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Courtyard Madison East

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#23 of 61 Hotels in Madison
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Courtyard Madison East
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260 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Madison East
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Showing 258: English reviews
Eau Claire, Wisconsin
Reviewed 29 April 2013

Our overnight family stay was very relaxing. We enjoyed an immaculate, very comfortable room decorated in fun modern decor and colors. The front desk supplied us a tiny-sized screwdriver that saved the day for us, and again offered excellent service after we departed and had traveled several hours when we realized my husband's cell phone was missing. I called his...

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Helpful?
Thank Julie C
gopgenorth, Manager at Courtyard Madison East, responded to this review

Thank you for the positive feedback. We take pride at Courtyard Madison East in delivering exceptional service in every department as you found out. I'm glad we were able to help you with the screwdriver and send your phone back. We looked into our pool sensors and they are operational. Thank you again for the feedback and we look forward...

Whitefish Bay, Wisconsin
Reviewed 28 April 2013

Overnight stay was great at this hotel. Numerous amenities including breakfast and happy hour made our stay really enjoyable. Clean, comfortable place with super friendly and accomodating staff make this hotel one we will definitely revisit.

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Helpful?
Thank Tim K
gopgenorth, Manager at Courtyard Madison East, responded to this review

Thank you for the "fantastic" feedback. We take pride at Courtyard Madison East in delivering exceptional service in every department. I am glad you were able to use our amenities such and breakfast and happy hour. Thank you again for the feedback and we look forward to seeing you again soon. Please do not hesitate to contact me if I...

Reviewed 26 April 2013 via mobile

I stayed for four nights at the Courtyard. This is not my usual hotel in Madison but due to pricing I had to go elsewhere. This courtyard is of the newer design featuring the business-traveler-friendly lobby for eating/relaxing as well as the fall-color rooms. Everything was modern and functioning. The sink space is a bit small for toiletries/make up but...

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Helpful?
1Thank Peekie45
gopgenorth, Manager at Courtyard Madison East, responded to this review

Thank you for the positive feedback. I'm happy to hear you received great service and enjoyed the new Courtyard design. We take pride at Courtyard Madison East in delivering exceptional service in every department. Thank you again for the feedback and we look forward to seeing you again soon. Please do not hesitate to contact me if I can be...

Houston, Texas
Reviewed 22 April 2013

The beds, room and bathroom were all immaculate, Naomi in the bistro was spot on for all my beverages and the meal prepared by her was fantastic as well, Will be recommending my associates stay at the Courtyard Marriott!

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1Thank midwest161
gopgenorth, Manager at Courtyard Madison East, responded to this review

Thank you for the positive feedback. We take pride at Courtyard Madison East in delivering exceptional service in every department, as you found out Naomi is great. Thank you again for the feedback and we look forward to seeing you again soon. Please do not hesitate to contact me if I can be of additional assistance, now or in the...

New York City, New York
Reviewed 22 April 2013

You are probably wondering why I named this review 'sweet aroma', however, its the first thing I noticed upon walking in my room. Its not too often that I encounter a hotel room that smells like Yankee Candle or Bath & Body Works. Yes, my room smelled that good...so good that I tried to track down the source of the...

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Helpful?
1Thank 5daygetaway
gopgenorth, Manager at Courtyard Madison East, responded to this review

Thank you for the positive feedback. We take pride at Courtyard Madison East in delivering exceptional service in every department throught the entire stay. Sometimes it is the little things like smell that help create quality stay. I am delighted to know you were able to use and enjoy so many of our amenities like the Bistro, bar, pool, etc....

La Crosse, Wisconsin
Reviewed 21 April 2013

Overall I had a great stay here. Reasonably priced, great located across the highway away from the "hustle and bustle" of downtown Madison. Had a great evening at the Bistro; our bartender Naomi was top notch, good conversation, and easy on the eyes. I will definitely be coming back on my next trip to Madison.

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Helpful?
1Thank Daniel M
gopgenorth, Manager at Courtyard Madison East, responded to this review

Thank you for the positive feedback. We take pride at Courtyard Madison East in delivering exceptional service in every department. I'm happy to hear you enjoyed the Bistro and the service from Naomi. Thank you again for the feedback and we look forward to seeing you again soon. Please do not hesitate to contact me if I can be of...

Ripon, Wi
Reviewed 15 April 2013

We loved just about everything about this hotel...service, price (much better than most others in the area) and convenience. First, I must make special mention of the front desk person, who, since I use a mobility scooter, was even kind enough to make the added touch of bringing my key cards around to me rather than making me grab them...

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Helpful?
1Thank Kathy R
gopgenorth, Manager at Courtyard Madison East, responded to this review

Thank you for the positive feedback. We take pride at Courtyard Madison East in delivering exceptional service in every department, as you experienced with the front desk team. I am very glad to hear that we were able to accomodate your ADA request and make your stay comfortable; we take it seriously and have extensive training to ensure guests receive...

Reviewed 4 April 2013

My stay was excellent. The staff are so friendly. My evening at the Bistro was well spent, Naomi was fun company and very attentive. I will definitely be returning for another visit! I have been here a few times and I'm never disappointed.

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2Thank jasjwalker
gopgenorth, Manager at Courtyard Madison East, responded to this review

Thank you for the positive feedback. We take pride at Courtyard Madison East in delivering exceptional service in every department, as you found out Naomi is an all-star at the hotel. Thank you again for the feedback and we look forward to seeing you again soon. Please do not hesitate to contact me if I can be of additional assistance,...

Madison, Wisconsin
Reviewed 24 March 2013

Worked with the Front Office Manager Kayla Adams in arranging 8 rooms for a nearby meeting. Was very impressed with the hotel - the lobby/Bistro area in particular. Feedback from the group was excellent and everyone commented as to how nice the facility and rooms were - including several, "It was sooo nice that you put us up in such...

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1Thank DMKDMK13
gopgenorth, Manager at Courtyard Madison East, responded to this review

Thank you for the positive feedback. We take pride at Courtyard Madison East in delivering exceptional service in every department, as you found out Kayla leads by example and delivers great service. We really appreciate your loyalty to our hotel, it means a lot to our team. Thank you again for the feedback and we look forward to seeing you...

minneapolis,MN
Reviewed 19 March 2013

I travel on business. This is top notch service and the decor of the rooms and hotel are amazingly modern and clean. They never fail to impress me and it seems they will always keep it that way. (I've been staying here way back when they opened in 2003.) Great hotel to choose in the area if you want exceptional...

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Helpful?
1Thank Jim_myminneapolis_MN
gopgenorth, Manager at Courtyard Madison East, responded to this review

Thank you for the positive feedback. We take pride at Courtyard Madison East in delivering exceptional service in every department. We really appreciate your loyalty to our hotel, it means a lot to our team. Thank you again for the feedback and we look forward to seeing you again soon. Please do not hesitate to contact me if I can...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The new state-of-the-art lobby at Courtyard Madison East hotel provides greater flexibility and choices for our guests with inviting, flexible spaces to work, socialize and entertain. We are located just minutes from East Towne Mall, downtown Madison, University of Wisconsin, Kohl Center, and Alliant Energy Center. ... more   less 

Additional Information about Courtyard Madison East

Address: 2502 Crossroads Dr, Madison, WI 53718-7910
Region: United States > Wisconsin > Madison
Price Range: $147 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Madison East 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Courtyard By Marriott Madison East Hotel Madison
Madison Marriott
Madison Courtyard
Hotel Style:
#7 Family Hotel in Madison
#7 Romantic Hotel in Madison
#11 Business Hotel in Madison
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Madison East staff and other travellers.
1 question
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Albuquerque
over a year ago

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Questions? Get answers from Courtyard Madison East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a patio if you can.”
 of 5 bubbles mlewis1, 26 Sep 2016 | Read review
“Let the front desk help. They know.”
 of 5 bubbles M5606HLjeffm, 25 Jul 2016 | Read review
“My room was on the top floor, overlooking the parking lot. It was very quiet.”
 of 5 bubbles laurel622015, 4 Jul 2016 | Read review
“Avoid the first floor, could hear kids running in the hallway to and from the pool.”
 of 5 bubbles leos225, 18 Jun 2016 | Read review
“Be sure to watch sign directions to exit freeway.”
  • Even the vent in there was dust free!
  • Cleanest bathroom I have experienced in a hotel in a while.
  • Real glass! Nice!
  • Glass coffee cups are always a plus!
  • Very spacious room.
  • Nicely decorated.
 of 5 bubbles LCMey, 29 Mar 2016 | Read review
5 of 5
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