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New Orleans Guest House

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1118 Ursulines Ave, New Orleans, LA 70116-2306
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Traveller (144)
Room & Suite (11)
Dining (7)

About

#60 of 145 B&Bs / Inns in New Orleans
New Orleans Guesthouse is located across the street from the World Famous French Quarter and just 3 blocks from Bourbon Street The 14 individually appointed rooms have cable TV and free WiFi. Some rooms include antique furnishings. A beautifully renovated courtyard with patio seating is the setting for our complimentary continental breakfast.
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Location

Full view
87Good for walkers
Grade: 87 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
1118 Ursulines Ave, New Orleans, LA 70116-2306
Getting there
Louis Armstrong Intl Airport19 kmSee all flights
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221Reviews6Q+A34Room tips
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pennyhenny743 wrote a review Apr. 2021
calif7 contributions14 helpful votes
my room, building, grounds and area were not just old but unclean, I love old ,(i am from boston) even simple, plain is ok but unclean at this time of covid is scary. I did stay due to the location, and i had tours booked to depart from rampart st. There was no staff on duty most of the time--so if there was an emergency there was no one to contact. they have regular key locks------when i did see the manager and other clients--they were nice--
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Date of stay: April 2021
Rooms
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Room Tip: they may have newer, cleaner rooms---check room before checking in
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1 Helpful vote
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Response from Don Kirby, General Manager at New Orleans Guest House
Responded Apr. 30, 2021
Please accept our apologies that your experience was less that top notch. We do hope you enjoyed the rest of your trip none the less and we hope you have some great memories from New Orleans. We do respect and encourage our guest comments and will look into the housekeeping issues stated above. This is NOT up to our standards! At the present, our office hours are stated as 10a-6p with the manager's phone number posted on the front door for after hour emergencies. If you might consider staying with us in the future we can ensure you a comfortable stay. Regards, Don Kirby General Manager
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Brandon K wrote a review Nov. 2020
Decatur, Illinois154 contributions47 helpful votes
+1
You CAN request and lock in a room with a privet balcony no extra money! It hosts a lovely live, green courtyard. The courtyard offers 5-6 medium round tables with sunshades and a 20 person long Picnic table. This would be perfect for large groups,families,or staff morning meetings even lunch! Located in a Safe area of town and locked gated parking or free street parking and gated locked courtyard!! Safe Safe Safe When my husband and I have family in town we always book rooms here clean, safe, and beautiful NOLA charm This was the second stay for us. We love this place we are locals but sometimes you just want to “get away” or get closer to the action downtown for a weekend or special night!
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Date of stay: November 2020Trip type: Travelled as a couple
2 Helpful votes
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Response from Don Kirby, General Manager at New Orleans Guest House
Responded Nov. 20, 2020
Thank you for your kind remarks and positive review. It was a pleasure to welcome you as guests. We genuinely care about delivering memorable experiences to all of our guests and are glad you enjoyed our historic guesthouse. Please come back soon to see us!
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bob c wrote a review Oct. 2020
2 contributions1 helpful vote
Staff was very friendly and rooms were nice. We had booked with a chain but changed our plans and so glad we did. It is within walking distance of most everything. Only downside to the hotel is had to go out for morning coffee. Also, and i know they have no control and is no reflection on them, but it was $60 for 4 of us to take a taxi from the airport
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Date of stay: October 2020Trip type: Travelled with family
1 Helpful vote
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Response from Don Kirby, General Manager at New Orleans Guest House
Responded Oct. 18, 2020
Thank you for your positive review of our historical guesthouse. We do have an great location to all the local attractions as well as an excellent staff that truly care about our guests. We look forward to seeing you on a future visit when you visit our magnificent city again.
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Anne P wrote a review Jul. 2020
1 contribution2 helpful votes
WARNING! DO NOT STAY HERE! We were robbed here at our room that had a balcony and there were NO LOCKS at the door. We had a guy walk into our room about to rob us. Luckily he ran off and disappeared before he completely came in! However the fact the doors to the balcony don’t have a lock made us feel extremely unsafe and we couldn’t sleep here as a result. If you’re concerned about safety, do not stay here!
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Date of stay: July 2020Trip type: Travelled with family
2 Helpful votes
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Response from Don Kirby, General Manager at New Orleans Guest House
Responded Aug. 17, 2020
This is a bogus review. This person was NOT a registered guest!
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Tim D wrote a review Mar. 2020
timbo690005 contributions10 helpful votes
In a city known for being friendly, I had one of my worst experiences with someone in the hospitality industry at this hotel. I wasn't feeling well, so I decided to head back early while my friend was still out. On my way back, I realized that I had left my key in the room. Obviously, I realize for security reasons, that they can't just give a key to anyone, but I thought that they would at least be able to try to look me up in the system or allow me to call my friend. Instead, the person at the desk refused to even see if I was in the system, instead just talking over me and not listening to my questions. He asked me for my Id but wouldn't look at it when I gave it to him and kept repeating that he didn't know me. He never asked me for my friend's name and refused to check the reservation in the computer. He said he wouldn't call my friend, refused to see if I was in the system, and just kept repeating that he didn't know me. He also questioned why I didn't have the code to the door outside (I had it in my phone and I told him that but he just kept repeating that I should have it, ignoring me) and when I asked to use the bathroom and where it was located started to question why I wouldn't know where it was. After using the bathroom, I sat in the courtyard and he sent someone to ask me what room I was in, and to tell me that she had never seen me before. He then sent someone to tell me that I had to leave and could not wait in the courtyard, again to even refusing to let me stay until my friend came. As a result I was left, sick, wandering around the street until I reached my friend. The next day, I heard (the walls are pretty thin) the manager tell my friend that I needed to leave when he left, an hour before the posted check out time of 11am. He showed my friend a photo of a toilet with toilet paper wrappers in it, telling my friend that, verbatim , I clogged the toilet on purpose because I was mad about not being able to get in the room." In fact, I did not see a trash bin in the bathroom and thought light paper wrappings would be able to flush in the toilet. Did Ido this on purpose because I was mad? No. Would a rational person accuse someone of putting paper associated with toilet paper in a toilet bowl of retribution for anything? No. But was I accused of that? You better believe it was. The person at the desk didn’t have time to look up whether I was on the reservation but he had time to take a photo of a toilet. When I told the manager that I didn't see the trash bin and it would be crazy to think I did that on purpose, he immediately seemed like he realized that what his employee had accused me of was ridiculous, but of course he had gone along with it up to that point. I asked him to apologize to my friend for accusing me of that, which he did. He then offered us a discount if we came back. Of course that was nice of him, but it was done because he woke up to the ridiculousness of the situation. And of course I will never stay here again. I've been to 50 states and 53 countries and easily have stayed in over 300 hotels and I have never had a hotel refuse to look me up to see if I was in a reservation, not let me stay in the lobby while I waited, and then accused me of putting paper in the toilet as some sort of retribution. I rarely write reviews, but feel like It was my only way of sharing with others this ridiculous experience. It's a been a long time since I have felt this disrespected.
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Date of stay: March 2020Trip type: Travelled with friends
1 Helpful vote
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Response from New Orleans Guest House, General Manager at New Orleans Guest House
Responded Mar. 10, 2020
First of all this guest was NOT a registered guest. Our front desk personnel let him in the locked front door and inquired as to who he was and why he had no room key or code to the front door. He refused to come forth with any information. He claimed he was a guest of one of our registered guests but we had no knowledge of that to support allowing him access to the guesthouse or no less this guest's room. His name was not stated in our system. We allowed him to use our public restroom before he was to leave. He admitted to the manager that he plugged the toilet with all the paper. From the public restroom, the front desk personnel found him loitering in our courtyard and he was asked to please leave the property again until he could locate his friend who was supposedly a registered guest. Upon check-out, it was noted that he indeed was a friend of a registered guest so the manager did indeed apologize. But in our offense, being located in a big city with our share of homeless people, we can not just have anyone wandering in and out of our guesthouse and again this gentleman was NOT a registered guest. We certainly did not mean to offend him.
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LOCATION
United StatesLouisianaNew OrleansMid-City District / Tremé
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Frequently Asked Questions about New Orleans Guest House
Which popular attractions are close to New Orleans Guest House?
Nearby attractions include St. Augustine Church (0.1 km), Backstreet Cultural Museum (0.07 km), and Lafitte's Blacksmith Shop Bar (0.4 km).
What are some of the property amenities at New Orleans Guest House?
Some of the more popular amenities offered include free wifi, free breakfast, and baggage storage.
What food & drink options are available at New Orleans Guest House?
Guests can enjoy free breakfast during their stay.
Is parking available at New Orleans Guest House?
Yes, paid private parking on-site, secured parking, and street parking are available to guests.
What are some restaurants close to New Orleans Guest House?
Conveniently located restaurants include Buffa's Bar & Restaurant, Nola Poboys, and Port of Call.
Are pets allowed at New Orleans Guest House?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to New Orleans Guest House?
Many travellers enjoy visiting Our Sacred Stories (0.8 km), Hermann-Grima House (0.8 km), and Longue Vue House and Gardens (5.7 km).