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Embassy Suites by Hilton New Orleans - Convention Center

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Embassy Suites by Hilton New Orleans - Convention Center
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490 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton New Orleans - Convention Center
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Showing 480: English reviews
Chesterfield
Reviewed 1 week ago via mobile

Visiting New Orleans with friends. We had 2 rooms. Rooms were ok, if you have stayed at an Embassy Suites in the past the set up is the usual format - nice if you want/like a separate living & sleeping area. Room was a little dated but ok. Pros: location not in the heart of activity but walkable or easy...

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Helpful?
Thank tshire
Rone M, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Thank you for taking the time to give us feedback on your recent stay. We are glad to see that you found our location to be central in NOLA as well as easy to access various other locations through Uber. We hope to see you again! Regards, Rone Middler General Manager Embassy Suites New Orleans - Convention Center 504-378-4001

FAYETTEVILLE, United States
Reviewed 1 week ago

Horrible cust service, long time to get a room when other guest received room, NO SUITE after extensive wait for room. I had to call Hilton Honors 800# to get my room then it still took another 25-25 minutes

Review collected in partnership with Embassy Suites Hotels
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1Thank L1089MJstaceym
Rone M, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Thank you so much for letting us know about your experience. Our check-in time is at 4pm and one minute of wait after that is not acceptable. Although we do not know the details of your situation we assume you had to wait past the 4pm check-in time. That would be frustrating had I been in your shoes. We are...

Dyer, Indiana
Reviewed 2 weeks ago

We stayed here both before and after our cruise vacation. The hotel is close to everything, walking distance to the French Quarter. Nice continental breakfast in the morning. Taxi service readily available.

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Helpful?
Thank Shannon R
Rone M, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Thank you for choosing the Embassy Suites New Orleans - Convention Center that is in walking distance to the cruise port. We are glad that you found our centralized location to be of great benefit for your trip. We hope you had a nice cruise. Regards, Rone Middler General Manager Embassy Suites New Orleans - Convention Center 504-378-4001

Reviewed 2 weeks ago

I will always recommend staying at E.S.! As every stay I have had at E.S. this one did not disappoint. The breakfast (made to order omelletts!!) and manager's reception aka "happy hour" pay for the room itself. The cost of E.S. however, If we were to go out to breakfast and a happy hour we would pay additional so why...

Review collected in partnership with Embassy Suites Hotels
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1Thank Buffie B
Rone M, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

This is what we are known for at the Embassy Suites New Orleans- Convention Center! We are glad that you took advantage of our great value proposition. See you again the next time you are in the Big Easy. Regards, Rone Middler General Manager Embassy Suites New Orleans - Convention Center 504-378-4001

Frisco, United States
Reviewed 2 weeks ago

Great location with great staff. Was only a 10 walk to the riverfront shops and restaurants. About 25 minute walk to Burbon street. Quiet area with local restaurants only minutes away. Would definitely stay hear again on my next visit.

Review collected in partnership with Embassy Suites Hotels
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1Thank Richard W
Rone M, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Thank you so much for being our guest and letting everyone know about our close proximity to the French Quarter and RiverWalk Outlets. We are grateful to have played such an important part on your trip to NOLA. Regards, Rone Middler General Manager Embassy Suites New Orleans - Convention Center 504-378-4001

Reviewed 2 weeks ago via mobile

This hotel was awesome for my one night stay before boarding the NCL Cruise to the Caribbean and the pier is literally within walking distance if you don't have any heavy luggage. You will enjoy your stay and the room was super clean facing the river.

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Helpful?
Thank Nadine P
Amy S, Front Office Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found your stay to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

Johnson City, Tennessee
Reviewed 2 weeks ago

We recently stayed in an Executive Queen suite prior to our cruise and were very impressed with the size of the room. It was huge!!, It had a living room area, large dining room area, average size bathroom, two queen beds, and a small balcony. After almost falling in the bathroom from a slick floor, I realized the carpet outside...

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Helpful?
1Thank ctrent862017
Amy S, Front Office Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying...

Tallahassee, Florida
Reviewed 2 weeks ago

Loved the breakfast, evening reception and central location. Overall excellent choice for a hotel. I recommend trying some of the restaurants nearby as well. I enjoyed the fact that this hotel actually had a 13th floor!

Review collected in partnership with Embassy Suites Hotels
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1Thank Kelly H
Las Vegas, United States
Reviewed 2 weeks ago

Started off by making us wait over 2 hours for a room when we checked in after 4pm. Did not give us a room anywhere near our family also staying there as requested. Tried to charge us for parking when we informed them at check-in that we did not have a car.

Review collected in partnership with Embassy Suites Hotels
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1Thank Suzanne H
Cincinnati
Reviewed 2 weeks ago

The staff, and breakfast was great. Will definitely stay with the brand. The complimentary happy hour and lounge area was a plus. Love the balcony, and room type options. We had a party of 5 and most hotels don't accommodate as well. Also love the concierge, and busman. Great recommendations on the to do's in NOLA. Will visit again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Florence P
Rone M, General Manager at Embassy Suites by Hilton New Orleans - Convention Center, responded to this review

This is exactly what we love to hear! Our guests simply love the complimentary evening reception with snacks and alcoholic beverages. We hope to see you again soon. Regards, Rone Middler General Manager Embassy Suites New Orleans - Convention Center 504-378-4001

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Embassy Suites by Hilton New Orleans - Convention Center

Address: 315 Julia St, New Orleans, LA 70130-3603
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $187 - $615 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton New Orleans - Convention Center 3.5*
Number of rooms: 370
Reservation Options:
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Also Known As:
Embassy Suites New Orleans Hotel New Orleans
New Orleans Embassy Suites
Hotel Style:
#71 Business Hotel in New Orleans
#81 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton New Orleans - Convention Center staff and other travellers.
46 questions
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Bear, Delaware
Evansville, Indiana
Baldwyn, Mississippi
7 months ago

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Questions? Get answers from Embassy Suites by Hilton New Orleans - Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the backside of the hotel”
43dll, 10 Apr 2017 | Read review
“Ask to be on the Julia Street side for a better view. All of the rooms have little balconies.”
loisd792, 10 Apr 2017 | Read review
“I would ask for a corner suite.”
mincey2017, 28 Mar 2017 | Read review
“High floor with balcony”
  • view from balcony - Superdome
  • spacious sitting room
  • Mini Fridge,microwave, and in room coffee / tea
PeteT088, 21 Mar 2017 | Read review
“Rooms are not available before 2pm.”
Loop235, 18 Mar 2017 | Read review
5 of 5