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Candlewood Suites Madison - Fitchburg

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Candlewood Suites Madison - Fitchburg
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93 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Madison - Fitchburg
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Showing 93: English reviews
Belvidere, Illinois
Reviewed 27 September 2015

I stayed here for a wedding in the area. The room was spacious, but very dated. The recliner in the room was very worn/torn. The room didn't feel fresh. In my friend's room, the recliner was in such bad shape, it had a throw over it! There was a spider/web in the bathroom. A shampoo/conditioner were supplied but I wish...

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Helpful?
Thank KckbxrSSM
Brad G, General Manager at Candlewood Suites Madison - Fitchburg, responded to this review

Dear KckbxrSSM, Thank you so much for taking the time to comment on your recent stay with us. We are working to do updates to the property to ensure that each guest is able to have a relaxing stay. It is our goal to ensure the highest of quality to our guests. We hope you will try us again in...

Reviewed 19 September 2015 via mobile

We have stayed at other Candlewood locations in Wisconsin... Sad to say, this one is the least desirable of them. The brown recliner chair in our room was something of wonder. Why would they leave this tattered and dirty piece of furniture in a room? There are numerous carpet stains and the TV in the bedroom has wires dangling beneath....

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Helpful?
Thank BadHDVrod
Brad G, General Manager at Candlewood Suites Madison - Fitchburg, responded to this review

Dear BadHDVrod, Thank you so much for your comments, we can not improve without the honesty of the guest. We are working on getting the old chairs taken out of our property and updating them to Candlewood standards. I have also added your comments about the TV wires to our maintenance list to ensure that all guest room TV's don't...

Chicago, Illinois
Reviewed 29 August 2015 via mobile

My only complaint is more this site than the hotel, I filtered through for places with free breakfast as we were going to a wedding and wanted to be able to eat in the hotel while getting ready before checkout, this hotel came up as a free breakfast hotel and when I got here they told me they don't have...

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Helpful?
Thank mandamn
Jenny O, Manager at Candlewood Suites Madison - Fitchburg, responded to this review

Dear mandamn - Thank you for choosing to stay with us!! I am so sorry to hear that you found somewhere there is breakfast included with the stay, could you let us know where you saw that so we can correct it?? It is not a standard for extended stay hotels to include breakfast, and I sincerely apologize you found...

Reviewed 12 August 2015 via mobile

Great for extended stay visits. I was there for 10 days on my last visit and I am a repeat customer. Stayed here about 3-4 stays in total. Nice to have a kitchen when you're away from home and the rooms are pretty decent. The staff are also very accommodating. My only complaint would be about housekeeping. They only are...

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Helpful?
Thank ZahaMustafa
martez2014, General Manager at Candlewood Suites Madison - Fitchburg, responded to this review

Thank you for the feedback.We are so glad to see that you enjoyed your stay here at the Candlewood Suites. We are trying to convenience our brand to let us do housekeeping everyday being that it is our brand standard that we can only once a week if your stay is over a week. We really hope to see you...

BRLA, United States
Reviewed 13 July 2015

I stayed in one hotel for a few nights while on business in Madison WI, but had an extremely uncomfortable bed (even with extra pillows...and especially considering the price I was paying)! The other hotel seemed unconcerned that my back, neck, and body hurt due to the uncomfortable bed, and seemed offended that I decided to change hotels and still...

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Helpful?
Thank DSchroe260
Jenny O, Manager at Candlewood Suites Madison - Fitchburg, responded to this review

Thank you for your kind words. We are so glad you were able to find us and enjoyed your stay. We look forward to seeing you on your next trip to Madison!

Reviewed 14 June 2015 via mobile

Spent only one night and was glad to leave. Pills found on bathroom floor, carpet was well used and the room was generally not clean. Dish ware was questionable. Location was good for our dinner plans but that was the only plus. Will not stay at this hotel again.

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Helpful?
Thank otistboneunser
IHGCare, Guest Relations Manager at Candlewood Suites Madison - Fitchburg, responded to this review

Dear otistboneunser, Thank you for staying with us and leaving a review. I am pleased to hear that you liked the location of the hotel. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. It sounds like you were disappointed with room cleanliness due to unsatisfactory housekeeping services. Please accept our sincere apologies...

Reviewed 11 June 2015 via mobile

If you are here for epic training avoid this hotel if you want to make it to class on time! Rooms are fine, no other complaints....however do NOT advertise free shuttle aervice if you can't follow through. This is my 4th trip to epic and the shuttle gets worse every time. Will advise the company I work for to find...

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Helpful?
Thank babybear324
IHGCare, Guest Relations Manager at Candlewood Suites Madison - Fitchburg, responded to this review

Dear babybear324, Thank you for taking the time to relay your comments regarding our property during your recent stay. Please accept our sincere apologies for the inconvenience you had with the shuttle service. Rest assured that this matter will be looked into. We appreciate your feedback as this is our best resource for improving guest services. While we understand that...

Chaffee
Reviewed 31 May 2015 via mobile

Staff went over and above to help me with anything I needed or asked for. My room was clean and comfortable. Very quiet stay. Safe area to walk to businesses close by. Several amenities you don't normally get or expect. I look forward to staying again.

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Helpful?
2Thank radbiller
martez2014, General Manager at Candlewood Suites Madison - Fitchburg, responded to this review

Hi there! I am so very happy to see that you had a wonderful visit with us, and I am thrilled that our staff went above your expectations to make your stay as great as it could be. We hope that in the future you will return to our hotel and continue to experience a top quality stay. Thank you...

Milwaukee, Wisconsin
Reviewed 30 May 2015

I can only speak on the King Suites, There is the place to be when you're away from home. You have a complete kitchen, from coffee cups to dishwasher. I'm in a king suite every time I stay. Oh, and there's a grocery store on the next block.

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Helpful?
Thank Regina K B
martez2014, General Manager at Candlewood Suites Madison - Fitchburg, responded to this review

Hi there! Thank you so much for your wonderful review of our hotel. We are so very happy to know that you had a great experience. We as a team work hard every day to make sure our guest's needs are taken care of in every way. If you are ever in Madison, please don't hesitate to call and book...

Calgary
Reviewed 25 March 2015

I work every other month in Madison and after work I want to come home to a quite and clean place where I can cook my meals, workout and have a good nights sleep. I have a suite so it is like a nice little apartment with a large bathroom; full size fridge, a two burner cooktop and large microwave...no...

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Helpful?
2Thank ItalyBoundAgain
martez2014, General Manager at Candlewood Suites Madison - Fitchburg, responded to this review

Thank you for taking time out your busy schedule to give us feedback. Let me also be the first to say we are so glad that we can be considered your second home away from home . We also glad to see that you enjoy all the amenities that the hotel does provide. We hope we can keep being your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Hotel in Madison, Wisconsin Offers a Free Airport Shuttle Located just outside of downtown Madison, the Candlewood Suites Fitchburg Hotel is one of the newest extended stay hotels in the area. We are 11 miles from Dane County Regional Airport (MSN) and close to everything Madison, WI has to offer. Our Madison, Wisconsin hotel is located near several large convention centers. Alliant Energy Center, Menona Terrace Convention Center and Fitchburg Technology Center are all less than five miles away, making travel to and from business meetings trouble-free due to our convenient location near Madison. During your extended stay, there are several attractions that are worth seeing in the area. State Street in downtown Madison is just a few miles away and offers wonderful shops and restaurants. You can also tour the state capitol building or the campus of the University of Wisconsin. This home of the Badgers is located just a few miles from our Madison Airport hotel.You can also spend a day on Lake Mendota, fishing or relaxing by the water. Our hotel in Madison, Wisconsin offers a variety of amenities to provide you with the best possible stay.The Candlewood Cupboard has food items so that you never have to leave the hotel to get the things you need.We also have an indoor pool and a Fitness Center, and provide a complimentary area shuttle. You can consider us home when you stay at our Candlewood Suites Fitchburg Hotel. ... more   less 

Additional Information about Candlewood Suites Madison - Fitchburg

Address: 5421 Caddis Bnd, Madison, WI 53711-7127
Region: United States > Wisconsin > Madison
Price Range: $136 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Madison - Fitchburg 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Candlewood Suites Fitchburg Hotel Madison
Candlewood Suites Madison
Candlewood Madison
Madison Candlewood Suites
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Questions & Answers

Questions? Get answers from Candlewood Suites Madison - Fitchburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Had room 101 and was quiet”
 of 5 bubbles BillK757, 10 Jan 2017 | Read review
“try to get room away from grocery store...delivery trucks beeping at late night hours”
 of 5 bubbles mac6811, 26 Nov 2016 | Read review
“Choose a room on the top floor at the end of the hall to avoid hearing too many neighbors or too much music from the conference facility.”
 of 5 bubbles suehN9165GV, 17 Sep 2016 | Read review
“At the end of the hall would be the quietest and on the top floor (more overhead noise is noticeable than from adjoining rooms)”
 of 5 bubbles wynterwynd, 7 Sep 2016 | Read review
“All rooms have a "Fan Speed" Option. Click "High" and this drowns out any noise.”
 of 5 bubbles 545timothys, 26 Apr 2016 | Read review
5 of 5