We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Holiday Inn Madison at The American Center

Show Prices
#27 of 61 Hotels in Madison
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Holiday Inn Madison at The American Center
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

284 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 282: English reviews
Start your review of Holiday Inn Madison at The American Center
 Click to rate
Wisconsin
Reviewed 2 weeks ago

Stayed on a Saturday night. Easy to get to from interstate. Held conference while there. Very Friendly and helpful staff. Excellent buffet breakfast. Comfortable bar restaurant. Exercise room and great pool with hot tub. Had a meeting room reserved. Was all set up when we goth there. Staff remained available and ready to help. Over all a great experience.

 Report
Helpful?
Thank JNPowers
Milwaukee, Wisconsin
Reviewed 5 February 2017 via mobile

My husband and I always stay here when visiting Madison - it's easy to get to from the freeway, but also a short drive from the downtown bars and restaurants. Our room was in good shape, although it's starting to show its age a bit in the bathroom. I used the fitness room in the morning (well-equipped, although some of...

 Report
Helpful?
Thank teacher314
Tom A, Manager at Holiday Inn Madison at The American Center, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions and facilities. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Marilu B. Assistant General...

Las Vegas, Nevada
Reviewed 1 February 2017 via mobile

Nothing ever seemed too out of the way from this quality hotel chain's location. Parking is ample and free. The gym is above average. There is a restaurant on site. The rooms are updated and clean. Wherever we had to be (downtown, golf course) was never too distant from the hotel. We even had breakfast in the quaint town of...

 Report
Helpful?
Thank orange-u-tall
Tom A, Manager at Holiday Inn Madison at The American Center, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Marilu B. Assistant General Manager

Story City
Reviewed 25 January 2017

Also stayed here a few years ago when it was newer, and it has not aged well. The room was clean, but heater was broken (noisy). No bath soap in bathroom (just 1 bar of hand soap). Noticed other parts of hotel were scratched up, in need of repair, or in need of paint. Staff was not very friendly, and...

 Report
Helpful?
Thank Ludw1g
IHGService, Guest Relations Manager at Holiday Inn Madison at The American Center, responded to this review

Dear Ludw1g, Thank you for your review and for choosing to stay with us. I'm happy to learn you like the tidiness of the room you received. I am sorry to hear that our heating system, bathroom amenities failed to meet your expectation. Moreover, please accept my apologies for any inconvenience you encountered with the breakfast option that was served...

Wisconsin Rapids, Wisconsin
Reviewed 18 January 2017

Recently stayed at Holiday Inn on way home from Chicago because of snow storm. Place is a very nice place and staff was excellent for late night arrival. Has a very nice bar and even kept it open after our midnight arrival so we could have a cocktail. Would definitely return. Beds are comfortable, good airport location and great service.

 Report
Helpful?
Thank joe n
Tom A, Manager at Holiday Inn Madison at The American Center, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Marilu B. Assistant General Manager

Naperville, Illinois, USA
Reviewed 12 December 2016

Holiday Inn Madison at The American Center We stayed here for Homecoming Weekend. The hotel and the rooms are just fine, relatively new, and I would recommend this hotel to others. The key point for this hotel is the location. It is far away from Madison; it is a 25 minute drive to Camp Randall stadium. If you decide at...

 Report
Helpful?
Thank jkozik
Ashland
Reviewed 7 December 2016

I had a medical emergency when I was staying at this hotel. The employees were just so supportive and helpful with everything. The EMTs had to "break" into my room and the hotel did not charge me any extra. They extended my stay and offered food coupons. They helped in any way they could and were genuinely concerned and supportive....

 Report
Helpful?
Thank Sue E
Antigo, Wisconsin
Reviewed 27 November 2016

Clean property, comfy bed, good food just a little pricey for Madison. Staff very friendly. The only problems we had was the TV remote didn't work even with new batteries. The worst thing is we found was a half eaten bag of snacks and some used Kleenex in a night stand drawer. We were in town for the Badger football...

 Report
Helpful?
Thank harleyd_papa
Sheboygan, Wisconsin
Reviewed 15 November 2016

My DH is an IHG Rewards Club member. We booked this hotel two weeks in advance and selected a room type King Bed Top Floor with a bonus of 1000 points. We checked in around 10:30 P.M. Vanessa was the attendant and gave us room 209. She thanked us for being rewards members and offered a gift bag or 300...

 Report
Helpful?
Thank Vemm_12
IHGService, Guest Relations Manager at Holiday Inn Madison at The American Center, responded to this review

Dear Vemm_12, Thank you for your review regarding your recent stay at Holiday Inn Madison American Center Madison, WI. It is regrettable if the room received did not live up to your expectations and if the 300 welcome bonus points was not credited. I would like to address these with you further. I have sent you a private message to...

Gallatin, Missouri
Reviewed 26 October 2016

We booked this on short notice as a stop over on our way north, and very glad we did. It was much easier to get up an on the road in the morning than most of the other hotels closer to the city center, and there are all of the amenities right nearby, so you aren't missing anything except the...

 Report
Helpful?
Thank Terri S

128 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (44)
Viewed
Hotel & Grounds (8)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (4)
Viewed
Dining (6)
Viewed
Bathroom (7)
Viewed
Room/Suite (11)
Viewed
View from Room (2)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (84)
Viewed
Hotel & Grounds (8)
Viewed
Bathroom (4)
Viewed
Room/Suite (33)
Viewed
Dining (7)
Viewed
Business Centre/Function Rooms (7)
Viewed
Pool/Beach Area (4)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Madison hotels
0.2 km away
Cambria hotel & suites
Cambria hotel & suites
#18 of 61 in Madison
406 reviews
1.2 km away
Courtyard Madison East
Courtyard Madison East
#22 of 61 in Madison
266 reviews
1.1 km away
Fairfield Inn & Suites Madison East
Show Prices
Show Prices
Show Prices
0.9 km away
Holiday Inn Express & Suites Madison
0.7 km away
Hampton Inn Madison East Towne Mall Area
0.5 km away
La Quinta Inn & Suites Madison American Center
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Award Winning Holiday Inn Madison at The American Center welcomes you! Located in The American Center Corporate Park on Madison's east side and only minutes from the Dane County Regional Airport (MSN) and the East Towne Mall.Visitors can relax amid peaceful surroundings and enjoy the area attractions such as the Capitol Square, Madison's historic State Street, the Overture Center for the Arts, the Alliant Energy Center and the University of Wisconsin-Madison. Just off I90/94, corporate guests can easily access American Family Insurance, Alliant Energy, QBE, GE Healthcare, and U.S. Cellular. While staying at our Madison, Wisconsin hotel, you can enjoy amenities including a full service restaurant and bar, Seattle's best coffee kiosk, island themed indoor pool with spa and professionally designed fitness center featuring top of the line Matrix equipment. Our comfortable and contemporary guest rooms offer free high-speed wired/wireless Internet access, flat panel HDTV's, room service and a personal refrigerator. Host your next meeting or event with us and let our professional staff assist you. With over 2,500sq ft. of meeting space, on-site catering, executive chef and audiovisual equipment available your next event is guaranteed to be a success! As you plan a trip to Madison, WI, check out our terrific Madison hotel rates and make your reservations today! ... more   less 

Additional Information about Holiday Inn Madison at The American Center

Address: 5109 W Terrace Dr, Madison, WI 53718-8344
Region: United States > Wisconsin > Madison
Price Range: $155 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Madison at The American Center 3*
Number of rooms: 138
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Hotels.com, Booking.com and Priceline so you can book your Holiday Inn Madison at The American Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Madison At The American Hotel Madison
Madison Holiday Inn
Hotel Style:
#4 Business Hotel in Madison
#15 Romantic Hotel in Madison
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Madison at The American Center staff and other travellers.
1 question
Ask a question
Questions? Get answers from Holiday Inn Madison at The American Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure to check if you reserve a specific room or floor when checking in.”
 of 5 bubbles Vemm_12, 15 Nov 2016 | Read review
“Ice and vending machines are on 2nd and 4th floors.”
 of 5 bubbles , 26 Oct 2016 | Read review
“5th floor rooms are secured by room key card, good way to feel secured.”
  • I-39 and I-90 from window view
  • Good size and clean bathroom
  • Nice big clean beds in the room
  • TV and work desk
 of 5 bubbles PrawetJ, 20 Sep 2016 | Read review
“Side opposite parking lot, especially if you are not attending a wedding reception there”
 of 5 bubbles WisTrippers, 28 Aug 2016 | Read review
“all of the rooms are nice”
 of 5 bubbles meghanc667, 16 Jul 2016 | Read review
5 of 5