddens us to think that your stay was anything less than pleasing due to the cleanliness and condition of the room as well as the level of staff service you received at that time. We understand perfectly how you felt and we see how it has affected the quality of your overall stay. We do the best we can to cater to all guest needs and fulfill each request as much as possible. Please accept our sincerest apologies for any inconvenience this may have caused you. We appreciate this feedback and will use it in further improving the quality of our hotel. We hope that you can give us another opportunity to host you and give you a more favorable impression of us in the future.
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Brian F wrote a review Jul. 2020
White Bear Lake, United States2 contributions
To many issues with hotel, staff and amenities: Pool & workout room closed with no explanation and front desk workers had no idea why? No discount offered. Asked to wear a mask, which is fine, but then how come evening and early morning staff didn't wear masks or cleaning staff did not wear masks? Dirty floors and bugs all over West entrance area that sat that way for my entire 2-day stay with no cleaning. West entrance door latch does not close properly allowing anyone to gain entrance to hotel "Breakfast to go" was terrible, Apple was old and mushy and other items were less than desirable. Understand under the Covid, but it was cheap substitute for a real breakfast. Room AC was preset to 60º F and freezing when I arrived, had to turn heat on to warm up room despite 90º day outside. With less than 12 cars in the lot both days of my stay, I would expect the hotel to be immaculately maintained.....it wasn't. A lot of potential, but someone needs to address these issues and be meticulious on cleanliness.
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Review collected in partnership with Country Inns & Suites By Radisson
Date of stay: June 2020
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Susan T wrote a review May 2020
Hazel Green, Wisconsin5 contributions1 helpful vote
We stayed there four nights, following my sons surgery. We did have a few issues, but every issue we had, the staff quickly solved! We felt they definitely wanted us to have the best experience we could have! Our room was nice, comfortable, and we loved the little pond outback with the fountain! It made for a nice walk around to the lake! Steven and Lauren at the front desk, we’re very accommodating and friendly! Our housekeeper, Tumasa (sp) was awesome and quick to replace anything we needed replacing, with a big smile on her face! The location was perfect, everything you would need is right there, lots of restaurants, and grocery store! We definitely would stay there again! 😊
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Date of stay: May 2020Trip type: Travelled with family
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cmjohnson57 wrote a review Mar. 2020
Wausau, Wisconsin
Kids bought us great tickets for the concert. It was cancelled. Already checked in. Made the most out of Madison. took Uber to State Street. Acted like a kid again. Had a great time. Went back to our room and we were happy there was something to eat and check out time was not until 12 noon.
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Review collected in partnership with Country Inns & Suites By Radisson
Date of stay: March 2020
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JulieMorgantown_WV wrote a review Mar. 2020
Ames, Iowa31 contributions5 helpful votes
Stayed overnight March 6th and was sorely disappointed. Bathroom was grimy and floor and inside the toilet dirty. Bathroom clearly not maintained or scrubbed down. Grime in the floor tiles. Gross in the corners. TV was not working in bedroom. Carpet old and felt nasty. Also very loud gathering in lobby with about 30 people at 10:30 at night - was so loud couldn’t even hear clerk at check-in. Clerk acted disconcerted and helpless to control situation. Very disappointed with status of room and when we tried to share our view before check out next morning at 7:30 am, NO one was available at front desk- deserted! Sadly, I will not ever stay here again and probably will avoid staying at Country Inn & Suites again. Not sure if this is just a rotten apple because I have had good experiences with this chain in past.
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Date of stay: March 2020Trip type: Travelled with family
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Response from RadissonHotelGroup, Customer Care at Country Inn & Suites by Radisson, Madison, WI
Responded Mar. 25, 2020
Dear JulieMorgantown_WV, We are very sorry the cleanliness of your room wasn't up to our typical standards and I apologize for the negative impression we gave you. We will use your comments about your check in and check out experience and the condition of the room as a training opportunity with our front desk and housekeeping teams.
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PRICE RANGE
US$96 - US$171 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
country inn & suites by carlson, madison hotel madison, country inn and suites by carlson, madison, country inn monona, monona country inn
LOCATION
United StatesWisconsinMadison
NUMBER OF ROOMS
87
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Frequently Asked Questions about Country Inn & Suites by Radisson, Madison, WI
Which popular attractions are close to Country Inn & Suites by Radisson, Madison, WI?
Nearby attractions include Aldo Leopold Nature Center (0.8 km) and The Tasting Room (0.9 km).
What are some of the property amenities at Country Inn & Suites by Radisson, Madison, WI?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Country Inn & Suites by Radisson, Madison, WI?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Country Inn & Suites by Radisson, Madison, WI?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Country Inn & Suites by Radisson, Madison, WI?
Yes, free parking is available to guests.
What are some restaurants close to Country Inn & Suites by Radisson, Madison, WI?
Conveniently located restaurants include Swad Indian Restaurant, Angelo's, and Waypoint Public House.
Are there opportunities to exercise at Country Inn & Suites by Radisson, Madison, WI?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Country Inn & Suites by Radisson, Madison, WI?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Country Inn & Suites by Radisson, Madison, WI?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Country Inn & Suites by Radisson, Madison, WI offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Country Inn & Suites by Radisson, Madison, WI?
The staff speaks multiple languages, including English and Spanish.