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JW Marriott New Orleans

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JW Marriott New Orleans
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2,256 Reviews from our TripAdvisor Community

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Showing 2,200: English reviews
Ames, Iowa
Reviewed 31 July 2015

I stayed at JW Marriot in New Orleans for 3 nights. The hotel is at a nice location with lots of good restaurants around it. My only complaint is, on of the nights the air conditioning in my room was off. i tried the front desk and they told that it was the same for all the rooms in our...

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Helpful?
1Thank Joshua C
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Joshua C, Thank you for taking the time to give us feedback regarding your recent experience at the JW Marriott New Orleans. We are happy to learn that our location fulfilled everything you were looking for. We however, apologize for the problem you encountered with the air conditioning in your guest room. Please contact me directly to discuss how...

Albany, New York
Reviewed 30 July 2015

We spent 2 nights at the JW Marriott. Originally, my husband wanted to stay at a smaller hotel right in the French Quarter, but I am a Marriott fan and elite member, and like the concierge option and maintaining my elite status. We were not disappointed at all. It's a great property and just on the fringe of the French...

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Helpful?
1Thank jdmaz
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear jdmaz, We are so delighted that you were not disappointed in your stay at the JW Marriott New Orleans. It is such a pleasure to hear that you loved our French Quarter location, incredibly sophisticated and refreshing atmosphere and first-class staff. We are also very pleased that you enjoyed your dining experiences with us as well. Thank you for...

Chicago, Illinois
Reviewed 29 July 2015 via mobile

This is my second stay at the JW Marriott. Can beet the location. Right on canal and just steps from Burboun St. The staff is friendly. Only issue we had during this stay was the air conditioning went out in the guest rooms. It was not on when I checked in. I was told it would be on within the...

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Helpful?
1Thank J. Denise P
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear J. Denise P, We greatly appreciate you taking the time to fill us in on your recent experience at our hotel. Thank you for coming back to see us for a second visit. While we are thrilled that you love our fantastic location and friendly staff, we are sorry to hear about the air conditioning during your stay. We...

Tuscaloosa
Reviewed 29 July 2015

We stayed at JW Marriott in New Orleans in the hot, hot July weather. The main lobby had a dispenser of flavored water and the auto lobby had a cooler of bottled water for guests. The hotel is directly across Canal Street from the French Quarter. We walked everywhere we wanted to go, and when we returned to the hotel,...

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Helpful?
Thank LouiseTuscaloosa
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear LouiseTuscaloosa, What a delight it was to read about your truly exceptional stay with us on Canal Street. We love hearing how much you enjoyed our refreshments in the lobby, comfortable guest rooms and helpful staff. We are so glad that you were able to get around by foot to explore the city due to our central location. Thank...

Bessemer, Alabama
Reviewed 29 July 2015

Awesome customer service at every level. Paul, the doorman, is awesome. He is a welcoming presence on arrival and keeps you smiling at check-out. The bellman who brought my luggage down at checkout delivered my car when it appeared valet was over extended. Delicious food. I will definitely stay here again.

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Helpful?
Thank Minnie71334
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Minnie 71334, We could not be happier to hear about your wonderful experience at our hotel. From our exceptional staff to our delicious dining on-site, it sounds like you truly loved your stay. We appreciate you letting us know about Paul's notable service as well. We always love hearing when a member of our team stands out to our...

Jacksonville, Florida
Reviewed 28 July 2015

its weird but I liked the way this place smelled. considering that around bourbon st and canal it is less than ideal as from an olfactory stand point. hahaha. good location to bourbon st, the casino and restaurants.

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Helpful?
Thank defazeo f
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear defazeo f, We are delighted to hear that you enjoyed your time with us at the JW Marriott New Orleans. It is wonderful that you found our property a refreshing oasis during your time in the city. We are so pleased that you loved our location in relation to many nearby attractions. Should you return to New Orleans in...

Arlington, Virginia
Reviewed 27 July 2015

Had a horrible plane ride the weekend of July 24th and Paul could see the frustration in my face. He opened the door for me with a smile and then proceeded to ask how why I looked so distrubed. He decided to place my suitcase in storage while I was waiting for my friends and then offered me a complimentary...

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Helpful?
Thank Starlynne G
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear Starlynne G, We could not be more pleased to hear about your warm welcome to our hotel after a long day of travel. Thank you for letting us know how much Paul went above and beyond to ensure that you were well taken care of. We are so glad that you loved him as much as we do. Thank...

Reviewed 26 July 2015

I visited New Orleans for a weekend and stayed at this hotel..it was great. I will definitely come back here again. The staff was helpful especially Paul R. he was amazingly helpful, friendly and nice!! The rooms were very clean and comfortable. Robin R

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Helpful?
Thank Robin R
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Robin R, We are so happy to hear that you enjoyed your weekend getaway on Canal Street with us. It is terrific that you found our staff helpful and our guest rooms clean and comfortable. Thank you for filling us in on Paul's first-class service. We are so glad you loved him as much as we do. Should you...

Gosford, Australia
Reviewed 25 July 2015

This hotel is a class act, the rooms are spacious and well laid out . Its a property with finesse and a haven from all the noise of the French Quarter Staff were helpful at all times and the rooms tastefully furnished. Its very central and only a $10 taxi ride from Amtrak . My room was on the 20th...

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Helpful?
2Thank 528956John_C
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear 528956John_C, We are blown away by your incredibly generous review and recommendation of our hotel. Thank you for taking the time to share this with us. It is wonderful that you loved our spacious guest rooms, peaceful atmosphere and helpful staff. Thank you again for your kind words and we hope to have the pleasure of hosting you again...

Tyler, Texas
Reviewed 25 July 2015

I highly recommend this place. The room was wonderful and a great location. The concierge lounge was at a temporary location, but the food was fantastic. The employees were very welcoming. Don't hesitate to stay here.

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Helpful?
Thank boydpc
OpsManager70130, General Manager at JW Marriott New Orleans, responded to this review

Dear boydpc, We cannot thank you enough for your generous recommendation of the JW Marriott New Orleans. What a delight it was reading about your wonderful experience. We are thrilled that you loved our luxurious guest rooms, fantastic location and delicious dining. We are also glad to hear that our team provided you with such a warm welcome. We hope...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff

Additional Information about JW Marriott New Orleans

Address: 614 Canal St, New Orleans, LA 70130-2308 (Formerly Le Meridien Hotel)
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $233 - $558 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott New Orleans 4*
Number of rooms: 487
Reservation Options:
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Also Known As:
Marriott New Orleans
New Orleans Marriott
Hotel Style:
#16 Luxury Hotel in New Orleans
#24 Business Hotel in New Orleans
#31 Family Hotel in New Orleans
#36 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott New Orleans staff and other travellers.
38 questions
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Questions? Get answers from JW Marriott New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be advised of the construction”
AmericanFlyGuy, 23 Apr 2017 | Read review
“I requested a room on a high floor to cut down on the street noise.”
74RichardB74, 17 Apr 2017 | Read review
“Corner rooms on high floors have great views of the city.”
RaanNaledIt, 15 Apr 2017 | Read review
“Avoid anything near the elevators. I don't know how to help you with the beds.”
theklarhausens, 29 Mar 2017 | Read review
“Far from elevator”
383marilyn, 29 Mar 2017 | Read review
5 of 5