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Best Western PLUS InnTowner

TripAdvisorUS$123*
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#10 of 63 Hotels in Madison
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$135*
US$123*
Great Deal
US$135*
US$135*
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Best Western PLUS InnTowner
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830 Reviews from our TripAdvisor Community

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Showing 825: English reviews
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La Grange, United States
Reviewed 5 days ago NEW

This older hotel has had remodeling to allow it to rival anything new. The service and staff are outstanding, rooms were clean and comfortable. The value here is excellent. The included breakfast was substantial and they even accommodated by food allergies! Thank you BW! Keep up the good work!

Review collected in partnership with Best Western
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Helpful?
Thank cherylcH2228TS
Management response:

Thank you for your kind words. We are very happy that you enjoyed your stay with us. The staff takes great pride in our property and hope that you come back to see us again when your travels bring you back to Madison.

Kaukauna, Wisconsin
HOTEL’S FAVOURITE REVIEW
Reviewed 5 March 2017

Stayed here 1 night in March. Check in and out was easy, room was clean, beds comfortable. Breakfast was by far the best hotel breakfast I've had - full hot breakfast. We used the conference room for our large group and that was perfect. Pool and game room area was great for the kids. Very close to UW Hospital and...

Review collected in partnership with Best Western
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Helpful?
Thank brugert
About Hotel's Favourite Review
RebeccaW2424, Manager at Best Western PLUS InnTowner, responded to this review

Dear brugert, Thank you for the excellent review! We are so glad that you, your family, and the team stayed at the InnTowner and enjoyed the location as well as our amenities. We look forward to seeing you again next year. Safe travels!

Oconto Falls, United States
Reviewed 5 days ago NEW

Hotel accommodations were very good. Conveniently located close to University of Wisconsin Hospital and Waisman Center. Room was excellent was very large with a king size bed and breakfast was very good. The staff was very friendly and helpful.

Review collected in partnership with Best Western
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Helpful?
Thank catherinek365
Rockford, Illinois
Reviewed 1 week ago

The hotel is an excellent choice for stays when having testing or surgery at UW Hospital. They provide transport for you to and from the hospital. A beautiful facility, recently updated too. Also very accommodating in every way.

Review collected in partnership with Best Western
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Helpful?
Thank Greg M
Management response:

Thank you for your kind words about our property. We are glad to hear that you enjoyed the facility and that our complimentary shuttle made things a little easier for you. Please keep us in mind the next time that your travels bring you back to Madison

Davisburg, Michigan
Reviewed 2 weeks ago

The hotel was beautiful! Had a pool, bar, restaurant, shuttle service, everything you need. Room was spacious and clean. The hotel was modern and location close to downtown Madison. The breakfast provided was amazing! Food selection was great, nothing left to be desired.

Review collected in partnership with Best Western
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Helpful?
Thank Sadcock5
RebeccaW2424, Manager at Best Western PLUS InnTowner, responded to this review

Dear Sadcock5, We are very grateful for your wonderful review of the InnTowner, thank you for sharing your experience! We will be sure to share your praise of the bar, restaurant, shuttle service, and breakfast with our team. Cheers!

La Crosse, United States
Reviewed 2 weeks ago

I stayed for two nights. I have allergies and extra care was done to prepare my room, The breakfast was excellent with many choices. The staff had great attention to the buffet items and all the serving utensils were very clean. My room was in excellent condition, walls, flooring, furniture all in excellent condition. No orders or smells. .

Review collected in partnership with Best Western
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Helpful?
Thank Janice B
Management response:

Thank you for your kind words, so happy that you enjoyed your stay with us. We hope that we have the opportunity to see you again when your travel plans bring you back to Madison

Sterling
Reviewed 2 weeks ago

the rooms are clean and very nice. The bed is excellent and very comfortable The pool and spa are nice. the only problem was with the room key I prefer the card that slips in the slot and not the automatic wave reader.

Review collected in partnership with Best Western
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Helpful?
Thank Jerry O
RebeccaW2424, Manager at Best Western PLUS InnTowner, responded to this review

Dear Jerry O, Thank you for reviewing the InnTowner! We are happy to know that we exceeded your expectations and that you had a great night's sleep while visiting. We look forward to seeing you on your next trip to Madison!

Madison, United States
Reviewed 2 weeks ago

Overall it is a very good hotel. The room has very bad internet, I have been trying to work but failed to do so. The pillow is too soft. Staff are polite, check-in and check-out are smooth, breakfast is good, room is nice, good water pressure at shower. It is located in the heart of Madison.

Review collected in partnership with Best Western
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Helpful?
Thank sayyeongs
RebeccaW2424, Manager at Best Western PLUS InnTowner, responded to this review

Dear sayyeongs, We appreciate you sharing your feedback with us regarding your most recent stay. The wireless internet was briefly under maintenance and I'm happy to report that it is running smoothly, though I sincerely apologize that it was not so during your visit. We hope to see you on your next trip to Madison!

milwaukee, United States
Reviewed 3 weeks ago

Great cable. Clean. Overall a great experience. My room was fairly small but had huge furniture in it. The restaurant was slow but delicious with many gluten free options. They served the soda in mason jars, which I thought was weird. The floor layout was confusing and I got turned around a couple of times.

Review collected in partnership with Best Western
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Helpful?
Thank V4697UFlindsayc
Management response:

Thank you for your kind words. So glad that you enjoyed your stay with us, and happy that you had the opportunity to enjoy dinner at our wonderful restaurant. We look forward to see you the next time that your travels bring you to Madison

Minneapolis, Minnesota
Reviewed 5 weeks ago via mobile

I needed a centrally-located Madison hotel over the weekend. Was able to get a great rate at this Best Western. Location is great, along with the free shuttle and great free breakfast with a wide variety of items. The room itself was basic and a little outdated, but the bed was very comfortable and everything in the room was clean...

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Helpful?
Thank Tal99
Management response:

Thank you for choosing the Best Western Plus Inntowner Madison. We are glad that you enjoyed your stay with us and look forward to seeing you again the next time your travels bring you to Madison

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
This downtown Madison hotel has the ideal location and extra amenities for business and leisure travelers as well as for groups and meeting planners. The BEST WESTERN PLUS InnTowner hotel is in the heart of Madison's picturesque west University of Wisconsin campus area and is located two blocks from the UW Hospital and Clinics, one mile from Camp Randall Stadium, one mile from the Wisconsin Institute of Discovery and close to shopping, local restaurants and the Capitol Square and State St. Amenities include the downtown areas only hot free breakfast buffet for all registered guests; free shuttle service to the airport, campus area, hospital, Monona Terrace Convention Center, Alliant Energy Center and shopping and restaurants within a two mile radius of the hotel; free high speed wireless Internet; a 24/7 Business Center; a 24/7 Grab 'n Go Market; indoor pool, whirlpool and fitness area; restaurant and lounge; cable television with 72 channel choices, and free HBO. For discriminating travelers, the hotel offers a private, key access executive level--The Highland Club--with upgraded amenities including free beverages and appetizers in the evening and two freshly baked homemade signature chocolate chip cookies at turndown service. For guests looking for meeting or banquet space, the InnTowner offers 9 meeting room configurations in 6200 sq. ft of space and on-site catering services. ... more   less 

Additional Information about Best Western PLUS InnTowner

Address: 2424 University Ave, Madison, WI 53726-3811 (Formerly BEST WESTERN PLUS Inntowner Madison)
Region: United States > Wisconsin > Madison
Price Range: $195 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western PLUS InnTowner 3*
Number of rooms: 176
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Hotwire, Orbitz, Best Western, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western PLUS InnTowner reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Inntowner And The Highland Club Hotel Madison
Best Western Madison
Madison Best Western
Hotel Style:
#24 Business Hotel in Madison
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Questions & Answers

Here's what travellers have asked, with answers from Best Western PLUS InnTowner staff and other travellers.
1 question
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Seattle, Washington

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Questions? Get answers from Best Western PLUS InnTowner staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure let them know if you have any special accommodations made.”
286dawnh, 15 Mar 2017 | Read review
“Reception went to a lot of trouble to find the best possible room for me.”
J2241EAalicem, 21 Dec 2016 | Read review
“avoid rooms facing Campus Drive because of noise”
Grateful520, 20 Nov 2016 | Read review
“I had room 359. I love that the windows open and the room was way at the back and quiet”
LEllen12, 9 Nov 2016 | Read review
“The upper floors are cleaned first so if you arrive early chose a room on 3rd or 4th floors”
callan55, 14 Aug 2016 | Read review
5 of 5
TripAdvisor
US$123* /night
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Hotels.comUS$135
Expedia.comUS$135
Hotwire.comUS$135
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Prices are for 1 room, 2 adults
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