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Embassy Suites by Hilton New Orleans - Convention Center

PricelineUS$231*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$330*
US$231*
Great Deal
US$240*
US$240*
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Embassy Suites by Hilton New Orleans - Convention Center
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527 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton New Orleans - Convention Center
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Showing 517: English reviews
Reviewed 2 weeks ago

wonderful staff period. could not have been more attentive. great breakfast and happy hour. internet could use some work. great location for convention center and downtown sites. they wont let me finish this survey until i type two hundreds charactures so thats why i am still typing

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank toddg868
Amy S, Front Office Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you that you found your stay enjoyable. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

Brooklyn, New York
Reviewed 2 weeks ago

First lets start with the good. had 1407 a balcony room.nice view. On the morning on of my check in got a text welcoming me and if there was anything they can do just ask. I found that a nice touch. check in was a breeze after a long drive. Free hot breakfast and a free cocktail hour was also...

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Helpful?
2Thank mhistmajor
Amy S, Front Office Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. We will take your comments under consideration as we continually work to improve our guest experience. We hope...

Reviewed 2 weeks ago

Can't say enough about this hotel. The staff was fabulous, the suite was clean and well stocked, the free breakfast was awesome, and almost everything is within walking distance! We even had a balcony with an awesome view of New Orleans!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank patrickhC6759YP
Amy S, Front Office Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear that you enjoyed your stay while you were here. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

Gonzales, Louisiana
Reviewed 2 weeks ago

I have stayed several times at this hotel. The location is perfect for nearby excellent restaurants such as Emeril's and Tommy's, among others. Also convenient to sight seeing venues such as the fascinating World War II Museum. The free breakfast is a delicious complete hot buffet. Love the free happy hour with tasty snacks and free drinks. Glad to have...

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Helpful?
Thank Brenda H
Amy S, Front Office Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

I am so sorry you found your suite unsatisfactory. I can assure you that is not the standard in our hotel. We work hard to make sure our housekeepers keep each and every guest room and bathroom clean; my apologies. I hope you consider staying with us again. We strive to provide gracious, engaging and caring service and we’d love...

Seattle, Washington
Reviewed 2 weeks ago

This is a very average Hilton. If you stay in the main building I think you would get better service and maybe wouldn't have the inconsistent air conditioning issues I had. Sometimes it was so cold in the room I couldn't sleep. Other times it was roasting hot. Changing the thermostat didn't seem to help. There was no loft lounge...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Kathleen M
Amy S, Front Office Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

I am so sorry you found your suite unsatisfactory. I can assure you that is not the standard in our hotel. I hope you consider staying with us again. We strive to provide gracious, engaging and caring service and we’d love to have you as our guest to ensure you have the best travel experience ever.

Reviewed 2 weeks ago

We had a nice suite on the 6th floor with a balcony. Our first room had no outside windows. If you get claustrophobic beware. Also it is a big concrete structure, so Internet is really spotty. Easy to walk to trolley stop at Riverwalk and go all over the city. I liked that it was located close to the garden...

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Helpful?
Thank Shelley M
Amy S, Front Office Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

I am so sorry you found your 1st suite unsatisfactory. I hope you consider staying with us again. We strive to provide gracious, engaging and caring service and we’d love to have you as our guest to ensure you have the best travel experience ever.

Sugar Land
Reviewed 2 weeks ago

This Embassy Suites on Julia St. is the best one I've ever booked anywhere, and the best hotel I've stayed at in New Orleans when looking for value. The suite was well-appointed and comfortable, the view stunning, and the breakfast each morning a knockout. Staff members at the hotel are warm and accommodating. I would gladly stay here again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Nancy L
Rone M, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

This was truly great to read! We are so happy that you took full advantage of all the things we are known for at our hotel: free breakfast, reception and all two room suites. Value is correct! We hope to see you again the next time you are in NOLA. Regards, Rone Middler General Manager Embassy Suites New Orleans -...

Chicago, United States
Reviewed 3 weeks ago

Stayed for first weekend of JazzFest. Overall not a terrible stay but we had issues - deafening sound of air conditioning units outside our window and had to buy earplugs. Toilet broken and took way to long to fix, had to go downstairs to the restroom. Never brought enough towels so we always had to ask for more. Front desk...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank marysG2759VS
Amy S, Front Office Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying...

San Antonio, Texas
Reviewed 3 weeks ago

I paid extra to be treated special and was not. Lofts do not include anything special. The quiet room was a plus. No ice machine. TV remotes did not work. Coffee maker was stubborn. Staff was great!!!!!!

Review collected in partnership with Embassy Suites Hotels
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1Thank Penny S
Rone M, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Although we love hearing from our guests, we do wish this would have been under different circumstances. You had great expectations...and rightly so...but we let you down. Items like the remote control are a big deal to me. I feel your frustration. We are sorry. I have shared your review with our maintenance staff to ensure we make the proper...

Falls Church
Reviewed 3 weeks ago

We thoroughly enjoyed our 4 night stay during first week of Jazz Fest. Our room on the 9th floor was quiet, clean and spacious. We enjoyed the view from our balcony. The complimentary breakfast had a wide variety of foods and was delicious. The complimentary evening reception (happy hour!) was a nice touch and appreciated. Staff were friendly and professional...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank my2cents500
Rone M, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Well we would love to have you back again! Guests will be able to book for Jazz Fest 2018 within the next month. See you next year. Regards, Rone Middler General Manager Embassy Suites New Orleans - Convention Center 503-378-4001

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04/06/2017 05/06/2017
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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Embassy Suites by Hilton New Orleans - Convention Center

Address: 315 Julia St, New Orleans, LA 70130-3603
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $196 - $614 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton New Orleans - Convention Center 3.5*
Number of rooms: 370
Reservation Options:
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Also Known As:
Embassy Suites New Orleans Hotel New Orleans
New Orleans Embassy Suites
Hotel Style:
#71 Business Hotel in New Orleans
#81 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton New Orleans - Convention Center staff and other travellers.
48 questions
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Bear, Delaware
Evansville, Indiana
Baldwyn, Mississippi
8 months ago

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Questions? Get answers from Embassy Suites by Hilton New Orleans - Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high room with a view”
mhistmajor, 11 May 2017 | Read review
“Inquire about Loft rooms at the hotel, which I learned from friends and housekeepers that they are more luxurious at a reasonable price.”
brendahU7081CN, 10 May 2017 | Read review
“no exterior windows in some suites”
shelleym820, 9 May 2017 | Read review
“The rooms on the lower level on the lobby entrance side are sometimes noisy”
JaniceK400, 28 Apr 2017 | Read review
“Free wifi if you are a Hilton Honors member.”
CynthiaC828, 27 Apr 2017 | Read review
5 of 5
Priceline
US$231* /night
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EmbassySuites.comUS$240
TripAdvisorUS$240
AMOMAUS$330
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Prices are for 1 room, 2 adults
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