We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

JW Marriott New Orleans

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
JW Marriott New Orleans
JW Marriott New Orleans
Panoramas (1)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,221 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for JW Marriott New Orleans
See the most recent reviews
Showing 2,167: English reviews
Tyler, Texas
Reviewed 25 February 2015

Stayed there 5 night for an extended holiday with family. It is on the Canal street, but the actual entrance is the street behind it (I found it very confusing). Was not sure where the front desk and the staff that was present did not really care to direct me to the front desk or to help with the luggage.

 Report
Helpful?
Thank asefermd
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear asefermd, Thank you very much for your helpful feedback. Guest input is absolutely vital in helping us strive to provide the ultimate experience at our hotel.. It is great to hear that you loved our location on famous Canal Street. We are sorry to hear about your confusion finding our entrance and the less than ideal service you experienced...

Pittsburgh
Reviewed 24 February 2015

Stayed 4 nights, starting on Mardi Gras. JW is not really on Canal like I thought but the street behind it(there is a hallway that goes to Canal Street but no staff or desk at that entrance). No staff in front to greet us or hold open the door as we dragged our suitcases in. The lobby is small but...

 Report
Helpful?
1Thank PittsburghFamilyof4
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Pittsburgh Family, Thank you for your detailed and comprehensive review of our hotel. I am pleased to hear that our staff was friendly and helpful during your recent trip to New Orleans during Mardi Gras. It's disappointing to read that you experienced so many "let-downs". Your feedback will help us make the necessary adjustments to better your experience and...

Aurora
Reviewed 23 February 2015

The JW Marriott in New Orleans is always busy. Hard to get an early checkin and NY level rush hour traffic in their drive and lines at the counters can be stressful. Yet, every time I'm there Mr. Paul the Bell person is upbeat, timely with services, coordinating other help and cheerful to all he meets. Frustration with checkin lines...

 Report
Helpful?
Thank 9MinuteMentor
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear 9MinuteMentor, Thank you very much for your immensely valuable feedback. We really appreciate you taking time out of your day to share this with us! We are sorry to hear that your check-in experience was not as smooth as possible and we hope to host you again so that we can provide you with an exceptional experience from start...

Slidell, Louisiana
Reviewed 22 February 2015

Family night out for daughter's 21st birthday. 2 rooms, 1 wasn't ready until after 7PM. Within 10 minutes of getting in room, received noise warning. About 715 PM on a Friday night, 4 people in our room talking and getting dressed to go to dinner and we were told it was the first warning of three and if we didn't...

 Report
Helpful?
4Thank Cheryl K
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Cheryl K, Thank you for your feedback regarding your experience at the JW Marriott New Orleans. Please accept our apology for making you feel as though we were harassing you. That is definitely not how we operate as a hotel. We only respond to a guest room is another guest contacts the hotel operator in regard to noise. We...

Reviewed 22 February 2015

We stayed here for my husband's 50th birthday and they graciously put together a small "Happy Birthday" for him with some beer and chips for when we arrived. Well appointed, nice amenities, super comfy bed, lovely view. The staff was gracious and accommodating ... an absolutely magnificent stay. We will most definitely stay again .

 Report
Helpful?
1Thank avbcmt
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear avbcmt, We are incredibly delighted knowing that your husband's birthday celebration at our hotel was one that you will never forget. It was an honor and true pleasure to help make his day special. It is great to hear that you loved our amenities, comfortable accommodations, and stunning views. We eagerly await your return. Sincerely, Cole Wallace Director of...

miami
Reviewed 22 February 2015 via mobile

I'll def go back and recommend this hotel to everyone that is planing to go to New Orleans!! The restaurant is really nice and modern, we where there for Mardi Gras and I wasn't expecting much because I already know is prob their busiest time, we were 3 couples and booked 3 different rooms and we request them all together,...

 Report
Helpful?
2Thank MiamiBethy
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear MiamiBethy, We are absolutely overjoyed after reading your incredibly generous review! Thank you so much for all of your very kind words and for your thoughtful recommendation. We are thrilled that you loved our restaurant, top-notch level of service, and perfect location. We are so glad that Elizabeth was able to go above and beyond to ensure that your...

Idaho
Reviewed 17 February 2015

I have a really good side-by-side comparison for two 4 1/2 star hotels in New Orleans. These hotels are literally feet apart, but what a difference a few feet make! We spent a week at the Sheraton, New Orleans, on Canal, for a conference. This was the week before Fat Tuesday, and the ramping up of the chaos that happens...

 Report
Helpful?
2Thank Patty H
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Patty H, Please accept our apology for your less than favorable experience at our hotel during Mardi Gras. It certainly is a busy time for us; however your experience should not have been negatively affected. Thank you for your valuable feedback. We will continue to strive to deliver the ultimate guest experience and your candid feedback will help us...

Reviewed 17 February 2015

The party wave is like a storm of fun and employees like George in Checkin, Terrell as bellman, and Jasmine as the supervisor of Housekeeping do a wonderful job at keeping the JW name in tact. George set the whole stage with the great room. We ran into Terrell and Jasmine on several occassions and were greeted with excellent customer...

 Report
Helpful?
Thank Lawrence J
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Lawrence J, We are beyond thrilled reading about your stellar experience at the JW Marriott New Orleans! Thank you so very much for sharing your kind words and encouragement regarding our staff's exceptional service. We truly appreciate your feedback on George, Terrell, and Jasmine. We are incredibly pleased that you loved them as much as we do. Thank you...

San Diego
Reviewed 16 February 2015

Located on canal st adjacent to the French Quarter and near the central Business district and the Warehouse district, it's tough to beat the location. The rooms are nice, clean and most have great views. We were on the 21st floor looking toward Canal St, so we saw the Mardi Gras parades from the room. The lobby is small for...

 Report
Helpful?
1Thank SolarT
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear SolarT, Thank you for your very valuable feedback after your recent stay with us during the exciting Mardi Gras season in New Orleans. We are so glad that you were able to enjoy a front row view for the parades right from your room. It is also great to hear that you loved our location and clean rooms as...

Los Angeles, California
Reviewed 16 February 2015

The hotel has a perfect location for Mardi Gras. The quality of the hotel is average with relatively small rooms and a very small bathroom. The wireless is horrible, almost to the point of being unusable. The service is average to below average with the hotel staff not being particularly helpful .

 Report
Helpful?
1Thank Travelelmundo100
OpsManager70130, Director of Operations at JW Marriott New Orleans, responded to this review

Dear Travelmundo 100, Thank you for your recent review of the JW Marriott New Orleans. I am pleased that our location made your travel enjoyable for Mardi Gras! The parades that travel directly in front of our hotel makes it easy to be apart of a wonderful festival season. Thank you for the additional feedback that you offered, it does...

726 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (429)
Viewed
Bathroom (35)
Viewed
Room/Suite (112)
Viewed
Hotel & Grounds (71)
Viewed
View from Room (39)
Viewed
Business Centre/Function Rooms (5)
Viewed
Family/Play Areas (1)
Viewed
Dining (13)
Viewed
Pool/Beach Area (14)
Viewed
Other (139)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (253)
Viewed
Amenities (35)
Viewed
Deluxe King Room (57)
Viewed
Pool (22)
Viewed
Dining (27)
Viewed
The Hotel (112)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (44)
Viewed
Room/Suite (16)
Viewed
Business Centre/Function Rooms (2)
Viewed
Hotel & Grounds (8)
Viewed
Pool/Beach Area (1)
Viewed
Dining (8)
Viewed
Bathroom (1)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travellers also viewed these New Orleans hotels
Central Business District
New Orleans Marriott
New Orleans Marriott
#72 of 162 in New Orleans
3,242 reviews
Central Business District
Renaissance New Orleans Pere Marquette French Quarter Area Hotel
Central Business District
Courtyard New Orleans Downtown Near the French Quarter
Show Prices
Show Prices
Show Prices
Central Business District
The Saint Hotel, Autograph Collection
Central Business District
InterContinental New Orleans
InterContinental New Orleans
#10 of 162 in New Orleans
1,203 reviews
Central Business District
The Westin New Orleans Canal Place
Show Prices
Show Prices
Show Prices

Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff

Additional Information about JW Marriott New Orleans

Address: 614 Canal St, New Orleans, LA 70130-2308 (Formerly Le Meridien Hotel)
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $243 - $575 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — JW Marriott New Orleans 4*
Number of rooms: 487
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Hotels.com, Travelocity and Jetsetter so you can book your JW Marriott New Orleans reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott New Orleans
New Orleans Marriott
Hotel Style:
#16 Luxury Hotel in New Orleans
#24 Business Hotel in New Orleans
#31 Family Hotel in New Orleans
#36 Romantic Hotel in New Orleans
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from JW Marriott New Orleans staff and other travellers.
37 questions
Ask a question

See all questions (37)

Questions? Get answers from JW Marriott New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upper floors are quieter”
 of 5 bubbles dcfiread, 13 Mar 2017 | Read review
“the higher the floor and ask for a french quarter view we were floor 23 and it was perfect.”
 of 5 bubbles mickey4404, 11 Mar 2017 | Read review
“Higher floors give a little better view, but no escape from street noise.”
 of 5 bubbles EricL582, 4 Mar 2017 | Read review
“Higher floors rooms are updated ask for upgrage rooms with a view”
 of 5 bubbles mariasA3807RT, 1 Mar 2017 | Read review
“The king corner rooms have amazing views of the city!”
 of 5 bubbles travelgalAl2013, 24 Feb 2017 | Read review
5 of 5